ROI CX Solutions logo

ROI CX Solutions

Profile set up by Edverise AI
Is this your business? Become an Edverise partner & Claim Now →
View Website

Set Up By Edverise AI

Edverise AI built this profile by analyzing thousands of data points across the web. If you own this business, become an Edverise partner to manage and update your profile.
Become an Edverise Partner

Overview

$50,000+

Min Project Size

1000 - 9999

Employees

2008

Year Founded

ABOUT ROI CX SOLUTIONS

Utah Inbound & Outbound Call Center

Achieving Measurable Customer Experience Outcomes ROI CX Solutions is a customer experience and BPO partner located in the U.S., assisting companies in efficiently and precisely expanding their support, sales, and back-office functions. We focus on providing affordable, high-quality outsourcing solutions that enhance customer satisfaction while producing measurable returns on investment. Our collaboration spans growing and established brands across various sectors, aiming to optimize operations, improve customer interactions, and facilitate scalable growth through a blend of skilled personnel, refined processes, and results-driven management. Reasons to Select ROI CX Solutions: Comprehensive CX & Outsourcing Services: Strategy > Hiring > Training > Quality Assurance > Implementation > Optimization > Scaling Whether you wish to enhance your internal team or completely delegate your customer operations, we function as a genuine extension of your business. Our methodology emphasizes alignment with your brand's voice, customer expectations, and performance objectives to ensure consistent, high-quality experiences at all interaction points. Our Key Services: Collaborating with ROI CX Solutions means securing a dependable outsourcing partner that is committed to helping you grow intelligently and better serve your customers.
LANGUAGES SPOKEN
English
HIGHLIGHTS

$50,000+

Min Project Size

1000 - 9999

Employees

2008

Year Founded

Services
Focus
Industries
Clients
Services Provided
15% Help Center & Knowledge Base Development
25% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
60% Customer Support Outsourcing
100% Content Moderation Services

About the Team

OUR STORY
Our Narrative We are ROI CX Solutions, an international BPO centered on customer experience, with a strong foundation in people, processes, technology, and excellence in service. Our workforce of over 5,500 individuals operates in 8 locations and provides support in more than 21 languages. We offer a range of services, including inbound and outbound call centers, omnichannel support, BPO services, AI-driven tools, workforce optimization, and compliance-focused solutions. We have successfully scaled programs, enhanced customer experiences, and boosted revenue for clients in various sectors, including healthcare, finance, retail, and eCommerce.

Projects & Clients

Project Size & Rate
Minimum Project Size

$50,000+

Locations

Headquarters

792 East 280 South

American Fork, Utah, United States 84003
Headquarters

6451 North Federal Highway United States 33308

United States 33308
Goodisnotgoodenough.