At QDegrees Services, we are a consultancy firm focused on business solutions and product innovation. Our aim is to help clients boost customer satisfaction and loyalty by enhancing the customer experience. Our mission is to simplify and improve customer experience through innovative CX models that harness the power of digital technology and human intelligence. We offer expertise in: - Empowering businesses to improve customer lifecycle - Customer Journey Mapping, Voice of Customer analysis, and Research - Creating cutting-edge AI-driven IT products - Enterprise-level application development and consultancy Our range of proprietary SaaS products includes: 1. SurveyCXM: NPS Survey Software 2. DoYourSurvey: DIY Research Tool 3. QAViews: Interaction Audit Tool 4. SamparQ: Employee Engagement Platform 5. glueple: Human Resource Management System 6. ChecklisTree: Online checklist creation and management tool 7. LeadOYE: Lead Management Tool 8. shopperXM Our consulting services comprise: 1. Mystery Shopping and Compliance Audits 2. Interaction Audits (calls, email, social media, chats) 3. Process documentation and re-engineering 4. ISO Consulting 5. Competition Benchmarking 6. Market Research 7. Contact Center Operations 8. Fleet Management and Field Services With over 60 satisfied clients, more than 160 ongoing projects, 8 SaaS products, and a continuously expanding team of experts, QDegrees Services is on track to become a global leader in customer experience strategy and implementation. Ultimately, our goal is “Creating Happy Customers…”