Top Retail Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Retail industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

How this list is built

We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

Top Retail Customer Support Outsourcing Companies

  1. SunTec India logo
    SunTec IndiaProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    SunTec India is an internationally recognized IT and digital services provider that leverages AI, boasting over 25 years of experience and more than 1,500 full-time employees. Our expertise spans a variety of services, including Data Solutions (intelligent data operations for technology platforms, m


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    1000-9999

    Employees

    New Delhi, Delhi, In

    Services Provided+13 Services
    5% QA & Software Testing
    2% Mobile App Development (iOS & Android)
    3% Frontend Development
    4% Backend Development
    AI Summary

    SunTec India is a global IT services provider specialized in AI-driven data solutions, digital engineering, eCommerce support, and digital marketing, serving diverse industries with strong client retention and certifications.

  2. Covalent Solutions logo
    Covalent SolutionsProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    Concentrate on expanding your business while your Bond Assistant takes care of the routine tasks—such as research, data entry, social media management, lead generation, and daily operations. Consider your Bond Assistant as a dependable remote team member that delivers expert support, enabling entrep


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    North Brooksville, Florida, Us

    Services Provided+4 Services
    12% Graphic Design
    8% Logo Design
    20% Customer Support Outsourcing
    8% Sales Copywriting & Proposal Writing
    AI Summary

    Covalent Solutions provides expert virtual assistant services that manage routine tasks, empowering entrepreneurs, startups, and sales teams to enhance efficiency and accelerate growth.

  3. Covent Informatics logo
    Covent InformaticsProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    At Covent, we create innovative and creative products and services that deliver comprehensive communication and information solutions. Our extensive range of offerings includes web design and development, customized applications, ERPs, CRMs, e-commerce solutions, B2B and B2C applications, managed ho


    Highlights

    $10,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    10-49

    Employees

    Hyderabad, Andhra Pradesh, In

    Services Provided+9 Services
    6% Custom Web Application Development
    3% Mobile App Development (iOS & Android)
    4% E-Commerce Development
    4% Backend Development
    AI Summary

    Covent Informatics delivers comprehensive software solutions including web development, ERP, CRM, and blockchain technologies, serving diverse industries with quality, innovation, and reliable offshore outsourcing expertise.

  4. Helpware CX logo
    Helpware CXProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    Helpware is a business process management partner equipped with AI technology that helps both emerging and established companies enhance their agility, reliability, and resilience to succeed in today’s market. With operations in 19 key locations worldwide, we create and manage scalable customer expe


    Highlights

    $5,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    1000-9999

    Employees

    Lexington, Kentucky, Us

    Services Provided
    38% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    12% Customer Support Outsourcing
    30% Data Annotation Services
    20% Content Moderation Services
    AI Summary

    Helpware CX offers scalable, AI-enhanced customer experience and business process management solutions worldwide, delivering high quality, cost-efficient support across multiple industries.

  5. OMS logo
    OMSProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    Oasis Marketing Solutions (OMS) is a leading sales consulting firm and full-service call center located in the United States, established by experts in the field. They focus on lead generation, outbound B2B and B2C sales, upselling, customer support, surveys, voice broadcasting, and data processing.


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Services Provided+6 Services
    18% Outbound Lead Generation
    13% Cold Email Campaign Management
    10% Sales Development Representative (SDR) Services
    7% Appointment Setting Services
    AI Summary

    Oasis Marketing Solutions (OMS) is a US-based sales consulting firm and call center offering comprehensive services including lead generation, outbound sales, customer support, data processing, and voice broadcasting.

  6. Cleverkites logo
    CleverkitesProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    At Cleverkites, we go beyond being a web design and development agency; we collaborate with you to transform your digital aspirations into reality. Our team of imaginative creators excels at creating distinctive and engaging online experiences. By merging design, technology, and strategy, we aim to


    Highlights

    $1,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    2-9

    Employees

    Services Provided+2 Services
    15% Custom Web Application Development
    10% E-Commerce Development
    13% UX Research & Usability Testing
    12% Product UX Strategy
    AI Summary

    Cleverkites specializes in web design and development, combining creativity, technology, and strategy to enhance brands' digital presence and realize diverse business visions.

  7. Pernixon Solutions logo
    Pernixon SolutionsProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    At Pernixon, we envision a future in which every individual, business, and organization has access to dependable digital solutions that cater to their needs. We prioritize our customers and dedicate ourselves to their growth and development by aligning with their business objectives. Our goal is to


    Highlights

    $10,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    10-49

    Employees

    Pimpri-Chinchwad, Maharashtra, In

    Services Provided+3 Services
    25% Custom AI Chatbot Development
    15% Machine Learning Model Development
    10% Robotic Process Automation (RPA)
    20% Customer Support Outsourcing
    AI Summary

    Pernixon Solutions delivers tailored digital and AI-driven customer service technologies, fostering strong client relationships and empowering businesses to enhance support and embrace digital transformation.

  8. Core Support Hub logo
    Core Support HubProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    We are a technology consulting and outsourcing firm that caters to small and medium-sized enterprises. Our offerings include a wide range of services globally, such as software development, mobile app creation, website development, managed IT, remote desktop assistance, business process outsourcing,


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    2-9

    Employees

    Bacolod, Ph

    Services Provided+3 Services
    11% Mobile App Development (iOS & Android)
    9% Custom Web Application Development
    10% Outbound Lead Generation
    10% Appointment Setting Services
    AI Summary

    Core Support Hub offers global technology consulting and outsourcing services, including software and app development, IT management, BPO, and remote staffing for SMEs and startups.

  9. Origen BPO logo
    Origen BPOProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    Origen BPO is a company that has been helping clients in the USA for more than 8 years. We provide a range of services including customer support, appointment scheduling, collections, help desk assistance, back office operations, and staffing solutions. Our bilingual and bicultural team caters to va


    Highlights

    $5,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Medellin, Antioquia, Co

    Services Provided+7 Services
    20% Customer Support Outsourcing
    10% Help Center & Knowledge Base Development
    3% Escalation Management Process Design
    3% Voice of Customer (VoC) Programs
    AI Summary

    Origen BPO offers bilingual outsourced solutions including customer support, sales, back office, and staffing services across sectors like finance and healthcare, delivering cost-effective performance improvements.

  10. Is this your business? Become an Edverise partner & Claim Now

    Delegate your B2B lead generation efforts to us. Our outbound telemarketing teams specialize in generating inquiries and sales leads for your business. Each campaign is tailored to your products and services, allowing us to represent your company in a manner consistent with your branding. Our inboun


    Highlights

    $1,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    10-49

    Employees

    Ramsbottom, England, Gb

    Services Provided+3 Services
    23% Search Engine Optimization (SEO)
    3% Email Marketing & Automation
    5% Social Media Marketing
    2% Other Digital Marketing
    AI Summary

    Raecan Marketing Solutions Ltd. offers tailored B2B lead generation, outbound telemarketing, inbound customer service, and SEO strategies, enhancing client branding and online conversions from their Ramsbottom call center.

One Platform. One Promise. One Trust.

Whatever your business challenge, browse our most in-demand service categories to find top-rated companies and providers.

Connectingyouwiththeworld'stop-ratedfirms.