Top Customer Support Outsourcing Companies

Customer support outsourcing hands the answering of customer questions, by phone, chat, email, messaging and in-app, to an external team that works inside your helpdesk under your brand. Providers recruit and train agents on your product, cover the hours and languages your customers need, and report against targets for response time, resolution and satisfaction. Companies outsource when ticket volume outgrows the in-house team, when they need nights, weekends or new languages, or when technical tiers need a second line.

Compare the providers here on agents' experience with products like yours, whether the team is dedicated or shared across clients, how quality is scored, and how they protect customer data.

How this list is built

We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

2,347 Companies

List of the Best Customer Support Outsourcing Agencies

FingerLinks Infotech LLC
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
Fingerlinks Infotech LLC is dedicated to offering innovative technology solutions that revolutionize business operations. Our mission is to assist clients in reaching their objectives through tailored services including transcription, translation, captioning, subtitling, BPO, voiceover, and dubbing.
Highlights
$10,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
Wilmington, Delaware, Us
Services Provided
25% Content Moderation Services
25% Data Annotation Services
50% Customer Support Outsourcing
AI Summary
“FingerLinks Infotech LLC offers tailored technology solutions including transcription, translation, BPO, and voice services, empowering businesses to enhance productivity and succeed in digital transformation.”
Helpt
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
24/7 live IT support based in the US. Our on-demand expert technicians function as an extension of your team, ensuring that tickets are resolved promptly and users are satisfied, allowing your team to maintain their focus.
Highlights
$1,000+
Min Project Size
10-49
Employees
Irvine, California, Us
Services Provided
50% Customer Support Outsourcing
50% IT Staff Augmentation
AI Summary
“Helpt delivers 24/7 US-based IT support and AI-driven staff augmentation, seamlessly integrating expert technicians to enhance operations and ensure timely issue resolution for clients.”
Customer Umbrella
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
Customer Umbrella is an international company that specializes in outsourcing customer service, particularly for the gaming sector. Originally established in Varna, Bulgaria, it now operates in over 20 countries, offering support in more than 60 languages to over 150 clients around the globe. Our co
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Varna, Varna, Bg
Services Provided
50% Customer Support Outsourcing
50% Business Process Outsourcing
AI Summary
“Customer Umbrella is a global outsourcing firm specializing in multilingual customer service, especially for gaming, serving over 150 clients in 20+ countries with cost-effective, high-quality support.”
R
RED ROCK CAR & LIMO INC
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
At RedRock, we offer high-quality customer support services for limousine companies, restaurants, and various other sectors throughout the United States. We take care of crucial functions like call handling and marketing campaign management, which are vital for your business's success. Our committed
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
North New Hyde Park, New York, Us
Services Provided
60% Customer Support Outsourcing
20% Live Chat & Chatbot Implementation
20% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“RedRock provides comprehensive customer support services, including call handling and marketing management, helping limousine companies, restaurants, and other sectors across the U.S. enhance customer service and grow their businesses.”
1840 & Company
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
1840 & Company is a worldwide provider of outsourcing and remote staffing based in Overland Park, Kansas, USA. They specialize in business process outsourcing (BPO), recruitment process outsourcing (RPO), and staff augmentation services, assisting businesses in scaling by sourcing qualified talent f
Highlights
$10,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Overland Park, Kansas, Us
Services Provided
50% Customer Support Outsourcing
25% Appointment Setting Services
20% Outbound Lead Generation
5% Lead Scoring & Qualification
AI Summary
“1840 & Company offers global outsourcing and remote staffing solutions, specializing in BPO, RPO, and staff augmentation to efficiently scale businesses with qualified talent worldwide.”
The Agentsy BPO
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
A top-tier BPO contact center specializing in outsourcing and offshoring services for businesses in the UK, USA, Europe, and Australia. Our offerings include Customer Support, Debt Collection, Tech Support, Sales, Lead Generation, Accounting, and more. We provide services in English, French, Portugu
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Cape Town, Western Cape, Za
Services Provided
50% Customer Support Outsourcing
25% Outbound Lead Generation
15% Appointment Setting Services
10% Lead Scoring & Qualification
AI Summary
“The Agentsy BPO is a global outsourcing firm offering multilingual customer support, sales, lead generation, and back-office services to enhance efficiency for diverse industries.”
QDegrees Services
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
At QDegrees Services, we are a consultancy firm focused on business solutions and product innovation. Our aim is to help clients boost customer satisfaction and loyalty by enhancing the customer experience. Our mission is to simplify and improve customer experience through innovative CX models that
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Jaipur, Rajasthan, In
Services Provided
15% Change Management Consulting
25% Operational Process Consulting
10% Market Research & Competitive Intelligence
50% Customer Support Outsourcing
AI Summary
“QDegrees Services offers comprehensive consulting, innovative SaaS products, and customer support outsourcing, enhancing customer experience and operational efficiency across industries to drive client satisfaction and loyalty.”
Neo Caller Biz Private Limited
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
Introducing NeoCaller Biz, your reliable BPO service partner. With our knowledge and commitment, we provide complete BPO solutions designed to suit your business requirements. Our skilled team specializes in outstanding customer service, data entry, outbound sales, and additional services. At NeoCal
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Services Provided
60% Customer Support Outsourcing
25% Customer Success Program Design
15% Help Center & Knowledge Base Development
AI Summary
“NeoCaller Biz offers comprehensive, technology-driven BPO solutions including customer service, data entry, and outbound sales, focusing on quality, efficiency, and client satisfaction to support business growth.”
The Call Answering Company
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
At The Call Answering, we stand out from the usual call centers. We collaborate with businesses of all sizes, customizing our services to meet your specific needs and facilitate your growth. By investing time to understand your business, we become an integral part of your team. With our 24/7 service
Highlights
2-9
Employees
Kingston upon Hull, England, Gb
Services Provided
50% Customer Support Outsourcing
50% Emergency Services
AI Summary
“The Call Answering Company offers customized 24/7 call answering services, partnering with businesses to enhance customer communication and ensure no call goes unanswered.”
OSI (Outsourcing Services International)
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
OSI offers premium outsourcing solutions. We are a Business Process Outsourcing (BPO) and Customer Contact Solutions provider based in Central America. Our primary objective is to ensure the success of your business in the most effective way possible. We achieve this by creating a tailored environme
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Nuevo Cuscatlan, Sv
Services Provided
50% Customer Support Outsourcing
50% Business Process Outsourcing
AI Summary
“OSI delivers tailored BPO and customer contact solutions from Central America, providing skilled, culturally aligned staff to support diverse industries across the USA, Canada, and Europe.”

