Top Retail Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Retail industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

337 Companies

Top Retail Customer Support Outsourcing Companies

Prozeon
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Prozeon is a top-tier Business Process Outsourcing (BPO) provider. Many reputable companies rely on Prozeon to handle different facets of their customer operations. By leveraging Prozeon's industry expertise, high-quality processes, and international delivery choices, clients can significantly enhan
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Coimbatore, Tamil Nadu, In
Services Provided
50% Customer Support Outsourcing
29% Business Process Outsourcing
12% Sales Services
9% Marketing Services
AI Summary
“Prozeon is a leading BPO provider delivering expert customer operations solutions, enhancing clients' sales, marketing, and support through quality processes and global delivery options.”
Catalyst BPX
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Frustrated by the challenges posed by conventional BPOs, we established Catalyst BPX as your committed global operations team. We offer in-house quality without the associated in-house expenses. Our focus is on creating the most effective offshore teams, providing exceptional talent at a significant
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Taguig, Ph
Services Provided
50% Customer Support Outsourcing
37% Business Process Outsourcing
13% Accounting Services
AI Summary
“Catalyst BPX specializes in delivering efficient offshore finance, accounting, back-office, and customer service solutions, combining quality talent with cost-effective global operations.”
hammerjack
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Having more than a decade of expertise in creating remote teams and cutting-edge facilities worldwide, Hammerjack offers access to skilled, trained professionals and effective solutions that can enhance your business performance. You can either utilize existing solutions or establish a dedicated tea
Highlights
50-249
Employees
Sydney, New South Wales, Au
Services Provided
15% CRM Consulting and SI
35% Other IT Consulting and SI
50% Customer Support Outsourcing
AI Summary
“Hammerjack specializes in building remote teams and innovative facilities worldwide, providing skilled professionals and solutions that improve business performance, reduce costs, and simplify management.”
Telecom, Inc.
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Telecom, Inc. is a leading provider of outsourced contact center solutions located in the San Francisco Bay Area, operating since 1993 as a privately held company. We are a mid-sized boutique provider, delivering both the personalized service our partners require and the capacity to accommodate thei
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
50-249
Employees
Oakland, California, Us
Services Provided
50% Customer Support Outsourcing
30% Outbound Lead Generation
20% Appointment Setting Services
AI Summary
“Telecom, Inc. is a U.S.-based boutique provider of tailored contact center solutions, offering 24/7 multilingual customer service, sales, and support to diverse industries since 1993.”
Meridian Thinking
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Meridian Thinking is a consultancy specializing in brand strategy and customer experience, established by Philipp Mirow. We collaborate with companies in hospitality, luxury, automotive, consumer goods, and other sectors to reshape brand presence and enhance customer experiences. By integrating bran
Highlights
$25,000+
Min Project Size
2-9
Employees
Services Provided
50% Customer Support Outsourcing
36% Branding Services
14% Creative Services
AI Summary
“Meridian Thinking is a consultancy specializing in brand strategy, experience design, and commercial operations, helping diverse sectors enhance brand presence, customer experience, and achieve lasting growth.”
FTalent
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FTalent focuses on delivering affordable, high-quality customer service outsourcing solutions for businesses. We establish dedicated teams in Mexico by carefully selecting the top 1% of customer service professionals to manage your front-line support, back-office functions, technical assistance, and
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Miami, Florida, Us
Services Provided
50% Customer Support Outsourcing
17% Appointment Setting Services
17% Outbound Lead Generation
16% Lead Scoring & Qualification
AI Summary
“FTalent delivers tailored, affordable customer service outsourcing in Mexico, leveraging top-tier agents across industries to provide flexible, 24/7 support enhancing client satisfaction and growth.”
Worldwide Call Centers
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Worldwide Call Centers is a global consulting firm specializing in call center outsourcing. With a unique network of more than 100 call center agencies across over 25 countries, we provide complimentary consulting services to help clients assess their needs and partner with the most suitable agencie
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
2-9
Employees
Services Provided+1 Services
50% Customer Support Outsourcing
10% Customer Success Program Design
10% Help Center & Knowledge Base Development
10% Live Chat & Chatbot Implementation
AI Summary
“Worldwide Call Centers is a global consulting firm offering call center outsourcing solutions through its extensive network, serving diverse clients including Fortune 500 companies worldwide.”
Laser Focused Solutions
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Laser Focused Solutions is a top-tier IT company specializing in the design and development of intricate websites and applications. They create, customize, and implement modules and plugins for various e-commerce platforms, including Magento, Demandware, Hybris, Big Commerce, and Shopify. Staying cu
Highlights
$10,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
Services Provided+1 Services
5% Legacy System Modernization
18% Blockchain & Web3 Development
20% E-Commerce Development
7% Custom Web Application Development
AI Summary
“Laser Focused Solutions is a leading IT firm offering custom website, e-commerce, blockchain development, smart contracts, and round-the-clock support services across diverse platforms.”
Botomation
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Botomation involves utilizing AI and intelligent automation technologies to enable organizations to enhance customer service, delivering interactions that are either comparable to or better than human experiences. One such product, Tryvium, features Tryvium Desk, an enterprise-level engagement platf
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Chennai, Tamil Nadu, In
Services Provided
35% Conversational AI & Voice Assistant Development
5% BI & Big Data Consulting & SI
10% Unified Communications Consulting & SI
50% Customer Support Outsourcing
AI Summary
“Botomation leverages AI-powered automation and chatbots like Tryvium to enhance customer service, transform digital workplaces, and optimize internal processes within enterprises.”
Sentics Customer Care Ltd
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Sentics Customer Care offers customer service solutions tailored for Small and Medium Enterprises in the UK. Our services include virtual receptionist packages, virtual assistants, and outsourced call centre options. We are firm believers that businesses excel when they concentrate on their core com
Highlights
2-9
Employees
Penryn, England, Gb
Services Provided
50% Customer Support Outsourcing
32% Virtual Receptionist
18% Virtual Assistant Services
AI Summary
“Sentics Customer Care Ltd. provides UK SMEs with affordable, high-quality virtual receptionist, assistant, and outsourced call centre solutions, enabling focus on core business while upholding environmental responsibility.”

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