
ROI CX Solutions
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Overview
$50,000+
Min Project Size
1000 - 9999
Employees
2008
Year Founded
ABOUT ROI CX SOLUTIONS
Utah Inbound & Outbound Call Center
Achieving Measurable Customer Experience Outcomes
ROI CX Solutions is a customer experience and BPO partner located in the U.S., assisting companies in efficiently and precisely expanding their support, sales, and back-office functions. We focus on providing affordable, high-quality outsourcing solutions that enhance customer satisfaction while producing measurable returns on investment. Our collaboration spans growing and established brands across various sectors, aiming to optimize operations, improve customer interactions, and facilitate scalable growth through a blend of skilled personnel, refined processes, and results-driven management.
Reasons to Select ROI CX Solutions:
Comprehensive CX & Outsourcing Services: Strategy > Hiring > Training > Quality Assurance > Implementation > Optimization > Scaling
Whether you wish to enhance your internal team or completely delegate your customer operations, we function as a genuine extension of your business. Our methodology emphasizes alignment with your brand's voice, customer expectations, and performance objectives to ensure consistent, high-quality experiences at all interaction points.
Our Key Services:
Collaborating with ROI CX Solutions means securing a dependable outsourcing partner that is committed to helping you grow intelligently and better serve your customers.
LANGUAGES SPOKEN
English
HIGHLIGHTS
$50,000+
Min Project Size
1000 - 9999
Employees
2008
Year Founded
Services
Focus
Industries
Clients
Services Provided
15% Help Center & Knowledge Base Development
25% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
60% Customer Support Outsourcing
100% Content Moderation Services
About the Team
OUR STORY
Our Narrative
We are ROI CX Solutions, an international BPO centered on customer experience, with a strong foundation in people, processes, technology, and excellence in service. Our workforce of over 5,500 individuals operates in 8 locations and provides support in more than 21 languages. We offer a range of services, including inbound and outbound call centers, omnichannel support, BPO services, AI-driven tools, workforce optimization, and compliance-focused solutions. We have successfully scaled programs, enhanced customer experiences, and boosted revenue for clients in various sectors, including healthcare, finance, retail, and eCommerce.
Projects & Clients
Project Size & Rate
Minimum Project Size
$50,000+
