Top Retail Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Retail industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

337 Companies

Top Retail Customer Support Outsourcing Companies

Aureon
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Aureon is a provider of business solutions that links opportunities by delivering distinctive and adaptable support services for organizations of all sizes. Based in the Midwest and serving clients across the nation, Aureon offers an extensive range of support solutions, particularly in Technology,
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
West Des Moines, Iowa, Us
Services Provided
34% Customer Support Outsourcing
33% IT Helpdesk & Support Services
33% HR Consulting Services
AI Summary
“Aureon delivers versatile business support services nationwide, specializing in Technology, HR, and Contact Center solutions, catering to organizations of all sizes with adaptable, distinctive offerings.”
RIFF
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At RIFF, we are dedicated to providing excellent customer engagement and enhancing customer satisfaction and loyalty around the clock, across all systems and channels. Our team of over 400 highly skilled digital experts is at your service. With a balanced blend of seasoned specialists and new online
Highlights
50-249
Employees
Amsterdam, North Holland, Nl
Services Provided
34% Customer Support Outsourcing
33% Other Digital Marketing
33% Business Consulting Services
AI Summary
“RIFF specializes in personalized digital customer engagement, combining skilled experts and empathetic approaches to enhance satisfaction, loyalty, and meaningful business interactions across all channels.”
GDC Services
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Situated in the center of Southeast Europe, at the intersection of Europe, the Middle East, and Africa, GDC Services is a prominent IT service provider with over 150 specialists based in Serbia. The company aims to assist organizations in attaining sustainable outcomes through information technology
Highlights
$25,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
50-249
Employees
Beograd, Belgrade, Rs
Services Provided+3 Services
14% Other IT Consulting and SI
10% IT Staff Augmentation
10% Cloud Consulting & SI
33% Customer Support Outsourcing
AI Summary
“GDC Services, based in Serbia, offers comprehensive IT consulting, cloud solutions, and customer support, leveraging expertise across sectors to deliver sustainable business outcomes.”
ContactWorks
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ContactWorks offers a range of services to facilitate various contact opportunities, such as field sales, field-service assistance, inbound and outbound phone sales, member services, order processing, billing, claims management, and help desk/technical support. Their outsourcing solutions leverage e
Highlights
$5,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
50-249
Employees
Austin, Texas, Us
Services Provided
35% Customer Support Outsourcing
15% Help Center & Knowledge Base Development
28% Outbound Lead Generation
22% Sales Development Representative (SDR) Services
AI Summary
“ContactWorks provides comprehensive outsourcing services including sales, service support, billing, and technical assistance, leveraging skilled talent to enhance operational efficiency and competitiveness.”
WOW24-7
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WOW24-7 allows Customer and Technical Support Executives to move past the challenges of hiring, onboarding, training, and variable CSAT associated with Customer Service Representatives and Team Leads. Since 2016, we have offered round-the-clock or office hours omnichannel customer service and techni
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Afton, Wyoming, Us
Services Provided
10% Help Center & Knowledge Base Development
12% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
28% Customer Support Outsourcing
50% IT Staff Augmentation
AI Summary
“WOW24-7 delivers omnichannel customer, technical, and operational support across multiple languages, offering tailored shared or dedicated teams, ensuring high CSAT, security compliance, and cost savings.”
Perfect Data Entry
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Perfect Data Entry offers fast and effective data management services at affordable rates. Whether you require quick and precise data entry or have intricate coding or design projects, our skilled team is ready to assist. By collaborating with us, you will have access to an entire back-office team t
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Bradenton, Florida, Us
Services Provided
75% Offshore Back-office Services
25% Customer Support Outsourcing
AI Summary
“Perfect Data Entry provides affordable, expert data management and back-office services including coding, design, SEO, and virtual assistance, serving diverse client needs globally with over a decade of experience.”
Mindy Support
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Mindy Support is a global provider of Data Annotation and BPO services, serving as a trusted partner for Fortune 500 and GAFAM companies. We empower businesses worldwide by delivering high-quality outsourcing solutions at competitive rates. Why Opt for Mindy Support? **Expertise and Quality**: We
Highlights
1000-9999
Employees
Limassol, Cy
Services Provided
34% Customer Support Outsourcing
33% Data Annotation Services
33% Generative AI
AI Summary
“Mindy Support delivers high-quality data annotation and BPO services globally, ensuring data security and reliability, serving Fortune 500 and GAFAM clients with experienced management and compliance.”
ServeRetail
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ServeRetail is a U.S.-based customer experience (CX) company specializing in retail and ecommerce, assisting online brands in providing quick and dependable customer service across the country. We cater to ecommerce, direct-to-consumer (DTC), and omnichannel retailers in the U.S. by offering service
Highlights
$25,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
1000-9999
Employees
Services Provided+1 Services
35% Customer Support Outsourcing
8% NPS & Customer Satisfaction Research
7% Voice of Customer (VoC) Programs
30% Generative AI
AI Summary
“ServeRetail is a U.S.-based CX provider specializing in comprehensive retail and ecommerce support, enhancing customer satisfaction and cost efficiency via multichannel service solutions.”
CCIG Group
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🚀 CCIG Group is an award-winning, multilingual contact center that provides measurable enhancements in customer experience and cost efficiencies for businesses throughout Europe and beyond. 🔒 We prioritize security and compliance with ISO 27001, ISO 22301, and PCI DSS certifications, feature a dis
Highlights
$10,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Wroclaw, Pl
Services Provided
33% Customer Support Outsourcing
33% Outbound Lead Generation
20% Business Process Outsourcing
14% Automation Services
AI Summary
“CCIG Group is a multilingual, award-winning contact center offering AI-enhanced customer service, technical support, and back-office solutions across Europe, emphasizing security, scalability, and diverse industry expertise.”
Call Center Services International
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Call Center Services International (CCSI) focuses on providing affordable contact center solutions that support performance objectives while lowering labor and operational expenses. CCSI's staffing solutions are based in Mexico, featuring a bilingual (English/Spanish) team that is professional, resu
Highlights
$100,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
San Diego, California, Us
Services Provided
38% Customer Support Outsourcing
12% Live Chat & Chatbot Implementation
30% Custom AI Chatbot Development
20% AI-Powered Document Processing
AI Summary
“Call Center Services International delivers bilingual Mexico-based contact center and AI solutions that reduce costs, enhance customer engagement, and efficiently support U.S. business operations.”

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