Top Retail Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Retail industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

337 Companies

Top Retail Customer Support Outsourcing Companies

GECO
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We are a technology startup specializing in web-based SaaS solutions. Our focus is on developing customer service tools that enhance the Customer Experience (CX). With a team of over 30 dedicated professionals who are passionate about our mission, we are committed to meeting our clients' needs. Our
Highlights
10-49
Employees
Services Provided
35% Customer Support Outsourcing
35% Custom Development
25% Robotic Process Automation (RPA)
5% E-Commerce Development
AI Summary
“GECO is a technology startup delivering web-based SaaS customer service solutions like TURNOS, CENTRIC, BOT, and TIENDA, enhancing customer experience with a skilled professional team.”
ROI CX Solutions
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Achieving Measurable Customer Experience Outcomes ROI CX Solutions is a customer experience and BPO partner located in the U.S., assisting companies in efficiently and precisely expanding their support, sales, and back-office functions. We focus on providing affordable, high-quality outsourcing sol
Highlights
$50,000+
Min Project Size
1000-9999
Employees
American Fork, Utah, Us
Services Provided
8% Help Center & Knowledge Base Development
12% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
30% Customer Support Outsourcing
50% Content Moderation Services
AI Summary
“ROI CX Solutions delivers comprehensive customer experience and outsourcing services, partnering with businesses to optimize support, sales, and back-office functions for measurable growth and satisfaction.”
Voxcentrix
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We assist you in creating a positive impact in your customers' lives. We are VOXCENTRIX, the call center representing Brand Ambassadors.
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Tijuana, Baja California, Mx
Services Provided
33% Custom Web Application Development
33% Customer Support Outsourcing
17% Sales Development Representative (SDR) Services
17% Outbound Lead Generation
AI Summary
“Voxcentrix is a customer-centric call center specializing in delivering brand ambassador services that enhance client-customer relationships and create positive customer experiences.”
lytup
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LYTUP soutient les entreprises B2B dans l'accélération de leur développement grâce à une approche globale qui combine le marketing digital, le growth marketing, la génération de leads, l'événementiel et la prospection externalisée. Notre objectif est clair : convertir chaque action marketing en oppo
Highlights
$1,000+
Min Project Size
10-49
Employees
Paris, Ile De France, Fr
Services Provided+5 Services
20% Brand Identity Design
14% Logo Design
8% Search Engine Optimization (SEO)
8% Content Marketing Strategy
AI Summary
“LYTUP accelerates B2B growth through integrated digital marketing, lead generation, event management, and outsourced prospecting, delivering result-oriented strategies that convert marketing actions into tangible business opportunities.”
Branded Online Ecommerce
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Branded Online, Inc. (BOL) is an innovative technology firm that provides enterprise-level ecommerce, marketing, and logistics solutions for brands. BOL aids brands in achieving their full potential through scalable growth, efficient marketing, and streamlined operations. By supplying top-notch tech
Highlights
50-249
Employees
Costa Mesa, California, Us
Services Provided
34% Customer Support Outsourcing
33% E-Commerce Development
33% Customer Experience (CX) Strategy
AI Summary
“Branded Online Ecommerce provides scalable enterprise ecommerce technology, customer support outsourcing, marketing, and logistics solutions to enhance omni-channel sales, operations, and global retail competitiveness.”
AnswerConnect
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Recognized as the top answering service by Forbes in 2025, AnswerConnect is dedicated to helping your business thrive by ensuring you never miss an opportunity to connect. We focus on genuine human interactions, without the use of bots or AI, to create meaningful connections that attract customers a
Highlights
1000-9999
Employees
Portland, Oregon, Us
Services Provided
34% Customer Support Outsourcing
33% Appointment Setting Services
33% Lead Qualification Services
AI Summary
“AnswerConnect, Forbes' top answering service in 2025, offers 24/7 human-powered call handling, lead qualification, and scheduling, ensuring seamless client support and fostering loyalty.”
Techtency
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**Company Overview:** Techtency (previously known as Abhishek IT Services) has over 13 years of expertise in technology and has transformed from a trusted IT infrastructure provider into a leading global technology partner. With the Techtency brand, we continue our journey by merging our extensive t
Highlights
$100-149/hr
Avg Hourly Rate
2-9
Employees
Bengaluru, Karnataka, In
Services Provided+2 Services
14% Product UX Strategy
15% Web App UI Design
5% Brand Identity Design
20% Graphic Design
AI Summary
“Techtency, a global technology partner with 13+ years experience, delivers custom software, e-commerce, web design, and digital marketing to drive secure, scalable digital growth for businesses.”
4impact
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"Unleashing your next opportunity" starts with the right partner in IT Recruitment and Technology Innovation. Since 2005, 4impact has been the premier IT Recruitment and Professional Services partner in Brisbane. With a focus on Technology Recruitment, we place expert technology and business profess
Highlights
$100,000+
Min Project Size
10-49
Employees
Brisbane City, Queensland, Au
Services Provided
24% IT Staff Augmentation
10% Other IT Consulting and SI
33% Operational Process Consulting
33% Customer Support Outsourcing
AI Summary
“4impact delivers expert IT recruitment, professional services augmentation, and business consulting with flexible onshore, offshore, and blended models, enhancing technology capacity and operational efficiency across industries.”
TaskUs
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At TaskUs, we commit to four key values: our people, our processes, our technology, and the ability to foster transformational growth. As a modern and innovative outsourcing partner, we are adaptable, fast, and responsive to the evolving demands of our clients. With a distinct emphasis on growth, we
Highlights
$50,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10000+
Employees
Santa Monica, California, Us
Services Provided
20% Content Moderation Services
14% Data Annotation Services
33% Customer Support Outsourcing
33% Generative AI
AI Summary
“TaskUs is a dynamic outsourcing partner specializing in cloud-based digital customer service, combining people, technology, and processes to foster innovation, growth, and enhanced client experiences.”
Docufree
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Docufree offers comprehensive document lifecycle management services. We capture, secure, and automate documents from a variety of sources — whether they are paper, digital, or incoming mail — and convert them into trustworthy information that enhances compliance, efficiency, and measurable results.
Highlights
250-999
Employees
Alpharetta, Georgia, Us
Services Provided+1 Services
25% Robotic Process Automation (RPA)
9% AI Strategy & Roadmap Consulting
23% Digital Strategy
10% Change Management Consulting
AI Summary
“Docufree specializes in secure, automated document lifecycle management and digital transformation, leveraging AI, RPA, and cloud services to enhance compliance, efficiency, and operational excellence across industries.”

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