Intercom Nigeria
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Overview
$100,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50 - 249
Employees
2010
Year Founded
ABOUT INTERCOM NIGERIA
Call Center, BPO, ICT & Network security
Intercom Nigeria boasts a skilled team proficient in various aspects of unified communications, including Telepresence, SIP Trunking, DID, VoIP, IP PBX, call center solutions, and technical consulting and design. Our company also offers BPO services like telemarketing, payment processing, market research, customer support, and technical support, among others. Located in Lagos, Nigeria, we ensure our BPO services are delivered by exceptionally trained agents who represent your company as though they are your own full-time employees. Our agents undergo rigorous screening for typing speed, spelling, grammar, comprehension, and communication skills. While all agents are based at our call center, they can work remotely in cases of pandemics or natural disasters. Since 2010, we have been providing technology solutions in Nigeria and have served clients in several countries, including the United States, UAE, Kenya, Mozambique, DR Congo, Congo Brazzaville, Benin Republic, Sierra Leone, and Chad. Our call center staff includes individuals with clear English accents, while others have equally strong communication skills.
Languages Spoken
English
HIGHLIGHTS
$100,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50 - 249
Employees
2010
Year Founded
Services
Focus
Industries
Clients
Services Provided
28% Customer Support Outsourcing
5% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
33% Customer Experience (CX) Strategy
30% Unified Communications Consulting & SI
4% IT Staff Augmentation
About the Team
OUR STORY
Intercom Nigeria is a registered IT and Telecommunication firm dedicated to delivering comprehensive information and communication technology services that foster business growth. Leveraging extensive engineering and technological expertise, the company has consistently developed innovative solutions tailored to complex and demanding business challenges. Since its establishment, Intercom Nigeria has adhered to effective strategies that unlock tangible benefits for its clients. The company prides itself on offering reliable, cost-effective solutions coupled with dependable support services, ensuring customer satisfaction and peace of mind. Its proficiency spans the deployment of data, voice, video, and security solutions through advanced technologies, establishing Intercom Nigeria as a prominent contributor in microwave, fiber optics, and satellite business solutions.
Projects & Clients
Project Size & Rate
Minimum Project Size
$100,000+
Average Hourly Rate
< $25/hr
