Top Retail Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Retail industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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Top Retail Customer Support Outsourcing Companies

  1. Helpt logo
    HelptProfile set up by Edverise AI
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    24/7 live IT support based in the US. Our on-demand expert technicians function as an extension of your team, ensuring that tickets are resolved promptly and users are satisfied, allowing your team to maintain their focus.


    Highlights

    $1,000+

    Min Project Size

    10-49

    Employees

    Irvine, California, Us

    Services Provided
    50% Customer Support Outsourcing
    50% IT Staff Augmentation
    AI Summary

    Helpt delivers 24/7 US-based IT support and AI-driven staff augmentation, seamlessly integrating expert technicians to enhance operations and ensure timely issue resolution for clients.

  2. Customer Umbrella logo
    Customer UmbrellaProfile set up by Edverise AI
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    Customer Umbrella is an international company that specializes in outsourcing customer service, particularly for the gaming sector. Originally established in Varna, Bulgaria, it now operates in over 20 countries, offering support in more than 60 languages to over 150 clients around the globe. Our co


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Varna, Varna, Bg

    Services Provided
    50% Customer Support Outsourcing
    50% Business Process Outsourcing
    AI Summary

    Customer Umbrella is a global outsourcing firm specializing in multilingual customer service, especially for gaming, serving over 150 clients in 20+ countries with cost-effective, high-quality support.

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    i-Call International is a prominent global virtual call center that provides reliable and cost-effective direct response vendor services in the translation and localization sector. We serve a diverse clientele, from start-ups to large multinational firms, and have optimized our processes to deliver


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Services Provided
    50% Customer Support Outsourcing
    50% Translation & Interpretation Services
    AI Summary

    i-Call International is a global virtual call center offering cost-effective translation, localization, medical, legal, and IT services with a focus on quality, professionalism, and client growth.

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    We are a support company that assists manufacturers and retailers in the retail sector. Our services include nationwide merchandising and auditing. Additionally, we run a 25-seat call center dedicated to retail and manage a 10,000 sq. ft. warehouse to facilitate e-commerce operations for our clients


    Highlights

    < $25/hr

    Avg Hourly Rate

    1000-9999

    Employees

    Rogers, Arkansas, Us

    Services Provided
    50% Customer Support Outsourcing
    31% Wholesale Services
    12% Audit Services
    7% Warehousing & Storage Services
    AI Summary

    Shelf Level Retail Solutions provides nationwide merchandising, auditing, retail call center services, and e-commerce warehouse management, supporting manufacturers and retailers across the retail sector.

  5. MCA Leads Media logo
    MCA Leads MediaProfile set up by Edverise AI
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    **About MCA Leads Media** Welcome to MCA Leads Media! We prioritize "Quality Over Quantity." Based in Dhaka, Bangladesh, MCA Leads Media is a premier provider of Merchant Cash Advance Leads and Business Funding Leads. Our expertise lies in Lead Generation, particularly for Merchant Cash Advance and


    Highlights

    $1,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    10-49

    Employees

    Services Provided
    50% Customer Support Outsourcing
    35% Outbound Lead Generation
    15% Appointment Setting Services
    AI Summary

    MCA Leads Media, based in Dhaka, specializes in high-quality lead generation and telemarketing services for merchant cash advance, business funding, credit repair, and debt consolidation sectors.

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    In summary, I run a company that assists individuals like you in hiring dedicated employees to work solely for your organization from our facility in South Africa—essentially a remote back office. With excellent English skills and the right oversight we provide, this presents a fantastic opportunity


    Highlights

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Jackson Township, New Jersey, Us

    Services Provided
    50% Customer Support Outsourcing
    29% Business Process Outsourcing
    12% Data Entry
    9% Medical Billing Services
    AI Summary

    MSA Outsourcing Solutions LLC provides customized, dedicated remote staff from South Africa for diverse business functions, enabling significant payroll cost savings with strong English skills and oversight.

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    We are a Customer Service Provider located in Vancouver, Canada, with operations in Manila, Philippines. Our focus is on providing high-quality customer service for our clients. With more than 30 years of experience in the call center industry, we understand the significance of delivering outstandin


    Highlights

    50-249

    Employees

    Surrey, British Columbia, Ca

    Services Provided
    50% Customer Support Outsourcing
    20% Outbound Lead Generation
    20% Appointment Setting Services
    10% Lead Scoring & Qualification
    AI Summary

    Koala Customer Care delivers comprehensive outsourced customer support, sales, and back office services from Canada and the Philippines, leveraging 30 years of expertise to enhance client operations and growth.

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    For a dependable, professional, and effective call center solution, choose Universal Dispatch Management. Our skilled representatives are available around the clock to address all your customer inquiries and concerns, offering outstanding phone, chat, email, and virtual reception services. Reach out


    Highlights

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Lahore, Pk Punjab, Pk

    Services Provided
    50% Customer Support Outsourcing
    50% Virtual Receptionist
    AI Summary

    Universal Dispatch Management offers professional call center, back office outsourcing, and direct marketing services with 24/7 customer support to enhance business communications in Pakistan.

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    GlobalServicesBPO is a worldwide provider of business process outsourcing (BPO) services, utilizing advanced technology and a solid infrastructure to efficiently oversee client projects. We offer client-focused BPO solutions tailored for businesses that desire enhanced flexibility, improved operatio


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Las Vegas, Nevada, Us

    Services Provided
    50% Customer Support Outsourcing
    50% Business Process Outsourcing
    AI Summary

    Global Services BPO offers scalable, technology-driven business process outsourcing with expertise in call centers, customer service, and back-office support, delivering efficient, cost-effective solutions primarily in the U.S.

  10. Sapience logo
    SapienceProfile set up by Edverise AI
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    Sapience is a premier provider of comprehensive, tailored market research, analysis, and consulting services for both consumer and business-to-business sectors throughout the Middle East. Our local and international clients, from both public and private sectors, depend on us to explore, investigate,


    Highlights

    10-49

    Employees

    Dubai, Dubayy, Ae

    Services Provided
    50% Customer Support Outsourcing
    50% Business Consulting Services
    AI Summary

    Sapience offers tailored market research and consulting across the Middle East, helping clients understand market dynamics and consumer behavior to optimize business strategies.

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