Top Retail Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Retail industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

Top Retail Customer Support Outsourcing Companies

  1. Is this your business? Become an Edverise partner & Claim Now

    At our core, we are an innovative, remote-first call center dedicated to fostering growth for contractors throughout the United States. Our mission is straightforward yet impactful: to provide high-intent homeowner leads that are ready for appointments and likely to convert. We utilize a fully autom


    Highlights

    $5,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Services Provided
    34% Customer Support Outsourcing
    33% Outbound Lead Generation
    33% Telemarketing & Telesales
    AI Summary

    Appointment Catalyst LLC is a remote-first call center delivering data-driven, high-intent homeowner leads via automated telemarketing and CRM integration to help contractors grow efficiently and profitably.

  2. Is this your business? Become an Edverise partner & Claim Now

    We provide services and solutions aimed at automating small and medium-sized businesses to reduce their administrative costs and boost their revenue. This is achieved through the development and installation of cloud-based tools that can be easily customized and integrated with MS Office 365. Our pr


    Highlights

    $1,000+

    Min Project Size

    2-9

    Employees

    Morris Plains, New Jersey, Us

    Services Provided+1 Services
    21% Operational Process Consulting
    4% Market Research & Competitive Intelligence
    25% Cloud Consulting & SI
    25% Custom Web Application Development
    AI Summary

    Internet Customer Solutions, Inc. specializes in automating small and medium businesses through cost-effective, customizable cloud tools integrated with MS Office 365, enhancing efficiency and revenue.

  3. OnDutyOps LLC logo
    OnDutyOps LLCProfile set up by Edverise AI
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    OnDutyOps is a managed operations partner that assists startups and growing brands with their customer support, sales operations, and administrative needs around the clock. We offer Operations-as-a-Service (OaaS), which integrates trained personnel and AI automation to provide dependable operations


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Services Provided+5 Services
    30% Customer Support Outsourcing
    10% Live Chat & Chatbot Implementation
    5% Escalation Management Process Design
    5% Customer Success Program Design
    AI Summary

    OnDutyOps LLC provides managed Operations-as-a-Service combining skilled personnel and AI to deliver scalable customer support, sales, and administrative solutions for startups and growing brands.

  4. SummitNext logo
    SummitNextProfile set up by Edverise AI
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    Welcome to SummitNext, where we provide visionary leaders with affordable global team solutions to help them reach their next summit more quickly. Access top talent, efficient operations, and outstanding service standards with your remote teams based in India, the Philippines, or Malaysia. Our teams


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Petaling Jaya, Selangor, My

    Services Provided+1 Services
    25% Customer Support Outsourcing
    25% Content Moderation Services
    18% Generative AI
    7% Other IT Consulting and SI
    AI Summary

    SummitNext is a BPO company providing globally integrated, locally managed remote teams in India, the Philippines, and Malaysia, delivering scalable, customized solutions with expertise in technology and workforce management.

  5. 2ndOffice logo
    2ndOfficeProfile set up by Edverise AI
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    2ndoffice serves as your eCommerce outsourcing partner to help expand your online business. We are a specialized offshore and outsourcing company based in the Philippines, providing a range of solutions aimed at enhancing both front and back office operations in eCommerce, as well as supporting star


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Services Provided
    25% Customer Support Outsourcing
    25% E-Commerce Development
    25% Graphic Design
    25% Ecommerce Marketing
    AI Summary

    2ndoffice is a Philippine-based outsourcing partner offering tailored front and back office eCommerce solutions, supporting startups, tech, marketing, accounting, and web development firms for business growth.

  6. Is this your business? Become an Edverise partner & Claim Now

    Growup's Virtual Assistants possess vast experience. Every VA must undergo a thorough vetting process prior to being matched with a client. This guarantees that your dedicated VA will be both qualified and ready to handle the tasks you require assistance with, relieving you of some of your workload!


    Highlights

    $1,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    10-49

    Employees

    Gurugram, Haryana, In

    Services Provided+3 Services
    15% Outbound Lead Generation
    13% Sales Development Representative (SDR) Services
    10% Lead Scoring & Qualification
    13% Appointment Setting Services
    AI Summary

    Growup Technologies delivers expert virtual assistant, sales outsourcing, and customer support services, ensuring qualified workforce and tailored solutions to enhance business efficiency and client satisfaction.

  7. Is this your business? Become an Edverise partner & Claim Now

    We are a growing business consulting firm that offers services to top clients in North America, Europe, and the Middle East. Our goal is to help our partners achieve sustainable competitive advantages. We accomplish this by strengthening organizational capabilities and improving operational efficien


    Highlights

    $5,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    250-999

    Employees

    Services Provided+2 Services
    25% Customer Support Outsourcing
    25% Cloud Consulting & SI
    15% Custom Web Application Development
    3% E-Commerce Development
    AI Summary

    Murkez Technologies is a global consulting firm enhancing operational efficiency and organizational capabilities across multiple sectors, managing extensive customer interactions, financial services, HR, technology, IT, and digital assets.

  8. SageStone Inc logo
    SageStone IncProfile set up by Edverise AI
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    SageStone Inc assists expanding businesses in scaling up by providing reliable virtual assistant services, outsourcing customer support, e-commerce assistance, social media management, website maintenance, and operational support. Our clients include small businesses, startups, agencies, real estate


    Highlights

    < $25/hr

    Avg Hourly Rate

    2-9

    Employees

    Newark, Delaware, Us

    Services Provided
    25% Customer Support Outsourcing
    25% Social Media Marketing
    25% E-Commerce Development
    25% Virtual Assistant Services
    AI Summary

    SageStone Inc provides comprehensive virtual assistant and operational support services, including customer support, e-commerce assistance, and social media management, helping businesses scale efficiently.

  9. Zee Tech Support logo
    Zee Tech SupportProfile set up by Edverise AI
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    Zee Tech Support is an Australian-owned company that outsources services to Pakistan. We specialize in medical billing, transcription, customer service, sales support, and virtual assistance for businesses in Australia and the United States. At Zee Tech Support, we pride ourselves on employing top-t


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Services Provided
    33% Customer Support Outsourcing
    33% Outbound Lead Generation
    23% Medical Billing Services
    11% Healthcare Services
    AI Summary

    Zee Tech Support, an Australian-owned outsourcing firm in Pakistan, offers medical billing, transcription, customer service, sales support, and lead generation to diverse businesses across Australia and the US.

  10. Dialnest PTE LTD logo
    Dialnest PTE LTDProfile set up by Edverise AI
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    We are DialNest, a top provider of BPO, Call Center, and Tele-sales/Marketing services. Our strong team consists of more than 700 agents situated in 15 locations and 28 centers across the Philippines, assisting clients in the US, Canada, UK, Australia, New Zealand, UAE, and various parts of Asia.


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Services Provided+3 Services
    30% Customer Support Outsourcing
    5% Help Center & Knowledge Base Development
    5% Live Chat & Chatbot Implementation
    5% Escalation Management Process Design
    AI Summary

    DialNest PTE LTD offers comprehensive BPO, call center, and tele-sales services with over 700 agents across 28 centers in the Philippines, serving clients globally in diverse markets.

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