Top Retail Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Retail industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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Top Retail Customer Support Outsourcing Companies

  1. Trupp Global logo
    Trupp GlobalProfile set up by Edverise AI
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    Trupp Global: Your Reliable Outsourcing Partner Trupp Global is a modern outsourcing company dedicated to helping start-ups and small to medium-sized businesses with its customer-focused, performance-oriented BPO services. Based in Bangalore, India, we offer tailored outsourcing solutions that impr


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Bengaluru, Karnataka, In

    Services Provided
    28% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    22% Customer Support Outsourcing
    30% Data Annotation Services
    20% Content Moderation Services
    AI Summary

    Trupp Global is a Bangalore-based outsourcing firm offering comprehensive BPO services, including customer support, back-office, software development, and specialized solutions to optimize small and medium business operations.

  2. CallZent logo
    CallZentProfile set up by Edverise AI
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    CallZent is a premier nearshore call center located in Tijuana and Sonora, Mexico, specializing in high-quality outsourced customer support for U.S.-based businesses. Our bilingual agents are skilled in delivering exceptional service through voice, chat, and email, ensuring a smooth experience for y


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    San Diego, California, Us

    Services Provided+1 Services
    25% Customer Support Outsourcing
    25% Market Research & Competitive Intelligence
    15% Custom Web Application Development
    10% Mobile App Development (iOS & Android)
    AI Summary

    CallZent is a bilingual nearshore call center in Mexico offering comprehensive outsourced customer support and sales services to U.S. businesses, emphasizing quality, efficiency, and cultural alignment.

  3. Syntax Global logo
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    Syntax Global is a modern back office outsourcing, customer experience support, and digital services firm located in India. Since 2011, we have been providing services to clients across various sectors. Being a small to medium-sized business ourselves, we have a deep understanding of the requirement


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Chennai, Tamil Nadu, In

    Services Provided+2 Services
    15% Search Engine Optimization (SEO)
    12% Other Digital Marketing
    7% Social Media Marketing
    23% Customer Support Outsourcing
    AI Summary

    Syntax Global is an Indian outsourcing firm offering back office, customer support, and digital services, leveraging human and digital intelligence to support startups and SMEs as a strategic partner.

  4. Altiam CX logo
    Altiam CXProfile set up by Edverise AI
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    Altiam CX is a premier nearshore Business Process Outsourcing (BPO) firm that assists organizations in the United States and Latin America in developing scalable, high-performance teams that provide exceptional Customer Experience (CX) and operational excellence. We focus on: • Customer Experience


    Highlights

    50-249

    Employees

    Services Provided
    25% Customer Support Outsourcing
    25% IT Helpdesk & Support Services
    25% Outbound Lead Generation
    25% Business Process Outsourcing
    AI Summary

    Altiam CX is a nearshore BPO that delivers bilingual customer support, back-office services, sales and technical assistance, plus digital marketing, helping US and Latin American firms scale efficiently with skilled teams.

  5. Sinetic logo
    SineticProfile set up by Edverise AI
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    We are a new startup offering Information Security Consulting, Project Management based on global standards, and Outsourced IT Services.


    Highlights

    $1,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    2-9

    Employees

    Tirana, Al

    Services Provided+1 Services
    14% Unified Communications Consulting & SI
    20% Cloud Consulting & SI
    33% Cybersecurity Assessments & Hardening
    10% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    AI Summary

    Sinetic is a startup delivering comprehensive information security consulting, global-standard project management, and outsourced IT services, supporting businesses with expert technology solutions and management.

  6. Sunix AI logo
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    Sunix AI offers comprehensive AI services, including data collection, data labeling, machine learning model development, and deployment. As official vendors for several Fortune 500 companies, we are continually growing each year.


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Bengaluru, Karnataka, In

    Services Provided+3 Services
    8% LLM Integration & Prompt Engineering
    5% AI Strategy & Roadmap Consulting
    12% Generative AI
    20% Data Annotation Services
    AI Summary

    Sunix AI provides end-to-end AI solutions including data collection, labeling, model development, and deployment, serving multiple Fortune 500 clients with continuous growth.

  7. 327.ONE logo
    327.ONEProfile set up by Edverise AI
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    327.ONE is a Team-as-a-Service (TaaS) provider that assists you in meeting your business requirements and overcoming challenges by allowing you to hire a pre-assembled team of highly skilled professionals at competitive, flexible rates. With its customized packages and additional services, it serves


    Highlights

    $1,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    10-49

    Employees

    Ahmedabad, Gujarat, In

    Services Provided+2 Services
    13% Mobile App Development (iOS & Android)
    13% Custom Web Application Development
    12% Social Media Marketing
    12% Search Engine Optimization (SEO)
    AI Summary

    327.ONE offers flexible, subscription-based Team-as-a-Service solutions, providing pre-assembled expert teams to address diverse business needs efficiently and cost-effectively.

  8. Tonsetech logo
    TonsetechProfile set up by Edverise AI
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    Our skilled team of over 60 professionals in software, web, embedded systems, and design is equipped to enhance your interaction, engagement, and value for your customers by utilizing innovation and our technology resources.


    Highlights

    $5,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    50-249

    Employees

    Manipal, Karnataka, In

    Services Provided+3 Services
    13% Custom Web Application Development
    10% Mobile App Development (iOS & Android)
    2% E-Commerce Development
    25% Robotic Process Automation (RPA)
    AI Summary

    Tonsetech leverages a skilled 60+ professional team to deliver software development, automation, consulting, and support outsourcing, driving customer engagement and operational efficiency globally.

  9. SHAREWORK logo
    SHAREWORKProfile set up by Edverise AI
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    SHAREWORK is one of the fastest-growing and most trusted software development and BPO companies in Vietnam. With over 18 years of experience in the IT sector, we offer information technology and BPO services, digital transformation solutions, and highly skilled IT professionals meeting international


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    SHAREWORK, Vn

    Services Provided+3 Services
    8% Mobile App Development (iOS & Android)
    17% Custom Web Application Development
    25% Product Design
    9% Business Plan Development
    AI Summary

    SHAREWORK is a leading Vietnamese IT and BPO company offering digital transformation and multilingual outsourcing solutions, serving global clients with certified quality and a skilled, diverse workforce.

  10. Bizcorrect logo
    BizcorrectProfile set up by Edverise AI
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    We link your brand to enthusiastic customers by offering round-the-clock support, strategic brand oversight, and tailored solutions. By combining smart automation with a personal approach, we turn inquiries into enduring loyalty and fulfillments into contentment.


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Services Provided+4 Services
    25% Customer Support Outsourcing
    25% Ecommerce Marketing
    10% Custom AI Chatbot Development
    4% Machine Learning Model Development
    AI Summary

    Bizcorrect offers 24/7 customer support and strategic brand management, blending automation with personalized services to enhance customer loyalty and satisfaction across diverse industries.

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