Top Retail Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Retail industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

337 Companies

Top Retail Customer Support Outsourcing Companies

SummitNext
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Welcome to SummitNext, where we provide visionary leaders with affordable global team solutions to help them reach their next summit more quickly. Access top talent, efficient operations, and outstanding service standards with your remote teams based in India, the Philippines, or Malaysia. Our teams
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Petaling Jaya, Selangor, My
Services Provided+1 Services
25% Customer Support Outsourcing
25% Content Moderation Services
18% Generative AI
7% Other IT Consulting and SI
AI Summary
“SummitNext is a BPO company providing globally integrated, locally managed remote teams in India, the Philippines, and Malaysia, delivering scalable, customized solutions with expertise in technology and workforce management.”
2ndOffice
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2ndoffice serves as your eCommerce outsourcing partner to help expand your online business. We are a specialized offshore and outsourcing company based in the Philippines, providing a range of solutions aimed at enhancing both front and back office operations in eCommerce, as well as supporting star
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Services Provided
25% Customer Support Outsourcing
25% E-Commerce Development
25% Graphic Design
25% Ecommerce Marketing
AI Summary
“2ndoffice is a Philippine-based outsourcing partner offering tailored front and back office eCommerce solutions, supporting startups, tech, marketing, accounting, and web development firms for business growth.”
Growup Technologies
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Growup's Virtual Assistants possess vast experience. Every VA must undergo a thorough vetting process prior to being matched with a client. This guarantees that your dedicated VA will be both qualified and ready to handle the tasks you require assistance with, relieving you of some of your workload!
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
Gurugram, Haryana, In
Services Provided+3 Services
15% Outbound Lead Generation
13% Sales Development Representative (SDR) Services
10% Lead Scoring & Qualification
13% Appointment Setting Services
AI Summary
“Growup Technologies delivers expert virtual assistant, sales outsourcing, and customer support services, ensuring qualified workforce and tailored solutions to enhance business efficiency and client satisfaction.”
Murkez Technologies
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We are a growing business consulting firm that offers services to top clients in North America, Europe, and the Middle East. Our goal is to help our partners achieve sustainable competitive advantages. We accomplish this by strengthening organizational capabilities and improving operational efficien
Highlights
$5,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
250-999
Employees
Services Provided+2 Services
25% Customer Support Outsourcing
25% Cloud Consulting & SI
15% Custom Web Application Development
3% E-Commerce Development
AI Summary
“Murkez Technologies is a global consulting firm enhancing operational efficiency and organizational capabilities across multiple sectors, managing extensive customer interactions, financial services, HR, technology, IT, and digital assets.”
SageStone Inc
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SageStone Inc assists expanding businesses in scaling up by providing reliable virtual assistant services, outsourcing customer support, e-commerce assistance, social media management, website maintenance, and operational support. Our clients include small businesses, startups, agencies, real estate
Highlights
< $25/hr
Avg Hourly Rate
2-9
Employees
Newark, Delaware, Us
Services Provided
25% Customer Support Outsourcing
25% Social Media Marketing
25% E-Commerce Development
25% Virtual Assistant Services
AI Summary
“SageStone Inc provides comprehensive virtual assistant and operational support services, including customer support, e-commerce assistance, and social media management, helping businesses scale efficiently.”
Zee Tech Support
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Zee Tech Support is an Australian-owned company that outsources services to Pakistan. We specialize in medical billing, transcription, customer service, sales support, and virtual assistance for businesses in Australia and the United States. At Zee Tech Support, we pride ourselves on employing top-t
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Services Provided
33% Customer Support Outsourcing
33% Outbound Lead Generation
23% Medical Billing Services
11% Healthcare Services
AI Summary
“Zee Tech Support, an Australian-owned outsourcing firm in Pakistan, offers medical billing, transcription, customer service, sales support, and lead generation to diverse businesses across Australia and the US.”
Dialnest PTE LTD
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We are DialNest, a top provider of BPO, Call Center, and Tele-sales/Marketing services. Our strong team consists of more than 700 agents situated in 15 locations and 28 centers across the Philippines, assisting clients in the US, Canada, UK, Australia, New Zealand, UAE, and various parts of Asia.
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Services Provided+3 Services
30% Customer Support Outsourcing
5% Help Center & Knowledge Base Development
5% Live Chat & Chatbot Implementation
5% Escalation Management Process Design
AI Summary
“DialNest PTE LTD offers comprehensive BPO, call center, and tele-sales services with over 700 agents across 28 centers in the Philippines, serving clients globally in diverse markets.”
Outsource2india
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### About Outsource2India Outsource2India (O2I) is a highly regarded back-office outsourcing firm with over 27 years of experience, catering to more than 18,000 businesses in 167 countries. O2I has transformed into an AI-driven partner in business transformation, aiding companies in cutting costs,
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Services Provided+3 Services
13% API Development & Integration
20% Custom Web Application Development
12% AI Strategy & Roadmap Consulting
10% Custom AI Chatbot Development
AI Summary
“Outsource2India combines 27 years of outsourcing expertise with AI-driven solutions, serving diverse industries worldwide to enhance efficiency, reduce costs, and support scalable business transformation.”
Eminence Outsourcing
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At Eminence Outsourcing, we believe that outstanding service is fundamental to the success of any business. We specialize in providing exceptional call center outsourcing services and solutions tailored to various business requirements. Our experienced team of agents, combined with advanced technolo
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
50-249
Employees
Nairobi, Ke
Services Provided
27% Customer Support Outsourcing
7% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
33% Data Annotation Services
33% SMS Marketing
AI Summary
“Eminence Outsourcing delivers tailored call center solutions, combining skilled agents and technology to provide scalable, cost-effective customer support and engagement services across industries.”
SteppingEdge
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SteppingEdge is a technology-focused software and AI consulting firm that assists businesses in addressing real-world challenges through scalable and intelligent tech solutions. Our engineers adopt a product-driven approach, crafting advanced solutions in Generative AI, Agentic Systems, Computer Vis
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
50-249
Employees
Coimbatore, Tamil Nadu, In
Services Provided+4 Services
25% Customer Support Outsourcing
15% Cloud Consulting & SI
15% Software Development Services
15% E-Commerce Development
AI Summary
“SteppingEdge is a founder-led AI and software consulting firm specializing in scalable tech solutions including Generative AI, Computer Vision, IoT, and software modernization for startups and enterprises.”

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