Top Retail Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Retail industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

337 Companies

Top Retail Customer Support Outsourcing Companies

Call Center Services InternationalProfile set up by Edverise AI
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Call Center Services International (CCSI) focuses on providing affordable contact center solutions that support performance objectives while lowering labor and operational expenses. CCSI's staffing solutions are based in Mexico, featuring a bilingual (English/Spanish) team that is professional, resu
Highlights
$100,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
San Diego, California, Us
Services Provided
38% Customer Support Outsourcing
12% Live Chat & Chatbot Implementation
30% Custom AI Chatbot Development
20% AI-Powered Document Processing
AI Summary
“Call Center Services International delivers bilingual Mexico-based contact center and AI solutions that reduce costs, enhance customer engagement, and efficiently support U.S. business operations.”
VXI Global Solutions Inc.Profile set up by Edverise AI
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VXI Global Solutions offers groundbreaking and transformative customer care and customer experience (CX) solutions for prominent global brands. Our international organization promotes a people-first culture that stands out in the industry, earning recognition and awards for both our positive work at
Highlights
$25,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10000+
Employees
Los Angeles, California, Us
Services Provided
34% Customer Support Outsourcing
33% Custom Web Application Development
33% AI Strategy & Roadmap Consulting
AI Summary
“VXI Global Solutions provides comprehensive customer care, BPO, software development, and technology services globally, fostering a people-centric culture recognized for operational excellence and innovation.”
CrewBloomProfile set up by Edverise AI
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Hiring remote staff should be as seamless as ordering from Amazon— and we’ve made that a reality. Just let us know your needs, and we'll take care of everything else. Share your job specifications, and you'll soon be connected with pre-screened remote professionals. Afterward, you can select your to
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
New York, New York, Us
Services Provided
34% Customer Support Outsourcing
33% Appointment Setting Services
33% Recruitment & Staffing Services
AI Summary
“CrewBloom streamlines remote hiring by sourcing, vetting, and connecting businesses with pre-screened professionals across various roles, offering a risk-free trial to ensure optimal fit.”
MattsenKumar LLCProfile set up by Edverise AI
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MattsenKumar is a rapidly expanding business process outsourcing and customer experience management firm with operations in the US and India. Established by industry experts Mike Mattsen and Aarati Kumar, the company is based in Oregon, USA, and has delivery centers in Gurugram and Jaipur, India. La
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Gurugram, Haryana, In
Services Provided
33% Customer Support Outsourcing
33% Cybersecurity Assessments & Hardening
28% Business Process Outsourcing
6% Fulfillment Services
AI Summary
“MattsenKumar LLC is a US-India based BPO firm specializing in customer experience management, contact center, back-office, and analytics services, with a strong commitment to quality and data security.”
Bewage TechnologiesProfile set up by Edverise AI
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At Bewage, we provide cost-effective, high-quality Virtual Assistant Services through offshore outsourcing. Our talented VAs specialize in administrative and technical tasks, guaranteeing excellent support and client satisfaction. With a committed team available around the clock, we offer continuous
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Chennai, Tamil Nadu, In
Services Provided
50% Social Media Marketing
35% Customer Support Outsourcing
15% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“Bewage Technologies offers cost-effective, high-quality offshore virtual assistant services specialized in administrative and technical support, ensuring reliable, around-the-clock assistance tailored to business needs.”
Digital Minds BPO ServicesProfile set up by Edverise AI
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Digital Minds BPO Services is your outsourcing partner based in the Philippines. We are a locally-owned Business Process Outsourcing (BPO) company that provides a range of solutions primarily aimed at assisting eCommerce front and back office operations, startups, tech firms, accounting agencies, ma
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Naga, Bicol, Ph
Services Provided+2 Services
17% Search Engine Optimization (SEO)
10% Pay Per Click
7% Ecommerce Marketing
33% Customer Support Outsourcing
AI Summary
“Digital Minds BPO Services is a Philippines-based outsourcing partner offering diverse business process solutions to enhance efficiency, scalability, and cost savings for SMEs across major global markets.”
RDI CorporationProfile set up by Edverise AI
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At RDI, our philosophy revolves around Winning Smart by delivering tailored, strategic business solutions to our clients. Established in Cincinnati, OH, in 1978, we have expanded to 11 locations and employ more than 3,500 individuals across North America. Our comprehensive range of services includes
Highlights
1000-9999
Employees
Cincinnati, Ohio, Us
Services Provided+1 Services
33% Customer Support Outsourcing
28% Managed IT Services
4% Disaster Recovery & Business Continuity Planning
2% IT Compliance & Governance
AI Summary
“RDI Corporation delivers strategic business solutions across contact centers, market research, IT services, digital marketing, creative design, and application development, supporting clients with tailored, consultative expertise.”
KnoahProfile set up by Edverise AI
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Regardless of whether you're a Fortune 500 corporation or a small to medium-sized business, Knoah Solutions offers global BPO services that deliver impactful experiences for your brand. Their adaptable and customizable multichannel solutions address the unique needs and challenges of every customer,
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Henderson, Nevada, Us
Services Provided
34% Customer Support Outsourcing
33% QA & Software Testing
33% Business Process Outsourcing
AI Summary
“Knoah provides tailored global BPO services integrating voice, chat, and email channels, enhanced by proprietary tools like KnoahsARK and TotalAssure QA for superior customer engagement.”
One ContactProfile set up by Edverise AI
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One Contact runs call centers across North America, with locations in Toronto, Canada; Fort Myers, Florida; and Reno, Nevada. We adhere to an ‘on-shore only shore’ approach, demonstrating since our inception that North American operations provide superior quality at a more competitive cost when all
Highlights
$1,000+
Min Project Size
10-49
Employees
Toronto, Ontario, Ca
Services Provided
33% Customer Support Outsourcing
33% Disaster Recovery & Business Continuity Planning
18% Security Consulting
16% Technology Integration
AI Summary
“One Contact operates North American call centers with tailored, hybrid service solutions emphasizing quality, cost efficiency, transparency, and advanced technology to enhance customer satisfaction and brand value.”
icuc.socialProfile set up by Edverise AI
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ICUC is a company that offers social media management services, including content moderation, community management, and social listening. With a team of more than 400 multilingual experts, ICUC delivers social customer care solutions to numerous leading global clients around the clock throughout the
Highlights
$10,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
250-999
Employees
Montreal, Quebec, Ca
Services Provided+1 Services
7% Digital Strategy
20% Social Media Marketing
7% Content Marketing Strategy
33% Content Moderation Services
AI Summary
“ICUC provides 24/7 multilingual social media management, including content moderation, community management, and social listening, delivering customer care solutions for global brands and agencies.”

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