Top Retail Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Retail industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

337 Companies

Top Retail Customer Support Outsourcing Companies

HiredSupportProfile set up by Edverise AI
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HiredSupport is an award-winning provider of customer service, business process outsourcing, and back office solutions. With a varied client portfolio, we manage business operations for our clients around the clock, every day of the year, regardless of the specific services required. Daily, numerous
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Lahore, Pk Punjab, Pk
Services Provided+8 Services
13% Customer Support Outsourcing
5% Customer Success Program Design
5% Help Center & Knowledge Base Development
4% Churn Analysis & Retention Strategy
AI Summary
“HiredSupport offers award-winning 24/7 customer service and business process outsourcing across industries, enhancing operations with solutions including call centers, data services, and virtual assistance.”
DexaProfile set up by Edverise AI
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Greetings, we are Dexa, a digital experience agency. For more than two decades, we have assisted brands and organizations in crafting meaningful digital experiences that yield positive business outcomes. Our methodology, grounded in strategy, design, and technology, enables us to predict trends and
Highlights
$10,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
Bela Vista, Br
Services Provided+3 Services
8% White Paper & eBook Writing
12% Blog & Article Writing
20% Customer Support Outsourcing
20% Digital Strategy
AI Summary
“Dexa is a digital experience agency delivering strategy-driven, innovative design and technology solutions that enable brands worldwide to create meaningful, scalable, and secure customer connections.”
CentroProfile set up by Edverise AI
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Founded in 2009, Centro is a leading global business and technology consulting firm. While our headquarters are located in Winchester, VA, we have expanded our operations throughout the U.S. and internationally, including Egypt, the Philippines, the UAE, and Saudi Arabia. Our dedication to transform
Highlights
1000-9999
Employees
Winchester, Virginia, Us
Services Provided+3 Services
20% CRM Consulting and SI
18% ERP Consulting and SI
12% Other IT Consulting and SI
15% Customer Support Outsourcing
AI Summary
“Centro is a global consulting firm offering expertise in CRM, ERP, HR outsourcing, IT managed services, and customer support, driving digital transformation across diverse industries.”
RJ Global SolutionsProfile set up by Edverise AI
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"The Internet is transforming lives around the globe." RJ Global Solutions stands as India’s largest studio for Digital Development Solutions, dedicated to fostering global connections through our comprehensive array of professional services and products. Our specialized teams span over 25 industrie
Highlights
< $25/hr
Avg Hourly Rate
10-49
Employees
Hyderabad, Telangana, In
Services Provided+8 Services
10% Custom Web Application Development
8% Mobile App Development (iOS & Android)
2% E-Commerce Development
20% Product Design
AI Summary
“RJ Global Solutions, India's largest digital development studio, offers diverse software and media solutions across 25+ industries globally, driving innovation and digital economy growth.”
OutPLEXProfile set up by Edverise AI
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OutPLEX bridges the gap between brands and their customers by integrating conversational AI with human engagement specialists to enhance customer experiences and return on investment. They provide a comprehensive range of omnichannel solutions, offering Customer Experience as a Service (CXaaS). Thei
Highlights
1000-9999
Employees
Fort Lauderdale, Florida, Us
Services Provided+6 Services
18% Customer Support Outsourcing
8% Voice of Customer (VoC) Programs
10% Live Chat & Chatbot Implementation
8% Customer Success Program Design
AI Summary
“OutPLEX delivers integrated customer experience solutions combining conversational AI and skilled specialists across omnichannel support, sales outsourcing, and tailored CXaaS to enhance satisfaction and ROI.”
Beja TechnologiesProfile set up by Edverise AI
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Established in 2024 by a seasoned technologist with a straightforward objective: to offer small businesses and startups IT support, operational capabilities, infrastructure, and security on par with that of Fortune 500 firms. This is achieved by utilizing industry-standard SaaS solutions and AI serv
Highlights
$1,000+
Min Project Size
$100-149/hr
Avg Hourly Rate
2-9
Employees
Services Provided+7 Services
7% AI Strategy & Roadmap Consulting
4% BI & Big Data Consulting & SI
3% CRM Consulting and SI
3% Cloud Consulting & SI
AI Summary
“Beja Technologies delivers enterprise-level IT support, infrastructure, and security to small businesses and startups through expert teams leveraging SaaS and AI solutions across various sectors.”
ModSquadProfile set up by Edverise AI
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ModSquad is a leader in the Customer Experience (CX) Service sector. Renowned brands worldwide rely on us for outsourced customer support, content moderation, trust and safety, community management, and social media services. Save money while achieving greater results. Since 2007, we have redefined
Highlights
10000+
Employees
Sacramento, California, Us
Services Provided+5 Services
8% Other IT Consulting and SI
2% BI & Big Data Consulting & SI
2% Generative AI
8% CRM Consulting and SI
AI Summary
“ModSquad delivers expert outsourced customer support, content moderation, and community management through a secure, fully remote team, transforming traditional CX services with flexible hourly billing since 2007.”
ExpertCallersProfile set up by Edverise AI
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ExpertCallers is a worldwide provider of customer relationship management and contact center solutions, assisting businesses in fostering meaningful interactions with customers and cultivating long-term loyalty. As a division of Flatworld Solutions, the company has been offering scalable, process-dr
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Services Provided+6 Services
10% Change Management Consulting
9% Customer Experience (CX) Strategy
3% Market Research & Competitive Intelligence
4% Operational Process Consulting
AI Summary
“ExpertCallers, a Flatworld Solutions division since 2002, offers global, scalable contact center and CRM services combining human expertise with AI to enhance customer engagement and operational efficiency.”
Nerv (Now Hikko)Profile set up by Edverise AI
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Nerv has rebranded as Hikko following its merger with Nimacloud. https://hikko.is/ ---- Formerly known as ALAN and acquired by Delivery Hero, Nerv is a tech company focused on automated customer service. We empower businesses to scale their transaction automation, improving customer experiences thro
Highlights
$10,000+
Min Project Size
50-249
Employees
Montevideo, Montevideo, Uy
Services Provided+4 Services
23% Custom AI Chatbot Development
10% Conversational AI & Voice Assistant Development
17% Operational Process Consulting
14% Customer Experience (CX) Strategy
AI Summary
“Hikko, formerly Nerv, delivers AI-driven automated customer service solutions worldwide, integrating self-service and human support to enhance customer experiences, sales, and operational efficiency across industries.”
IT TO WEBProfile set up by Edverise AI
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IT To Web is a results-oriented agency that takes pride in delivering exceptional outcomes for our clients. As a premier digital marketing firm, we utilize cutting-edge tools and have a proven track record in areas such as branding, website design and development, managed social media, SEO, and more
Highlights
$1,000+
Min Project Size
50-249
Employees
Services Provided+12 Services
12% E-Commerce Development
8% Mobile App Development (iOS & Android)
6% Product UX Strategy
2% Mobile App UI Design
AI Summary
“IT To Web is a digital marketing agency specializing in branding, website design, SEO, and social media management, delivering innovative solutions to drive business growth and client success.”

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