Top Retail Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Retail industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

Top Retail Customer Support Outsourcing Companies

  1. Docufree logo
    DocufreeProfile set up by Edverise AI
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    Docufree offers comprehensive document lifecycle management services. We capture, secure, and automate documents from a variety of sources — whether they are paper, digital, or incoming mail — and convert them into trustworthy information that enhances compliance, efficiency, and measurable results.


    Highlights

    250-999

    Employees

    Alpharetta, Georgia, Us

    Services Provided+1 Services
    25% Robotic Process Automation (RPA)
    9% AI Strategy & Roadmap Consulting
    23% Digital Strategy
    10% Change Management Consulting
    AI Summary

    Docufree specializes in secure, automated document lifecycle management and digital transformation, leveraging AI, RPA, and cloud services to enhance compliance, efficiency, and operational excellence across industries.

  2. Whirly logo
    WhirlyProfile set up by Edverise AI
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    We are a group of specialists in customer care and beyond. Our experience spans multiple market sectors, having collaborated with both major Polish corporations and small to medium-sized businesses. Rest assured, our committed full-stack team is equipped to assist you with all your IT projects.


    Highlights

    $10,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    50-249

    Employees

    Warszawa, Masovian, Pl

    Services Provided+1 Services
    23% Custom Web Application Development
    10% Mobile App Development (iOS & Android)
    20% Conversational AI & Voice Assistant Development
    14% Machine Learning Model Development
    AI Summary

    Whirly is a dedicated full-stack IT team specializing in customer care and diverse market sectors, supporting businesses from SMEs to major Polish corporations with comprehensive project assistance.

  3. Hit Rate Solutions logo
    Hit Rate SolutionsProfile set up by Edverise AI
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    Hit Rate Solutions is a BPO call center located in the Philippines, with a representative office in Chicago, dedicated to supporting small and medium-sized enterprises in the United States, Canada, and Australia. We offer a wide range of contact center services, including appointment setting, cold c


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Chicago, Illinois, Us

    Services Provided+1 Services
    33% Customer Support Outsourcing
    23% Appointment Setting Services
    10% Outbound Lead Generation
    19% Business Process Outsourcing
    AI Summary

    Hit Rate Solutions is a Philippines-based BPO providing 24/7 contact center services like lead generation and customer support to SMEs in the US, Canada, and Australia at competitive rates.

  4. Best Tech Company logo
    Best Tech CompanyProfile set up by Edverise AI
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    Best Tech Company is a reliable provider of software development, data and analytics solutions, and technology consulting services for startups, small and medium-sized enterprises, and large organizations. We assist businesses in designing, developing, and managing technological systems that enhance


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Services Provided
    33% Custom Web Application Development
    17% Outbound Lead Generation
    17% Sales Development Representative (SDR) Services
    33% Customer Support Outsourcing
    AI Summary

    Best Tech Company delivers software development, data analytics, and consulting services, empowering businesses of all sizes to optimize operations and drive growth through technology.

  5. Incubit logo
    IncubitProfile set up by Edverise AI
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    We are an international technology solutions firm that offers comprehensive technology consulting, services, products, and outsourcing to Fortune 500 companies worldwide. With a team of over 400 employees based in offices in the USA, Germany, and India, Incubit has been delivering exceptional servic


    Highlights

    $10,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    250-999

    Employees

    Delaware, Ohio, Us

    Services Provided+2 Services
    23% Other IT Consulting and SI
    10% IT Staff Augmentation
    20% Operational Process Consulting
    14% Go-to-Market Strategy
    AI Summary

    Incubit is an international firm delivering IT staff augmentation, consulting, managed services, and outsourcing, driving digital transformation and operational excellence for Fortune 500 clients globally.

  6. Offshore Team logo
    Offshore TeamProfile set up by Edverise AI
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    Offshore•Team is a software technology partner located in India, collaborating with various organizations worldwide to deliver innovative products and solutions. Our team of over 100 technology experts is dedicated to transforming the tech industry and enhancing business value through our services.


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Mumbai, Maharashtra, In

    Services Provided+3 Services
    15% Custom Web Application Development
    12% Mobile App Development (iOS & Android)
    7% E-Commerce Development
    3% AI Strategy & Roadmap Consulting
    AI Summary

    Offshore•Team is an Indian software technology partner providing rapid, cost-effective remote teams, enabling global businesses to accelerate innovation and operational efficiency through expert workforce management.

  7. Is this your business? Become an Edverise partner & Claim Now

    Aufait is a reliable partner in software product engineering and digital transformation that helps businesses turn ideas into commercially successful products and operate highly profitable enterprises. We assist organizations in embracing disruptive technologies such as AI and ML, Enterprise 2.0, Mo


    Highlights

    $10,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    50-249

    Employees

    Bengaluru, Karnataka, In

    Services Provided+5 Services
    6% Mobile App Development (iOS & Android)
    4% Legacy System Modernization
    4% CMS Development & Customization
    5% ERP & CRM Development
    AI Summary

    Aufait Technologies Pvt. Ltd. provides comprehensive software engineering and digital transformation services, leveraging AI, cloud, and Microsoft technologies to deliver enterprise solutions and support profitable product development.

  8. Wolf Stack logo
    Wolf StackProfile set up by Edverise AI
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    Welcome to Wolf Stack, a team of international software development specialists dedicated to transforming your business. Our main goal is to empower both small and large business owners through innovative software solutions that foster measurable growth. We recognize that navigating technology can b


    Highlights

    $50-99/hr

    Avg Hourly Rate

    10-49

    Employees

    Services Provided+3 Services
    25% Mobile App Development (iOS & Android)
    8% Content Marketing Strategy
    2% Email Marketing & Automation
    10% Search Engine Optimization (SEO)
    AI Summary

    Wolf Stack is an international firm specializing in mobile app development, generative AI, digital marketing, and customer support services, delivering innovative, customized solutions that drive business growth.

  9. Konnektors logo
    KonnektorsProfile set up by Edverise AI
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    A lead generation service provider that assists over 1,000 clients from various industries worldwide, employing a multi-faceted, account-based engagement strategy that combines phone calls, emails, social media, content, and web interactions to generate sales-qualified leads.


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Davao City, Davao, Ph

    Services Provided+4 Services
    12% Email Marketing & Automation
    10% Content Marketing Strategy
    10% Social Media Marketing
    2% Other Digital Marketing
    AI Summary

    Konnektors is a global lead generation company serving over 1,000 clients across industries using multi-channel account-based strategies to deliver high-quality sales-qualified leads.

  10. Brand Connections logo
    Brand ConnectionsProfile set up by Edverise AI
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    At Brand Connections, we bridge the gap between you, your customers, and the constantly evolving landscape of consumer media usage. In today's world, individuals are more interconnected than ever, and marketing strategies have become increasingly intricate. Our goal is to ensure that your multi-chan


    Highlights

    $5,000+

    Min Project Size

    $100-149/hr

    Avg Hourly Rate

    50-249

    Employees

    New York, New York, Us

    Services Provided+3 Services
    15% Brand Refresh & Rebranding
    10% Graphic Design
    14% Motion Graphics & Visual Effects
    11% 2D & 3D Animation
    AI Summary

    Brand Connections is an independent media and marketing agency specializing in cohesive, multi-channel strategies that engage consumers and partners, simplifying marketing to enhance business outcomes.

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