FTalent
For FTalent
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Overview
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50 - 249
Employees
2021
Year Founded
ABOUT FTALENT
Customer Support Outsourcing Solutions
FTalent focuses on delivering affordable, high-quality customer service outsourcing solutions for businesses. We establish dedicated teams in Mexico by carefully selecting the top 1% of customer service professionals to manage your front-line support, back-office functions, technical assistance, and additional services. Our pre-screened and certified agents are accessible around the clock, providing flexible options without any setup fees or long-term contracts. No matter if you're in e-commerce, healthcare, financial services, or telecommunications, FTalent customizes its offerings to suit your specific business requirements, ensuring outstanding results that improve customer satisfaction and foster growth.
Languages Spoken
English
HIGHLIGHTS
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50 - 249
Employees
2021
Year Founded
Services
Focus
Industries
Clients
Services Provided
50% Customer Support Outsourcing
17% Appointment Setting Services
17% Outbound Lead Generation
16% Lead Scoring & Qualification
About the Team
OUR STORY
We specialize in nearshore talent acquisition, forming dedicated customer service teams in Mexico to help businesses scale efficiently. By connecting companies with highly skilled bilingual professionals, we ensure these teams are seamlessly integrated into client operations. Our years of global recruitment experience bring deep industry insight and adherence to best practices. With a strong local presence, we navigate Mexico’s talent landscape and regulations to deliver customized staffing solutions aligned with each client’s goals. Trusted by growing brands, we emphasize excellence, integrity, innovation, and customer-centricity. Hiring in Mexico offers advantages such as a large bilingual workforce, cultural and time zone alignment with North America, and cost efficiency—making us a strategic partner for expanding customer support capabilities.
Projects & Clients
Project Size & Rate
Minimum Project Size
$1,000+
Average Hourly Rate
< $25/hr
Locations
Headquarters
1111 SW 1st Ave
Miami, Florida, United States 33130
Headquarters
1000 Sherbrooke St W H3A 3G4
Montreal, Quebec, Canada H3A 3G4
Headquarters
Miguel E. Schultz 126, San Rafael, Cuauhtémoc 06470
San Rafael, Mexico City, Mexico 06470