Top Customer Support Outsourcing Companies

A high-performing Customer Support Outsourcing solution can accelerate growth, boost customer engagement, and create new revenue streams—but only if it's built by a team you trust. Edverise makes it easy to connect with leading Customer Support Outsourcing companies around the globe. Every profile sets out services, pricing, locations, and past work so you can compare on evidence. Use Edverise's filters to sort partners by budget, industry expertise, and location. Start comparing profiles to find the right match for your project.

How this list is built

We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

2,347 Companies

List of the Best Customer Support Outsourcing Agencies

CareCloud
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CareCloud, previously referred to as MTBC, is a prominent healthcare technology firm that offers AI-driven, cloud-based solutions aimed at optimizing operations, improving patient care, and enhancing financial performance for medical practices and healthcare organizations. The company provides a wid
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Franklin Township, New Jersey, Us
Services Provided
100% Customer Support Outsourcing
AI Summary
“CareCloud is a healthcare technology company providing AI-driven cloud solutions for medical billing, practice management, telehealth, and revenue cycle optimization to enhance healthcare operations and patient outcomes across the U.S.”
Motif
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Motif, Inc. ranks among the top 100 outsourcing service providers globally, specializing in customer-focused BPO and KPO services tailored for E-commerce businesses across sectors such as retail, travel, financial services, and affiliate marketing. With 16 years of experience, the company offers a w
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
San Mateo, California, Us
Services Provided
100% Customer Support Outsourcing
AI Summary
“Motif, Inc. is a leading global outsourcing provider offering comprehensive BPO and KPO services including customer support, IT assistance, fraud prevention, analytics, and back-office solutions for diverse E-commerce sectors.”
IdeasUnlimited
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Since 2010, IdeasUnlimited has been offering high-quality call center support services. We specialize in the following areas: - Customer Support - Multilingual Support - Healthcare Support - Ecommerce and Backend Support - Operations Support - Virtual Assistant Services Our headquarters are l
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Sugar Land, Texas, Us
Services Provided
100% Customer Support Outsourcing
AI Summary
“IdeasUnlimited, since 2010, offers multilingual, 24/7 call center and virtual assistant services from Sugar Land, TX, supporting healthcare, ecommerce, and operations with flexible, affordable solutions.”
EverHelp
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Our customer support strategy is straightforward — it is aligned with business objectives. Regardless of your business's size or location, we create a support model tailored to your unique requirements. EverHelp provides 24/7 support across all major customer channels, offering assistance in over 30
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Kyiv, Ua
Services Provided
100% Customer Support Outsourcing
AI Summary
“EverHelp delivers customized 24/7 multilingual customer support across diverse channels, leveraging data-driven insights and quality control to enhance brand representation and drive business growth.”
AnswerFirst
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AnswerFirst offers highly-rated live answering services available 24/7 for businesses across various sizes and sectors. Since 1998, we’ve assisted numerous organizations in managing large call volumes, alleviating pressure on internal teams, and providing prompt, human assistance at any time. Our st
Highlights
50-249
Employees
Tampa, Florida, Us
Services Provided
100% Customer Support Outsourcing
AI Summary
“AnswerFirst provides 24/7 U.S.-based live answering services with high call-answer rates, supporting businesses in managing call volumes through professional receptionists and straightforward pricing.”
Simply Contact
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Simply Contact serves as a partner for customer support operations in industries that are complex, regulated, and have high expectations. Established in 2013, we employ over 700 agents in Poland, Romania, Bulgaria, Slovakia, the Czech Republic, Moldova, and Ukraine. Our European presence guarantees
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Dnipro, Dnipropetrovsk, Ua
Services Provided
100% Customer Support Outsourcing
AI Summary
“Simply Contact partners with complex, regulated industries across Europe, delivering tailored customer support leveraging AI and extensive expertise to enhance operational efficiency and compliance.”
Axendi
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Axendi is a technology-focused customer experience (CX) and business process outsourcing (BPO) provider that offers AI-enhanced contact center services, outsourced customer support, and CX consulting. We create and implement comprehensive customer experience solutions that cover everything from stra
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Warszawa, Masovian, Pl
Services Provided
100% Customer Support Outsourcing
AI Summary
“Axendi provides AI-powered customer experience and business process outsourcing across sectors like e-commerce and healthcare, delivering multilingual contact center and support services with strategic consulting.”
Atender Group
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Atender presents an innovative approach to Customer Support Outsourcing. We believe in the potential of new and growing businesses and recognize their need for a customized, adaptable, and flexible support partner. With Atender, you gain a scalable outsourcing option that not only comprehends the de
Highlights
$1,000+
Min Project Size
50-249
Employees
Malaga, Melilla, Es
Services Provided
100% Customer Support Outsourcing
AI Summary
“Atender Group offers flexible, scalable customer support outsourcing with 24/7 service from native-speaking experts, fostering growth for expanding businesses since 2018 from Málaga, Spain.”
Back Office Betties
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The virtual legal receptionists at Back Office Betties are expertly trained by industry professionals to efficiently manage the legal intake process, arrange consultations, screen phone calls, and take messages. We are dedicated to providing exceptional, friendly call-handling and outstanding custom
Highlights
10-49
Employees
Scottsdale, Arizona, Us
Services Provided
100% Customer Support Outsourcing
AI Summary
“Back Office Betties provides expertly trained virtual legal receptionists delivering efficient call handling, client intake, and customer service to small law firms across the US and Canada.”
SupportZebra
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SupportZebra is a prominent provider of outsourced customer service solutions, focused on creating seamless experiences for SaaS companies, eCommerce brands, and small businesses. As a reliable Business Process Outsourcing (BPO) partner, we aim to assist businesses in improving their customer servic
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Houston, Texas, Us
Services Provided
100% Customer Support Outsourcing
AI Summary
“SupportZebra offers secure, scalable outsourced customer service and back office solutions for SaaS, eCommerce, and small businesses, ensuring cost-effective, 24/7 professional support.”

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