Top Retail Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Retail industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

How this list is built

We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

Top Retail Customer Support Outsourcing Companies

  1. DG BPO logo
    DG BPOProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    DG BPO aims to provide exceptional value to businesses of all sizes in the US. As the economy becomes more globalized, American companies face greater challenges in competing with international firms that possess extensive resources and capital. DG BPO assists US businesses in enhancing their resour


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Services Provided+2 Services
    30% Customer Support Outsourcing
    13% Escalation Management Process Design
    7% Help Center & Knowledge Base Development
    20% Outbound Lead Generation
    AI Summary

    DG BPO enhances the resourcefulness and efficiency of US businesses by delivering comprehensive outsourcing solutions that help them compete effectively in the global market.

  2. Outsource2india logo
    Outsource2indiaProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    ### About Outsource2India Outsource2India (O2I) is a highly regarded back-office outsourcing firm with over 27 years of experience, catering to more than 18,000 businesses in 167 countries. O2I has transformed into an AI-driven partner in business transformation, aiding companies in cutting costs,


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    1000-9999

    Employees

    Services Provided+3 Services
    13% API Development & Integration
    20% Custom Web Application Development
    12% AI Strategy & Roadmap Consulting
    10% Custom AI Chatbot Development
    AI Summary

    Outsource2India combines 27 years of outsourcing expertise with AI-driven solutions, serving diverse industries worldwide to enhance efficiency, reduce costs, and support scalable business transformation.

  3. Is this your business? Become an Edverise partner & Claim Now

    At Eminence Outsourcing, we believe that outstanding service is fundamental to the success of any business. We specialize in providing exceptional call center outsourcing services and solutions tailored to various business requirements. Our experienced team of agents, combined with advanced technolo


    Highlights

    $1,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    50-249

    Employees

    Nairobi, Ke

    Services Provided
    27% Customer Support Outsourcing
    7% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    33% Data Annotation Services
    33% SMS Marketing
    AI Summary

    Eminence Outsourcing delivers tailored call center solutions, combining skilled agents and technology to provide scalable, cost-effective customer support and engagement services across industries.

  4. Hugo Inc. logo
    Hugo Inc.Profile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    Hugo is the leading specialty provider of customer care, data, and community support solutions for digital-native brands. We assemble and oversee high-performing teams that offer a more sophisticated approach to customer support, data annotation, and marketplace operations. As a trusted partner for


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    1000-9999

    Employees

    Chicago, Illinois, Us

    Services Provided+3 Services
    7% Customer Success Program Design
    3% Help Center & Knowledge Base Development
    23% Customer Support Outsourcing
    5% Content Moderation Services
    AI Summary

    Hugo is a global leader providing customer care, data annotation, and marketplace operations for digital-native brands, partnering with top companies through skilled, multilingual 24/7 teams.

  5. Booth logo
    BoothProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    Booth, previously known as Booth & Partners, is a Certified B Corporation that offers top-notch, full-time offshore teams from the Philippines and Colombia to businesses worldwide. Our customized outsourcing and HR solutions provide high-quality outcomes at lower operational costs for companies of v


    Highlights

    $1,000+

    Min Project Size

    1000-9999

    Employees

    Makati City, Metro Manila, Ph

    Services Provided+2 Services
    25% Data Annotation Services
    15% Other IT Consulting and SI
    10% IT Staff Augmentation
    25% Customer Support Outsourcing
    AI Summary

    Booth provides customized, full-time offshore teams from the Philippines and Colombia, delivering cost-effective outsourcing and HR solutions to diverse industries across 17 countries globally.

  6. HelpLyncs logo
    HelpLyncsProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    HelpLyncs is a virtual assistant and outsourcing firm located in Egypt. Our mission is to assist businesses in optimizing their operations, boosting efficiency, and cutting expenses. Our team of experienced remote professionals specializes in various areas, including administrative assistance, custo


    Highlights

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Services Provided+1 Services
    8% Custom AI Chatbot Development
    17% AI Strategy & Roadmap Consulting
    25% Mobile App Development (iOS & Android)
    25% Search Engine Optimization (SEO)
    AI Summary

    HelpLyncs is an Egypt-based virtual assistant and outsourcing firm offering cost-effective administrative, customer service, marketing, and research support through experienced remote professionals.

  7. Intercom Nigeria logo
    Intercom NigeriaProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    Intercom Nigeria boasts a skilled team proficient in various aspects of unified communications, including Telepresence, SIP Trunking, DID, VoIP, IP PBX, call center solutions, and technical consulting and design. Our company also offers BPO services like telemarketing, payment processing, market res


    Highlights

    $100,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Ikeja, Lagos, Ng

    Services Provided+1 Services
    28% Customer Support Outsourcing
    5% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    33% Customer Experience (CX) Strategy
    30% Unified Communications Consulting & SI
    AI Summary

    Intercom Nigeria specializes in unified communications and BPO services, offering expert technical solutions and skilled remote-capable agents serving clients in Nigeria and multiple countries since 2010.

  8. Select VoiceCom logo
    Select VoiceComProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    Since 2008, Select VoiceCom has been providing affordable and effective contact center solutions for companies in the USA, UK, Canada, Australia, and beyond. We have 1,500 certified, secure, premise-based workstations located in the Philippines. Our agents, who hold college degrees, excel in inbound


    Highlights

    $5,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    1000-9999

    Employees

    Cebu City, Central Visayas, Ph

    Services Provided+2 Services
    20% Customer Support Outsourcing
    9% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    5% Help Center & Knowledge Base Development
    23% Outbound Lead Generation
    AI Summary

    Select VoiceCom offers tailored, secure contact center and back-office solutions with certified agents, serving diverse industries across multiple countries since 2008, ensuring high-quality inbound, outbound, and AI services.

  9. Profitcrew Ltd logo
    Profitcrew LtdProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    Profitcrew focuses on helping companies establish a presence on international marketplaces by facilitating sales on platforms such as Allegro, Amazon, CDiscount, eBay, Kaufland, Otto, Onbuy, Walmart, and Zalando. Although our company was founded in 2020, our founders have been active in this field s


    Highlights

    $50,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    10-49

    Employees

    Nuneaton, England, Gb

    Services Provided+3 Services
    14% Content Marketing Strategy
    4% Conversion Rate Optimization (CRO)
    2% Other Digital Marketing
    20% Google Ads Management
    AI Summary

    Profitcrew Ltd. specializes in enabling companies to expand internationally via major marketplaces, offering tailored product strategies and leading marketing campaigns to boost brand presence and sales.

  10. BPO Hive LLC logo
    BPO Hive LLCProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    BPO Hive is a results-oriented outsourcing partner that specializes in appointment setting, lead generation, and comprehensive customer engagement. We assist B2B companies in increasing their revenue through organized outreach systems that integrate calling, email, LinkedIn, SMS, and chat into a uni


    Highlights

    $5,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Cairo, Cairo, Eg

    Services Provided+1 Services
    20% Outbound Lead Generation
    30% Appointment Setting Services
    23% Customer Support Outsourcing
    12% Live Chat & Chatbot Implementation
    AI Summary

    BPO Hive LLC specializes in appointment setting, lead generation, and customer engagement, delivering scalable, data-driven outreach systems that enhance B2B pipeline growth and ROI across industries.

One Platform. One Promise. One Trust.

Whatever your business challenge, browse our most in-demand service categories to find top-rated companies and providers.

Connectingyouwiththeworld'stop-ratedfirms.