
AnswerFirst
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Overview
50 - 249
Employees
1998
Year Founded
ABOUT ANSWERFIRST
Connecting People with Answers
AnswerFirst offers highly-rated live answering services available 24/7 for businesses across various sizes and sectors. Since 1998, we’ve assisted numerous organizations in managing large call volumes, alleviating pressure on internal teams, and providing prompt, human assistance at any time. Our strong reputation for excellent service is rooted in our team. We take pride in receiving numerous “Great Place to Work” awards, and our positive work culture leads to longer-tenured receptionists who perform at their best and represent your brand with the professionalism your customers desire. Reasons to choose AnswerFirst include: round-the-clock answering at the same rate for nights, weekends, and holidays; fully U.S.-based receptionists (no bots or offshoring); straightforward pay-as-you-go pricing without complicated plans or contracts; a dedicated White Glove specialist for personalized support during your first 45+ days; and a 90% call answer rate on the first ring, along with a client web portal for easy, real-time account management.
LANGUAGES SPOKEN
English
HIGHLIGHTS
50 - 249
Employees
1998
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing
About the Team
OUR STORY
Our Narrative Our Aspiration: AnswerFirst imagines a thriving world where joyful individuals experience outstanding customer service. Our Principles: We prioritize integrity, respect, accountability, and diversity. Our Purpose: To foster stakeholder success via effective economic, social, and environmental strategies that promote global growth.
TEAM PHOTOS
