Call Center Concierge

Call Center Concierge, located in Miami, is a leading global outsourcing firm specializing in call center solutions. We are proud to showcase a carefully selected portfolio of 15 top-quality BPO providers from 14 countries, featuring over 45,000 agents who cater to more than 350 clients around the globe. Strategically positioned across North America, the Caribbean, Central and South America, South Africa, and key offshore locations in the Philippines and India, our portfolio is designed to meet all client needs. Our hourly rates for 2025 start at $30 for onshore services, $12 for nearshore, and $11 for offshore. Our BPO partners are meticulously chosen based on their expertise, technological capabilities, and cultural compatibility to ensure they address the varied needs of our clients. We provide our consulting services at no charge, creating a streamlined, all-in-one solution that saves time and resources, ultimately fostering stronger and more enduring partnerships.