The Call Answering Company

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Overview

2 - 9

Employees

2019

Year Founded

ABOUT THE CALL ANSWERING COMPANY

24/7 Call Answering for small Businesses

At The Call Answering, we stand out from the usual call centers. We collaborate with businesses of all sizes, customizing our services to meet your specific needs and facilitate your growth. By investing time to understand your business, we become an integral part of your team. With our 24/7 service available throughout the year, you can rest assured that our team is always ready to assist you and your customers, ensuring you never miss an important call again. Our specialists in customer communication are here to provide support with a friendly and professional demeanor, no matter what the inquiry is.

Languages Spoken

English

HIGHLIGHTS

2 - 9

Employees

2019

Year Founded

Services

Focus

Industries

Clients

Services Provided

50% Customer Support Outsourcing

50% Emergency Services

About the Team

OUR STORY

Founded in 2019 by Sam, Emilie, and Andy after Sam's own struggles finding reliable call answering support, The Call Answering Company is dedicated to assisting businesses with personalized customer service solutions. Rooted in family values, the company offers comprehensive services including call handling, order processing, appointment scheduling, lead capture, CRM integration, live chat management, disaster recovery, and database cleansing. Operating 24/7 from Hull, East Yorkshire, they serve small and medium enterprises across diverse sectors like facilities management, hospitality, IT, and finance. Their bespoke approach ensures clients receive tailored service with professionalism and care, reflected in a loyal client base and a proud record of zero client loss due to dissatisfaction. The company's leadership prioritizes quality and trust to make a