Top Retail Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Retail industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

How this list is built

We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

Top Retail Customer Support Outsourcing Companies

  1. Is this your business? Become an Edverise partner & Claim Now

    Booth, previously known as Booth & Partners, is a Certified B Corporation that offers top-notch, full-time offshore teams from the Philippines and Colombia to businesses worldwide. Our customized outsourcing and HR solutions provide high-quality outcomes at lower operational costs for companies of v


    Highlights

    $1,000+

    Min Project Size

    1000-9999

    Employees

    Makati City, Metro Manila, Ph

    Services Provided+2 Services
    25% Data Annotation Services
    15% Other IT Consulting and SI
    10% IT Staff Augmentation
    25% Customer Support Outsourcing
    AI Summary

    “Booth provides customized, full-time offshore teams from the Philippines and Colombia, delivering cost-effective outsourcing and HR solutions to diverse industries across 17 countries globally.”

  2. Is this your business? Become an Edverise partner & Claim Now

    HelpLyncs is a virtual assistant and outsourcing firm located in Egypt. Our mission is to assist businesses in optimizing their operations, boosting efficiency, and cutting expenses. Our team of experienced remote professionals specializes in various areas, including administrative assistance, custo


    Highlights

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Services Provided+1 Services
    8% Custom AI Chatbot Development
    17% AI Strategy & Roadmap Consulting
    25% Mobile App Development (iOS & Android)
    25% Search Engine Optimization (SEO)
    AI Summary

    “HelpLyncs is an Egypt-based virtual assistant and outsourcing firm offering cost-effective administrative, customer service, marketing, and research support through experienced remote professionals.”

  3. Is this your business? Become an Edverise partner & Claim Now

    Intercom Nigeria boasts a skilled team proficient in various aspects of unified communications, including Telepresence, SIP Trunking, DID, VoIP, IP PBX, call center solutions, and technical consulting and design. Our company also offers BPO services like telemarketing, payment processing, market res


    Highlights

    $100,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Ikeja, Lagos, Ng

    Services Provided+1 Services
    28% Customer Support Outsourcing
    5% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    33% Customer Experience (CX) Strategy
    30% Unified Communications Consulting & SI
    AI Summary

    “Intercom Nigeria specializes in unified communications and BPO services, offering expert technical solutions and skilled remote-capable agents serving clients in Nigeria and multiple countries since 2010.”

  4. Is this your business? Become an Edverise partner & Claim Now

    Since 2008, Select VoiceCom has been providing affordable and effective contact center solutions for companies in the USA, UK, Canada, Australia, and beyond. We have 1,500 certified, secure, premise-based workstations located in the Philippines. Our agents, who hold college degrees, excel in inbound


    Highlights

    $5,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    1000-9999

    Employees

    Cebu City, Central Visayas, Ph

    Services Provided+2 Services
    20% Customer Support Outsourcing
    9% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    5% Help Center & Knowledge Base Development
    23% Outbound Lead Generation
    AI Summary

    “Select VoiceCom offers tailored, secure contact center and back-office solutions with certified agents, serving diverse industries across multiple countries since 2008, ensuring high-quality inbound, outbound, and AI services.”

  5. Is this your business? Become an Edverise partner & Claim Now

    Profitcrew focuses on helping companies establish a presence on international marketplaces by facilitating sales on platforms such as Allegro, Amazon, CDiscount, eBay, Kaufland, Otto, Onbuy, Walmart, and Zalando. Although our company was founded in 2020, our founders have been active in this field s


    Highlights

    $50,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    10-49

    Employees

    Nuneaton, England, Gb

    Services Provided+3 Services
    14% Content Marketing Strategy
    4% Conversion Rate Optimization (CRO)
    2% Other Digital Marketing
    20% Google Ads Management
    AI Summary

    “Profitcrew Ltd. specializes in enabling companies to expand internationally via major marketplaces, offering tailored product strategies and leading marketing campaigns to boost brand presence and sales.”

  6. Is this your business? Become an Edverise partner & Claim Now

    BPO Hive is a results-oriented outsourcing partner that specializes in appointment setting, lead generation, and comprehensive customer engagement. We assist B2B companies in increasing their revenue through organized outreach systems that integrate calling, email, LinkedIn, SMS, and chat into a uni


    Highlights

    $5,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Cairo, Cairo, Eg

    Services Provided+1 Services
    20% Outbound Lead Generation
    30% Appointment Setting Services
    23% Customer Support Outsourcing
    12% Live Chat & Chatbot Implementation
    AI Summary

    “BPO Hive LLC specializes in appointment setting, lead generation, and customer engagement, delivering scalable, data-driven outreach systems that enhance B2B pipeline growth and ROI across industries.”

  7. Is this your business? Become an Edverise partner & Claim Now

    GeniusTechServices provides exceptional helpdesk services throughout the USA. Our committed team of experts is ready to assist you with various IT requirements, such as virus removal, data recovery, network setup, and much more. Reach out to us today for a complimentary consultation!


    Highlights

    $1,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    10-49

    Employees

    Services Provided
    33% Search Engine Optimization (SEO)
    24% Customer Support Outsourcing
    10% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    33% Managed IT Services
    AI Summary

    “Genius Tech Services offers comprehensive IT helpdesk support across the USA, specializing in virus removal, data recovery, network setup, and related technical assistance with expert consultation.”

  8. Is this your business? Become an Edverise partner & Claim Now

    With two decades of experience, Valoris is a BPO provider offering top-notch call center and customer support services to clients globally. Since 2025, we have proudly been a part of the Mplus Group. Our expertise in Italian language support comes from working with both native and near-native Italia


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Bucuresti, Bucuresti, Ro

    Services Provided+1 Services
    4% Customer Success Program Design
    7% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    23% Customer Support Outsourcing
    33% Customer Experience (CX) Strategy
    AI Summary

    “Valoris Center is a global BPO provider specializing in multilingual call center and customer support services, leveraging extensive industry experience and tailored solutions since 2025.”

  9. Is this your business? Become an Edverise partner & Claim Now

    Bellsystem24 Vietnam (BSV) is a premier provider of Contact Center and BPO services. We have assembled a skilled team of professionals committed to delivering exceptional value to our partners. Our offerings include both onshoring and offshoring services. Our headquarters is located at No.3 Vu Pham


    Highlights

    $5,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    1000-9999

    Employees

    Ha Noi, Hanoi, Vn

    Services Provided+1 Services
    28% Customer Support Outsourcing
    5% Churn Analysis & Retention Strategy
    14% Content Moderation Services
    20% Data Annotation Services
    AI Summary

    “Bellsystem24 Vietnam is a leading Contact Center and BPO provider offering onshore and offshore services with 3,491 employees across 12 sites, delivering 24/7 customer solutions.”

  10. Is this your business? Become an Edverise partner & Claim Now

    Pure Moderation is a global business process outsourcing provider that offers a variety of services, including Customer Care, Content Moderation, Data Entry, Game Management, and Alpha and Beta testing. We operate from locations in Vietnam, Indonesia, Laos, Thailand, the Philippines, India, Spain, P


    Highlights

    $10,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    1000-9999

    Employees

    Hoang Mai, Vn

    Services Provided
    33% Content Moderation Services
    14% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    20% Customer Support Outsourcing
    33% Mobile App Development (iOS & Android)
    AI Summary

    “Pure Moderation is a global outsourcing provider offering content moderation, customer care, data entry, and game management services, delivering customized solutions with diverse multilingual teams across multiple countries.”

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