Top Retail Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Retail industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

337 Companies

Top Retail Customer Support Outsourcing Companies

VINTAZK Outsourcing
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VINTAZK Outsourcing is a technology-oriented BPO that assists businesses in scaling through affordable and impactful solutions. With a strong foundation in Filipino talent, we focus on Customer Experience Management, Digital Marketing, IT Support, Data Analytics, and AI-driven Automation. Our local
Highlights
250-999
Employees
Zamboanga, Zamboanga Peninsula, Ph
Services Provided+3 Services
10% Custom AI Chatbot Development
3% Recommendation Engine Development
12% Conversational AI & Voice Assistant Development
15% Content Marketing Strategy
AI Summary
“VINTAZK Outsourcing leverages Filipino talent and AI technology to provide tailored outsourcing solutions across multiple industries, enhancing customer experience, digital marketing, IT support, and analytics for business growth.”
BSG
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Founded in 2012, BSG is a worldwide SMS communication platform that is relied upon by a range of enterprises and wholesale clients for its exceptional quality and reliability. The platform offers messaging solutions across various sectors, such as eCommerce, banking and finance, healthcare, logistic
Highlights
50-249
Employees
Kyiv, Ua
Services Provided+4 Services
25% Robotic Process Automation (RPA)
13% Ecommerce Marketing
5% Email Marketing & Automation
6% Other Digital Marketing
AI Summary
“BSG is a global SMS communication platform offering reliable A2P messaging solutions across industries with advanced security, multi-language support, comprehensive analytics, and seamless API integration.”
Diya
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Established in 2015 in Ukraine, with a representative office in Estonia, Diya has evolved into a global provider of IT solutions focused on assisting small and medium-sized enterprises in streamlining operations, improving security, and building a robust digital identity. Over the past ten years, we
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Zhytomyr, Zhytomyr, Ua
Services Provided+5 Services
6% CRM Consulting and SI
3% IT Staff Augmentation
3% Unified Communications Consulting & SI
11% Cloud Consulting & SI
AI Summary
“Diya, established in 2015, offers comprehensive IT solutions including 24/7 support, Microsoft 365 integration, cybersecurity, IT audits, and custom WordPress development for SMEs globally.”
I.T. ISIN Solutions
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I.T. ISIN offers technological services and products to companies and professionals. Their offerings encompass hardware maintenance, installation, configuration, repair, and upgrades; network design, implementation, and management; application deployment, integration, and management; security assess
Highlights
2-9
Employees
Kamloops, British Columbia, Ca
Services Provided+8 Services
8% Other IT Consulting and SI
3% BI & Big Data Consulting & SI
3% ERP Consulting and SI
3% IT Staff Augmentation
AI Summary
“I.T. ISIN Solutions provides comprehensive IT services including hardware and network management, application support, security solutions, and consulting to businesses at cost-effective rates since 2010.”
Ucodice Technologies Private Limited
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Ucodice Technologies Pvt. Ltd. is a comprehensive development company, operating in over 50 countries. We have successfully completed more than 300 mobile and web projects globally. Below is a list of our service offerings and technologies: - Web Design - Website Development - Web Application Dev
Highlights
$10,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Noida, Uttar Pradesh, In
Services Provided+10 Services
5% Custom Web Application Development
6% Mobile App Development (iOS & Android)
4% API Development & Integration
4% SaaS Product Development
AI Summary
“Ucodice Technologies Pvt. Ltd. delivers global web and mobile development, IoT solutions, customer support, branding, SEO, and server management using diverse modern technologies and frameworks.”
ukkotech
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We are ready to assist you in assembling your team or creating products for you. Our expertise lies in Web Development, Mobile App Development, DevOps, Microservice Architecture, and more.
Highlights
$5,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
2-9
Employees
Luton, England, Gb
Services Provided+8 Services
9% Custom Web Application Development
3% E-Commerce Development
10% Mobile App Development (iOS & Android)
4% API Development & Integration
AI Summary
“Ukkotech offers expert services in web and mobile app development, DevOps, and microservices, providing team assembly and product creation solutions for diverse client needs.”
CallZent
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CallZent is a premier nearshore call center located in Tijuana and Sonora, Mexico, specializing in high-quality outsourced customer support for U.S.-based businesses. Our bilingual agents are skilled in delivering exceptional service through voice, chat, and email, ensuring a smooth experience for y
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
San Diego, California, Us
Services Provided+1 Services
25% Customer Support Outsourcing
25% Market Research & Competitive Intelligence
15% Custom Web Application Development
10% Mobile App Development (iOS & Android)
AI Summary
“CallZent is a bilingual nearshore call center in Mexico offering comprehensive outsourced customer support and sales services to U.S. businesses, emphasizing quality, efficiency, and cultural alignment.”
Syntax Global
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Syntax Global is a modern back office outsourcing, customer experience support, and digital services firm located in India. Since 2011, we have been providing services to clients across various sectors. Being a small to medium-sized business ourselves, we have a deep understanding of the requirement
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Chennai, Tamil Nadu, In
Services Provided+2 Services
15% Search Engine Optimization (SEO)
12% Other Digital Marketing
7% Social Media Marketing
23% Customer Support Outsourcing
AI Summary
“Syntax Global is an Indian outsourcing firm offering back office, customer support, and digital services, leveraging human and digital intelligence to support startups and SMEs as a strategic partner.”
Altiam CX
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Altiam CX is a premier nearshore Business Process Outsourcing (BPO) firm that assists organizations in the United States and Latin America in developing scalable, high-performance teams that provide exceptional Customer Experience (CX) and operational excellence. We focus on: • Customer Experience
Highlights
50-249
Employees
Services Provided
25% Customer Support Outsourcing
25% IT Helpdesk & Support Services
25% Outbound Lead Generation
25% Business Process Outsourcing
AI Summary
“Altiam CX is a nearshore BPO that delivers bilingual customer support, back-office services, sales and technical assistance, plus digital marketing, helping US and Latin American firms scale efficiently with skilled teams.”
Sinetic
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We are a new startup offering Information Security Consulting, Project Management based on global standards, and Outsourced IT Services.
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
2-9
Employees
Tirana, Al
Services Provided+1 Services
14% Unified Communications Consulting & SI
20% Cloud Consulting & SI
33% Cybersecurity Assessments & Hardening
10% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“Sinetic is a startup delivering comprehensive information security consulting, global-standard project management, and outsourced IT services, supporting businesses with expert technology solutions and management.”

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