CareCloud

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Overview

$5,000+

Min Project Size

< $25/hr

Avg Hourly Rate

1000 - 9999

Employees

1999

Year Founded

ABOUT CARECLOUD

Cloud-Based Healthcare Solutions

CareCloud, previously referred to as MTBC, is a prominent healthcare technology firm that offers AI-driven, cloud-based solutions aimed at optimizing operations, improving patient care, and enhancing financial performance for medical practices and healthcare organizations. The company provides a wide range of digital health solutions, including electronic health records (EHR), practice management (PM), revenue cycle management (RCM), patient experience management, medical billing and coding, telehealth services, and more. CareCloud currently caters to over 40,000 healthcare providers of varying sizes across the United States, supporting more than 70 medical specialties with customized solutions that promote operational efficiency and improved health outcomes. Central to CareCloud’s innovation is its advanced AI suite, cirrusAI, which features capabilities such as AI-enhanced clinical documentation, intelligent call auditing, automated appeals, and real-time decision support. The company emphasizes operational efficiency in its offerings.

Languages Spoken

English

HIGHLIGHTS

$5,000+

Min Project Size

< $25/hr

Avg Hourly Rate

1000 - 9999

Employees

1999

Year Founded

Services

Focus

Industries

Clients

Services Provided

100% Customer Support Outsourcing

About the Team

OUR STORY

CareCloud empowers over 40,000 providers across 70 medical specialties in 50 states by optimizing practice performance through integrated cloud-based solutions. Their flexible, consultative approach combined with specialized back-office teams enhances financial, clinical, and patient operations, helping medical groups increase profitability while reducing administrative burdens. CareCloud’s services include revenue cycle management, patient registration integration with practice management and electronic health records, and telehealth via CareCloud Live accessible on multiple devices. This comprehensive technology suite improves efficiency, patient engagement, and reduces staffing costs. Committed to supporting physicians in delivering quality care, CareCloud also offers workforce extension capabilities and complementary business services, ensuring practices run smoothly and achieve better financial results in a rapidly evolving healthcare landscape.

Portfolio

Concierge RCM for Dermatology Practice

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Alpha Dermatology, a thriving clinical practice in Pennsylvania that specializes in skin treatments, has integrated three well-selected applications from CareCloud to enhance its operations. By utilizing features for appointment management and automated communication, the practice has reaped multiple advantages from the Zocdoc, Talksoft, and QueueDr software. Board-certified dermatologist Daniel Shrager believes these tools have significantly improved the practice's workflow. They have effectively coordinated patient appointments, rescheduled cancellations, and optimized the doctors’ schedules, leading to approximately an 8% increase in revenue realization. Serving around 150 patients daily, Alpha Dermatology has successfully minimized waiting lists and reduced waiting times to just 10 minutes in the clinic. Additionally, the practice has employed CareCloud’s RCM Concierge for administrative management, resulting in cost savings. As long-term users of five years, Alpha Dermatology and Dr. Shrager remain highly impressed by CareCloud’s innovative solutions.

CareCloud PM / EHR / RCM for Primary care

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Alvior Medical, a primary healthcare clinic in Florida, faced challenges adapting to a quality-based reporting and reimbursement system and struggled to avoid penalties due to their outdated practice management systems. After not meeting Medicare’s PQRS (Physician Quality Reporting System) requirements, the clinic decided to make a change. By utilizing CareCloud’s Concierge RCM and Charts EHR solutions, they not only met the necessary requirements and evaded penalties but also saved 12.5 hours each week that were previously devoted to administrative tasks. CareCloud's efficient workflow features user-friendly software and clear templates, promoting a smooth patient experience. Alvior Medical is confident that their practice management is well-handled with CareCloud.

Advanced Analytics / Concierge RCM for Urology

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The Corpus Christi Urology Centre offers medical services in Urology and Oncology across all four of its locations in Texas, including a radiation oncology facility. The practice, which operates in dual areas, was seeking an administrative solution for its clinics. The urologists recognized that over half their time was spent on administrative and operational tasks, making it essential to find an efficient way to reduce this time. In response, Corpus Christi collaborated with CareCloud to implement its Concierge RCM and advanced analytics technology, aiming to lower administrative costs and save valuable time. The comprehensive CareCloud RCM system effectively managed patient influx and oversaw the entry, security, and collection of clinical documentation for reimbursement processing. Thanks to CareCloud’s technology, Corpus Christi experienced an 80% improvement in reporting and auditing speed, along with a 12% increase in reimbursement for each treatment.

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