Top Retail Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Retail industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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Top Retail Customer Support Outsourcing Companies

  1. Techmarket logo
    TechmarketProfile set up by Edverise AI
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    Techmarket Investment Partners Limited is an IT infrastructure firm established in Nigeria that supports ambitious businesses in developing smarter, quicker, and more secure digital solutions. Since 2018, we have expanded our offerings beyond websites and VoIP to provide enterprise-level solutions,


    Highlights

    $5,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    10-49

    Employees

    Lagos, Lagos, Ng

    Services Provided+6 Services
    7% Generative AI
    8% Custom AI Chatbot Development
    7% Conversational AI & Voice Assistant Development
    3% AI Agent & Multi-Agent System Development
    AI Summary

    Techmarket Investment Partners Limited is a Nigerian IT infrastructure firm delivering advanced digital solutions, including cloud, cybersecurity, AI, and digital transformation across various industries in West Africa.

  2. Resolv.Global logo
    Resolv.GlobalProfile set up by Edverise AI
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    RESOLV.GLOBAL is a prominent provider of scalable B2B outsourcing solutions, delivering a wide range of services across multiple sectors. BUILD YOUR OFFSHORE OR NEARSHORE TEAM Resolv.Global connects you with qualified professionals across various roles, including customer support, sales, finance, te


    Highlights

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Services Provided
    34% Customer Support Outsourcing
    33% IT Helpdesk & Support Services
    33% Business Process Outsourcing
    AI Summary

    Resolv.Global offers scalable B2B outsourcing solutions, building offshore and nearshore teams across customer support, sales, finance, technology, and healthcare with flexible, accountable service delivery.

  3. ROI CX Solutions logo
    ROI CX SolutionsProfile set up by Edverise AI
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    Achieving Measurable Customer Experience Outcomes ROI CX Solutions is a customer experience and BPO partner located in the U.S., assisting companies in efficiently and precisely expanding their support, sales, and back-office functions. We focus on providing affordable, high-quality outsourcing sol


    Highlights

    $50,000+

    Min Project Size

    1000-9999

    Employees

    American Fork, Utah, Us

    Services Provided
    8% Help Center & Knowledge Base Development
    12% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    30% Customer Support Outsourcing
    50% Content Moderation Services
    AI Summary

    ROI CX Solutions delivers comprehensive customer experience and outsourcing services, partnering with businesses to optimize support, sales, and back-office functions for measurable growth and satisfaction.

  4. Voxcentrix logo
    VoxcentrixProfile set up by Edverise AI
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    We assist you in creating a positive impact in your customers' lives. We are VOXCENTRIX, the call center representing Brand Ambassadors.


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Tijuana, Baja California, Mx

    Services Provided
    33% Custom Web Application Development
    33% Customer Support Outsourcing
    17% Sales Development Representative (SDR) Services
    17% Outbound Lead Generation
    AI Summary

    Voxcentrix is a customer-centric call center specializing in delivering brand ambassador services that enhance client-customer relationships and create positive customer experiences.

  5. lytup logo
    lytupProfile set up by Edverise AI
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    LYTUP soutient les entreprises B2B dans l'accélération de leur développement grâce à une approche globale qui combine le marketing digital, le growth marketing, la génération de leads, l'événementiel et la prospection externalisée. Notre objectif est clair : convertir chaque action marketing en oppo


    Highlights

    $1,000+

    Min Project Size

    10-49

    Employees

    Paris, Ile De France, Fr

    Services Provided+5 Services
    20% Brand Identity Design
    14% Logo Design
    8% Search Engine Optimization (SEO)
    8% Content Marketing Strategy
    AI Summary

    LYTUP accelerates B2B growth through integrated digital marketing, lead generation, event management, and outsourced prospecting, delivering result-oriented strategies that convert marketing actions into tangible business opportunities.

  6. AnswerConnect logo
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    Recognized as the top answering service by Forbes in 2025, AnswerConnect is dedicated to helping your business thrive by ensuring you never miss an opportunity to connect. We focus on genuine human interactions, without the use of bots or AI, to create meaningful connections that attract customers a


    Highlights

    1000-9999

    Employees

    Portland, Oregon, Us

    Services Provided
    34% Customer Support Outsourcing
    33% Appointment Setting Services
    33% Lead Qualification Services
    AI Summary

    AnswerConnect, Forbes' top answering service in 2025, offers 24/7 human-powered call handling, lead qualification, and scheduling, ensuring seamless client support and fostering loyalty.

  7. Is this your business? Become an Edverise partner & Claim Now

    Branded Online, Inc. (BOL) is an innovative technology firm that provides enterprise-level ecommerce, marketing, and logistics solutions for brands. BOL aids brands in achieving their full potential through scalable growth, efficient marketing, and streamlined operations. By supplying top-notch tech


    Highlights

    50-249

    Employees

    Costa Mesa, California, Us

    Services Provided
    34% Customer Support Outsourcing
    33% E-Commerce Development
    33% Customer Experience (CX) Strategy
    AI Summary

    Branded Online Ecommerce provides scalable enterprise ecommerce technology, customer support outsourcing, marketing, and logistics solutions to enhance omni-channel sales, operations, and global retail competitiveness.

  8. Techtency logo
    TechtencyProfile set up by Edverise AI
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    **Company Overview:** Techtency (previously known as Abhishek IT Services) has over 13 years of expertise in technology and has transformed from a trusted IT infrastructure provider into a leading global technology partner. With the Techtency brand, we continue our journey by merging our extensive t


    Highlights

    $100-149/hr

    Avg Hourly Rate

    2-9

    Employees

    Bengaluru, Karnataka, In

    Services Provided+2 Services
    14% Product UX Strategy
    15% Web App UI Design
    5% Brand Identity Design
    20% Graphic Design
    AI Summary

    Techtency, a global technology partner with 13+ years experience, delivers custom software, e-commerce, web design, and digital marketing to drive secure, scalable digital growth for businesses.

  9. 4impact logo
    4impactProfile set up by Edverise AI
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    "Unleashing your next opportunity" starts with the right partner in IT Recruitment and Technology Innovation. Since 2005, 4impact has been the premier IT Recruitment and Professional Services partner in Brisbane. With a focus on Technology Recruitment, we place expert technology and business profess


    Highlights

    $100,000+

    Min Project Size

    10-49

    Employees

    Brisbane City, Queensland, Au

    Services Provided
    24% IT Staff Augmentation
    10% Other IT Consulting and SI
    33% Operational Process Consulting
    33% Customer Support Outsourcing
    AI Summary

    4impact delivers expert IT recruitment, professional services augmentation, and business consulting with flexible onshore, offshore, and blended models, enhancing technology capacity and operational efficiency across industries.

  10. TaskUs logo
    TaskUsProfile set up by Edverise AI
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    At TaskUs, we commit to four key values: our people, our processes, our technology, and the ability to foster transformational growth. As a modern and innovative outsourcing partner, we are adaptable, fast, and responsive to the evolving demands of our clients. With a distinct emphasis on growth, we


    Highlights

    $50,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10000+

    Employees

    Santa Monica, California, Us

    Services Provided
    20% Content Moderation Services
    14% Data Annotation Services
    33% Customer Support Outsourcing
    33% Generative AI
    AI Summary

    TaskUs is a dynamic outsourcing partner specializing in cloud-based digital customer service, combining people, technology, and processes to foster innovation, growth, and enhanced client experiences.

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