Bill Gosling Outsourcing
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Overview
$10,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000 - 9999
Employees
1955
Year Founded
ABOUT BILL GOSLING OUTSOURCING
Not Your Average Call Center
Expanding your business can seem daunting. You have a goal, but what’s the best way to achieve it? Collaborate with Bill Gosling, and we will create a tailored outsourcing solution to address your unique customer service challenges. We will work hand-in-hand with you to gain a thorough understanding of your brand and business requirements. By managing your customer care operations, we'll help your business grow smoothly. Bill Gosling Outsourcing is here to guide your business to its desired destination.
LANGUAGES SPOKEN
EnglishFrench
HIGHLIGHTS
$10,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000 - 9999
Employees
1955
Year Founded
Services
Focus
Industries
Clients
Services Provided+2 Services
50% Customer Support Outsourcing
15% Customer Success Program Design
10% Help Center & Knowledge Base Development
10% Live Chat & Chatbot Implementation
15% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
40% AI Strategy & Roadmap Consulting
35% AI Agent & Multi-Agent System Development
25% Other IT Consulting and SI
About the Team
OUR STORY
Bill Gosling Outsourcing is steered by a dynamic leadership team committed to driving innovation, growth, and excellence in business process outsourcing. With seasoned executives like CEO Vipul Khanna, COO Kenny Johnston, and other senior leaders bringing decades of combined industry experience across global operations, technology, analytics, and human resources, the company fosters a culture of passion, expertise, and continuous development. Their leadership embraces cutting-edge technologies such as AI and automation to enhance both employee and customer experiences. Spanning operations in the Americas, UK, India, and the Philippines, Bill Gosling prioritizes operational excellence, talent development, and client success, underpinned by a dedicated focus on transformation and strategic growth. This cohesive team inspires the entire organization to achieve outstanding results while cultivating an engaging, supportive workplace.
Projects & Clients
Project Size & Rate
Minimum Project Size
$10,000+
Average Hourly Rate
< $25/hr
Locations
Headquarters
Anderston House 389 Argyle Street G2 8LR
Glasgow, Scotland, United Kingdom G2 8LR
Headquarters
16F Three World Square, Upper McKinley Road, Fort Bonifacio, 1634