...

...

...

Latest insights & expert perspectives

Explore data-backed surveys with inputs from top industry experts.

Stated minimum project sizes among the firms listed under software development services on Edverise, with the $50,000 band shaded

Vendor Selection

Questions to Ask a Software Development Agency: Six With Proof

A vetting script for second-round agency calls: six questions, the document each answer has to produce, and what a directory listing or a badge really proves.

Nihar Ranjan Rout

10/31/2026

Three software development quotes of $38,000, $94,000 and $210,000 converted to effective hourly rates of $79, $73 and $87.50

Vendor Selection

How to Compare Software Development Quotes Priced 5x Apart

Three bids for the same build are rarely comparable as written. A normalization checklist, a weighted grid adapted from FAR Part 15.3, and the hourly arithmetic.

Akash Mohapatra

10/31/2026

Chart of minimum project size stated by firms listed under AI agent development on Edverise, with the $50,000 band highlighted

Vendor Selection

AI Agent Development Cost: Build, Tokens, Reliability

An AI agent has three costs. Compute the monthly token bill from published list prices, then set the build quote against what listed firms actually charge.

Santanu Prasad Sahoo

10/31/2026

Check All Our Blogs

One Platform. One Promise. One Trust.

Edverise is building the trusted way to find tech vendors. List your company early, or talk to us about backing the platform.

Top Customer Support Outsourcing Companies

List of the Best Customer Support Outsourcing Agencies

R

Where buyers look next

Latest insights & expert perspectives

Questions to Ask a Software Development Agency: Six With Proof

How to Compare Software Development Quotes Priced 5x Apart

AI Agent Development Cost: Build, Tokens, Reliability

One Platform. One Promise. One Trust.