Helpt
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Overview
$1,000+
Min Project Size
10 - 49
Employees
2022
Year Founded
ABOUT HELPT
Human IT Support for Growing Teams
24/7 live IT support based in the US. Our on-demand expert technicians function as an extension of your team, ensuring that tickets are resolved promptly and users are satisfied, allowing your team to maintain their focus.
Languages Spoken
English
HIGHLIGHTS
$1,000+
Min Project Size
10 - 49
Employees
2022
Year Founded
Services
Focus
Industries
Clients
Services Provided
50% Customer Support Outsourcing
50% IT Staff Augmentation
About the Team
OUR STORY
Our Journey David and Matt established Helpt after encountering a shared difficulty: providing dependable 24/7 technical support without incurring the costs of a large in-house team. In their prior positions in hardware manufacturing, outages were infrequent but critical when they did occur. They found traditional outsourcing to be impersonal and detached from their brand identity. This led them to create Helpt—a human-operated help desk that functions as a seamless extension of a company’s team, offering expert and responsive support at all hours.
TEAM PHOTOS
Projects & Clients
Project Size & Rate
Minimum Project Size
$1,000+
Locations
Headquarters
1682 Langley Avenue
Irvine, California, United States 92614