Top Retail Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Retail industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

How this list is built

We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

Top Retail Customer Support Outsourcing Companies

  1. Is this your business? Become an Edverise partner & Claim Now

    FGS is a global startup based in the UK and Egypt that specializes in Business Process Outsourcing (BPO) services, catering to organizations with a comprehensive range of BPO needs. We deliver tailored and cost-effective business solutions. Our skilled team provides immediate access to flexible, sta


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    6th of October City, Giza, Eg

    Services Provided
    50% Customer Support Outsourcing
    25% Change Management Consulting
    18% Operational Process Consulting
    7% Go-to-Market Strategy
    AI Summary

    Fusion Global Services, based in the UK and Egypt, offers tailored and cost-effective BPO solutions encompassing customer engagement, business process, and digital transformation to meet diverse organizational needs.

  2. A1 Call Center logo
    A1 Call CenterProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    A1 Callcenter is an outsourcing call center that utilizes CISCO technology and operates as a comprehensive call center consulting firm. Our strategy for business enhancement involves established selection criteria that prioritize key improvement projects and allocate appropriate resources. We offer


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Noida, Uttar Pradesh, In

    Services Provided+1 Services
    50% Customer Support Outsourcing
    10% Customer Success Program Design
    10% Help Center & Knowledge Base Development
    10% Live Chat & Chatbot Implementation
    AI Summary

    A1 Callcenter is a comprehensive outsourcing provider specializing in call center consulting and services, leveraging CISCO technology to deliver receptionist, order taking, and registration solutions.

  3. Clevertone logo
    ClevertoneProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    We provide on-site workforce solutions along with comprehensive digital transformation assistance and concierge services. Ranging from back-office operations to customer service, we offer efficient and scalable solutions—driven by both AI and human expertise—to ensure your business operates around t


    Highlights

    $5,000+

    Min Project Size

    $100-149/hr

    Avg Hourly Rate

    250-999

    Employees

    Services Provided
    50% Customer Support Outsourcing
    34% Business Process Outsourcing
    16% Hospitality Services
    AI Summary

    Clevertone delivers scalable on-site workforce and digital transformation solutions, combining AI and human expertise to support efficient back-office and customer service operations worldwide.

  4. Harte Hanks logo
    Harte HanksProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    Harte Hanks is a worldwide leader in customer experience, committed to collaborating with clients to provide integrated solutions. Their skill set includes outstanding print production, effective fulfillment and logistics, interactive customer service, creative agency offerings, and data-driven anal


    Highlights

    $5,000+

    Min Project Size

    1000-9999

    Employees

    San Antonio, Texas, Us

    Services Provided+1 Services
    50% Customer Support Outsourcing
    15% Printing Services
    14% Fulfillment Services
    12% Logistics Services
    AI Summary

    Harte Hanks is a global leader delivering integrated customer experience solutions, including print, fulfillment, interactive service, creative agency work, and data analytics to enhance client engagement.

  5. Qualtico Research logo
    Qualtico ResearchProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    Qualtico can offer access to difficult-to-reach healthcare professionals, business experts, and feedback from the general population. Qualtico Research has a presence in 25 countries with a panel of 1.3 million participants. They can deliver programming and data collection services. The rate card fo


    Highlights

    $25-49/hr

    Avg Hourly Rate

    10-49

    Employees

    Services Provided
    50% Market Research & Competitive Intelligence
    50% Customer Support Outsourcing
    AI Summary

    Qualtico Research delivers global market research, competitive intelligence, and customer service outsourcing across industries, leveraging a vast panel for expert insights and operational support.

  6. VoipTower logo
    VoipTowerProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    VoipTower is a global business telephony provider that enables companies to initiate live calls within 24 hours across more than 25 countries—without needing any coding. Unlike platforms that solely offer APIs, such as Twilio or Telnyx, we provide a comprehensive service by designing, configuring, t


    Highlights

    $1,000+

    Min Project Size

    10-49

    Employees

    Services Provided+1 Services
    23% Unified Communications Consulting & SI
    15% CRM Consulting and SI
    7% Cloud Consulting & SI
    5% Other IT Consulting and SI
    AI Summary

    VoipTower offers global, turnkey business telephony solutions including setup, integration, and support for calls, routing, PBX, and CRM across 25+ countries within 24 hours.

  7. Is this your business? Become an Edverise partner & Claim Now

    We focus on handling incoming and outgoing calls, providing email assistance, offering chat support, and managing data entry tasks.


    Highlights

    $25,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Quatre Bornes, Mu

    Services Provided
    50% Customer Support Outsourcing
    50% Data Entry
    AI Summary

    Contact Center Solutions specializes in managing customer interactions through calls, emails, chat support, and data entry, delivering comprehensive communication and service management.

  8. Is this your business? Become an Edverise partner & Claim Now

    Call Center Concierge, located in Miami, is a leading global outsourcing firm specializing in call center solutions. We are proud to showcase a carefully selected portfolio of 15 top-quality BPO providers from 14 countries, featuring over 45,000 agents who cater to more than 350 clients around the g


    Highlights

    $50,000+

    Min Project Size

    2-9

    Employees

    Services Provided
    50% Customer Support Outsourcing
    30% Outbound Lead Generation
    20% Appointment Setting Services
    AI Summary

    Call Center Concierge is a Miami-based global outsourcing firm offering diverse, cost-effective BPO solutions with 15 top providers, serving 350+ clients across multiple regions and industries.

  9. Nowesco logo
    NowescoProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    At Nowesco, we go above and beyond for a select few. We offer more than just HR consulting; we are your collaborator in securing the best talent for your organization and preparing it for the future. With agility, speed, and a hands-on approach, we have been bringing our experience since 1998. Our s


    Highlights

    $25,000+

    Min Project Size

    2-9

    Employees

    Herzogenrath, De

    Services Provided+1 Services
    50% Customer Support Outsourcing
    22% Business Consulting Services
    10% Data Entry
    9% Legal Services
    AI Summary

    Nowesco specializes in agile, hands-on HR consulting since 1998, offering executive search, flexible recruiting, personality analytics, and employer branding to optimize talent acquisition and retention.

  10. Is this your business? Become an Edverise partner & Claim Now

    Synergy IT is a cybersecurity and IT security provider located in New York, founded in 2019. The company specializes in delivering comprehensive security solutions aimed at safeguarding businesses from various cyber threats. Their primary services include managed IT services, cybersecurity assessmen


    Highlights

    50-249

    Employees

    New York, New York, Us

    Services Provided
    50% Customer Support Outsourcing
    24% Business Process Outsourcing
    19% Business Consulting Services
    7% Data Entry
    AI Summary

    Synergy IT Cybersecurity, founded in 2019 in New York, offers managed cybersecurity, risk assessments, compliance solutions, and incident response to protect businesses from evolving cyber threats.

One Platform. One Promise. One Trust.

Whatever your business challenge, browse our most in-demand service categories to find top-rated companies and providers.

Connectingyouwiththeworld'stop-ratedfirms.