Top Retail Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Retail industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

How this list is built

We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

Top Retail Customer Support Outsourcing Companies

  1. rethinkCX logo
    rethinkCXProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    Drawing on decades of industry expertise, our team has extensively researched and evaluated potential Call Center Outsourcers/BPOs on your behalf. Allow us to streamline your decision-making and connect you with the perfect customer service solution that meets your specific requirements.


    Highlights

    2-9

    Employees

    Services Provided
    50% Customer Support Outsourcing
    50% Business Process Outsourcing
    AI Summary

    RethinkCX leverages extensive industry expertise to research and evaluate call center outsourcing options, facilitating tailored customer service solutions that align with client-specific needs.

  2. Skylink Dealtrade logo
    Skylink DealtradeProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    Skylink Dealtrade Pvt. Ltd. is a prominent software development firm based in Kolkata, India. For the last 20 years, they have been offering offshore software development services and solutions, including software outsourcing from India, web development in Kolkata, product development, offshore appl


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Kolkata, West Bengal, In

    Services Provided
    50% Customer Support Outsourcing
    50% Outbound Lead Generation
    AI Summary

    Skylink Dealtrade Pvt. Ltd., based in Kolkata, India, offers comprehensive offshore software development services, including web and product development, with two decades of expertise.

  3. Miratel logo
    MiratelProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    Miratel, located in Toronto, operates a contact center and mail house that offers 24/7 inbound and outbound services, focusing on fundraising for nonprofit organizations. Their specialties include telephone fundraising, lottery fundraising, online fundraising, donation caging, and various donor rela


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Vaughan, Ontario, Ca

    Services Provided
    50% Customer Support Outsourcing
    30% Outbound Lead Generation
    20% Appointment Setting Services
    AI Summary

    Miratel is a Toronto-based contact center specializing in 24/7 fundraising services for nonprofits, offering telephone, online, and donation management with a focus on quality and integrity.

  4. Is this your business? Become an Edverise partner & Claim Now

    Acquire Intelligence, formerly known as Acquire BPO, is a company focused on business transformation and a prominent global provider of business process outsourcing (BPO) and AI consulting services. Their approach to transformation is centered around the Automate, Eliminate, Reallocate framework, wh


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    1000-9999

    Employees

    Pasig, Ph

    Services Provided
    50% Customer Support Outsourcing
    30% Sales Development Representative (SDR) Services
    20% Outbound Lead Generation
    AI Summary

    Acquire Intelligence is a global leader in business transformation, offering BPO and AI consulting services that enhance operations through automation, outsourcing, and intelligent customer experience solutions.

  5. Ultracomms logo
    UltracommsProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    As the pioneer of cloud contact center services in Europe and a provider of PCI DSS level 1 certified cloud and on-site solutions, Ultracomms has been offering inbound, outbound, and blended services for over ten years. Our collaborative approach to development and support allows us to create custom


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Portchester, England, Gb

    Services Provided
    50% Customer Support Outsourcing
    26% Cloud Services
    24% Telecommunication Services
    AI Summary

    Ultracomms pioneers cloud contact center solutions in Europe, offering adaptable, PCI DSS level 1 certified services with omni-channel integration and customer-focused innovation for enhanced productivity.

  6. Is this your business? Become an Edverise partner & Claim Now

    At TRU, we guarantee you a reliable outsourcing partner that creates solutions tailored to your specific business requirements. Whether you require a call center, EOR, seat leasing, chat support, or other services, TRU is ready to support your growth. Which business processes can TRU assist you with


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Pasig, Ph

    Services Provided
    50% Customer Support Outsourcing
    50% Business Process Outsourcing
    AI Summary

    TRU29 Solutions Inc. offers tailored outsourcing services including call centers, employer of record, seat leasing, and chat support to enhance diverse business operations efficiently.

  7. Is this your business? Become an Edverise partner & Claim Now

    I assist businesses in structuring their systems and teams to meet their core objectives. My approach includes: - **Aim:** Establishing clear and actionable goals and values - **Structure:** Developing efficient and effective systems for delivering products and services - **Communication:** Conv


    Highlights

    $1,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    Vancouver, British Columbia, Ca

    Services Provided
    35% Change Management Consulting
    15% Go-to-Market Strategy
    50% Customer Support Outsourcing
    AI Summary

    MacColla Consulting helps businesses align objectives, optimize systems, and enhance communication to deliver seamless customer experiences and achieve core goals effectively.

  8. HiOperator logo
    HiOperatorProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    HiOperator offers customer support as a service, helping you eliminate your ticket backlog and allowing your in-house team to focus on more complex tasks. We are a YCombinator S16 and 43North company, with locations in Dallas, TX, and Buffalo, NY. Our software automatically adjusts the number of age


    Highlights

    250-999

    Employees

    Dallas, Texas, Us

    Services Provided
    50% E-Commerce Development
    50% Customer Support Outsourcing
    AI Summary

    HiOperator provides scalable, automated customer support services that manage ticket backlogs and optimize workflows, enabling in-house teams to focus on complex tasks efficiently.

  9. Is this your business? Become an Edverise partner & Claim Now

    Magellan Solutions Outsourcing Inc. is a call center and BPO company certified with ISO-27001, offering an extensive array of top-notch inbound and outbound call center services, along with back-office and data processing solutions for both large corporations and small to medium-sized businesses glo


    Highlights

    $10,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Mandaluyong, Western Visayas, Ph

    Services Provided
    50% Customer Support Outsourcing
    15% Sales Development Representative (SDR) Services
    25% Appointment Setting Services
    10% Outbound Lead Generation
    AI Summary

    Magellan Solutions Outsourcing Inc., an ISO-27001 certified call center and BPO provider since 2005, delivers comprehensive inbound, outbound, telemarketing, data processing, and back-office services globally.

  10. SPLACE BPO logo
    SPLACE BPOProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    Splace is a business process outsourcing firm made up of skilled, highly-rated, and dedicated Filipino professionals. Our goal is to connect global businesses with outstanding Filipino talent. We are compliant with the Health Insurance Portability and Accountability Act (HIPAA), affiliated with the


    Highlights

    $5,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Davao City, Davao, Ph

    Services Provided
    50% Customer Support Outsourcing
    20% Outbound Lead Generation
    15% Lead Scoring & Qualification
    15% Appointment Setting Services
    AI Summary

    SPLACE BPO is a Philippine-based outsourcing firm delivering skilled customer support, sales, and back-office solutions, connecting global businesses with reliable, HIPAA-compliant Filipino professionals.

One Platform. One Promise. One Trust.

Whatever your business challenge, browse our most in-demand service categories to find top-rated companies and providers.

Connectingyouwiththeworld'stop-ratedfirms.