Founded in 2012 by Carlo Silva, who initially built a successful outsourcing team while serving as an e-Commerce Marketing Director, 2nd Office Philippines began as a solution provider for online business tasks. The company expanded its scope significantly after its acquisition by Intelegencia Technologies Corporation in 2018, a US-based firm specializing in technology and data services. This union broadened offerings to include world-class BPO, e-Commerce, and technology services, catering to over 80 global clients across North America, Europe, the Middle East, Singapore, and Australia, including Fortune 500 companies and innovative startups. Supported by a diverse team of over 550 professionals in multiple countries, 2nd Office and Intelegencia emphasize customer focus, employee growth, and process innovation, fostering a collaborative, solution-oriented, and