Top Retail Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Retail industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

337 Companies

Top Retail Customer Support Outsourcing Companies

Acquire Intelligence
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Acquire Intelligence, formerly known as Acquire BPO, is a company focused on business transformation and a prominent global provider of business process outsourcing (BPO) and AI consulting services. Their approach to transformation is centered around the Automate, Eliminate, Reallocate framework, wh
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Pasig, Ph
Services Provided
50% Customer Support Outsourcing
30% Sales Development Representative (SDR) Services
20% Outbound Lead Generation
AI Summary
“Acquire Intelligence is a global leader in business transformation, offering BPO and AI consulting services that enhance operations through automation, outsourcing, and intelligent customer experience solutions.”
Ultracomms
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As the pioneer of cloud contact center services in Europe and a provider of PCI DSS level 1 certified cloud and on-site solutions, Ultracomms has been offering inbound, outbound, and blended services for over ten years. Our collaborative approach to development and support allows us to create custom
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Portchester, England, Gb
Services Provided
50% Customer Support Outsourcing
26% Cloud Services
24% Telecommunication Services
AI Summary
“Ultracomms pioneers cloud contact center solutions in Europe, offering adaptable, PCI DSS level 1 certified services with omni-channel integration and customer-focused innovation for enhanced productivity.”
TRU29 Solutions Inc.
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At TRU, we guarantee you a reliable outsourcing partner that creates solutions tailored to your specific business requirements. Whether you require a call center, EOR, seat leasing, chat support, or other services, TRU is ready to support your growth. Which business processes can TRU assist you with
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Pasig, Ph
Services Provided
50% Customer Support Outsourcing
50% Business Process Outsourcing
AI Summary
“TRU29 Solutions Inc. offers tailored outsourcing services including call centers, employer of record, seat leasing, and chat support to enhance diverse business operations efficiently.”
MacColla Consulting
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I assist businesses in structuring their systems and teams to meet their core objectives. My approach includes: - **Aim:** Establishing clear and actionable goals and values - **Structure:** Developing efficient and effective systems for delivering products and services - **Communication:** Conv
Highlights
$1,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
Vancouver, British Columbia, Ca
Services Provided
35% Change Management Consulting
15% Go-to-Market Strategy
50% Customer Support Outsourcing
AI Summary
“MacColla Consulting helps businesses align objectives, optimize systems, and enhance communication to deliver seamless customer experiences and achieve core goals effectively.”
HiOperator
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HiOperator offers customer support as a service, helping you eliminate your ticket backlog and allowing your in-house team to focus on more complex tasks. We are a YCombinator S16 and 43North company, with locations in Dallas, TX, and Buffalo, NY. Our software automatically adjusts the number of age
Highlights
250-999
Employees
Dallas, Texas, Us
Services Provided
50% E-Commerce Development
50% Customer Support Outsourcing
AI Summary
“HiOperator provides scalable, automated customer support services that manage ticket backlogs and optimize workflows, enabling in-house teams to focus on complex tasks efficiently.”
Magellan Solutions Outsourcing Inc
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Magellan Solutions Outsourcing Inc. is a call center and BPO company certified with ISO-27001, offering an extensive array of top-notch inbound and outbound call center services, along with back-office and data processing solutions for both large corporations and small to medium-sized businesses glo
Highlights
$10,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Mandaluyong, Western Visayas, Ph
Services Provided
50% Customer Support Outsourcing
15% Sales Development Representative (SDR) Services
25% Appointment Setting Services
10% Outbound Lead Generation
AI Summary
“Magellan Solutions Outsourcing Inc., an ISO-27001 certified call center and BPO provider since 2005, delivers comprehensive inbound, outbound, telemarketing, data processing, and back-office services globally.”
SPLACE BPO
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Splace is a business process outsourcing firm made up of skilled, highly-rated, and dedicated Filipino professionals. Our goal is to connect global businesses with outstanding Filipino talent. We are compliant with the Health Insurance Portability and Accountability Act (HIPAA), affiliated with the
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Davao City, Davao, Ph
Services Provided
50% Customer Support Outsourcing
20% Outbound Lead Generation
15% Lead Scoring & Qualification
15% Appointment Setting Services
AI Summary
“SPLACE BPO is a Philippine-based outsourcing firm delivering skilled customer support, sales, and back-office solutions, connecting global businesses with reliable, HIPAA-compliant Filipino professionals.”
GoVivace Inc
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Govivace is a prominent provider of conversational AI and speech analytics solutions, focusing on developing intelligent omnichannel voicebots and chatbots for businesses of all sizes. Explore more about VIVI Voice and Chat at https://govivace.com/vivi/. As a top supplier of AI-driven speech analyti
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
McLean, Virginia, Us
Services Provided
50% AI Strategy & Roadmap Consulting
50% Customer Support Outsourcing
AI Summary
“GoVivace Inc. specializes in conversational AI, voicebots, and advanced speech analytics, providing adaptable solutions like voice biometrics, speech recognition, sentiment analysis, and customer interaction management for diverse industries.”
Smiles On Demand
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Our affordable, tailored, and adaptable outsourcing solutions efficiently enhance your business operations. With a dedicated customer service or back-office team backing you, you can concentrate on what truly matters – expanding your business. It's not merely about forming a team; it's about how eff
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Sibulan, Central Visayas, Ph
Services Provided
50% Customer Support Outsourcing
50% Content Moderation Services
AI Summary
“Smiles On Demand delivers tailored outsourcing solutions with expert customer service and reliable back-office support, enhancing business operations and enabling focused growth through proven experience.”
Humach
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Customer experience solutions focused on purpose that are relied upon by top global brands to make the process easier and more efficient for both your customers and your team. Provide the experiences your customers desire while achieving the results your business requires.
Highlights
250-999
Employees
Dubuque, Iowa, Us
Services Provided
50% Custom AI Chatbot Development
50% Customer Support Outsourcing
AI Summary
“Humach delivers customer experience solutions that enhance efficiency and satisfaction for businesses and customers alike, trusted by leading global brands to meet diverse operational needs.”

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