Top Telecommunications Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Telecommunications industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

423 Companies

Top Telecommunications Customer Support Outsourcing Companies

MattsenKumar LLC
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MattsenKumar is a rapidly expanding business process outsourcing and customer experience management firm with operations in the US and India. Established by industry experts Mike Mattsen and Aarati Kumar, the company is based in Oregon, USA, and has delivery centers in Gurugram and Jaipur, India. La
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Gurugram, Haryana, In
Services Provided
33% Customer Support Outsourcing
33% Cybersecurity Assessments & Hardening
28% Business Process Outsourcing
6% Fulfillment Services
AI Summary
“MattsenKumar LLC is a US-India based BPO firm specializing in customer experience management, contact center, back-office, and analytics services, with a strong commitment to quality and data security.”
Helport AI
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Helport AI is an international technology firm specializing in AI, dedicated to revolutionizing the way companies manage their sales, operations, and customer service teams. We merge advanced AI automation with top-tier BPO services to enable businesses to expand more rapidly, cut operational expens
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Services Provided+1 Services
33% AI Agent & Multi-Agent System Development
17% Outbound Lead Generation
12% Appointment Setting Services
5% Lead Scoring & Qualification
AI Summary
“Helport AI integrates advanced AI automation with BPO services to optimize sales, operations, and customer service, enhancing lead conversion and operational efficiency across multiple sectors.”
FlairsTech
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At FlairsTech, we think technology should conform to your needs, rather than forcing you to change. Our journey started with a straightforward concept: merge advanced intelligence with a focus on human talent. This led us to reshape the concept of a managed services provider. We crafted our services
Highlights
$50,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Montreal, Quebec, Ca
Services Provided+2 Services
30% Customer Support Outsourcing
20% Managed IT Services
15% Other IT Consulting and SI
15% Software Development Services
AI Summary
“FlairsTech delivers adaptable managed IT services blending advanced intelligence with human expertise, seamlessly integrating into client environments and evolving with their needs for optimal partnership.”
Evident Enterprises
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We offer both voice and non-voice customer support services to businesses around the world. Our services encompass inbound and outbound calls, chat, email, and back office assistance. We have expertise in SaaS, e-commerce, and service-oriented industries. Our team is available 24/7, including covera
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
2-9
Employees
Services Provided+1 Services
10% SMS Marketing
17% Ecommerce Marketing
7% Email Marketing & Automation
33% Outbound Lead Generation
AI Summary
“Evident Enterprises provides 24/7 global voice and non-voice customer support, enhancing satisfaction and efficiency across SaaS, e-commerce, and service sectors with cost-effective solutions.”
Lehman Consulting and Recruiting
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LCR is a nationwide recruiting agency that is minority-owned and focuses on placing professionals in the fields of hospitality, technology, customer service, and healthcare. Founded by Kimberley Lehman, the company boasts over 20 years of experience and has navigated through various economic challen
Highlights
2-9
Employees
Little Elm, Texas, Us
Services Provided
34% Customer Support Outsourcing
33% IT Staff Augmentation
33% Operational Process Consulting
AI Summary
“Lehman Consulting and Recruiting is a minority-owned nationwide agency with 20+ years’ experience, specializing in hospitality, technology, customer service, and healthcare staffing, committed to adaptable, accountable recruitment.”
Remoteli
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At Remoteli, we link businesses with on-demand talent from Africa, providing affordable and high-quality outsourcing solutions that allow companies to scale effectively. Whether you require virtual assistants, customer support, sales teams, developers, or analysts, our adaptable approach ensures you
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Accra, Greater Accra, Gh
Services Provided+1 Services
38% Customer Support Outsourcing
12% Live Chat & Chatbot Implementation
20% Outbound Lead Generation
20% Appointment Setting Services
AI Summary
“Remoteli connects businesses with skilled African professionals for on-demand outsourcing across diverse roles, offering scalable, cost-effective solutions that integrate seamlessly into company workflows.”
The Pedowitz Group
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As a top expert in Revenue Operations, Marketing Technology, Demand Generation, and Digital Transformation, The Pedowitz Group (TPG) assists companies in evolving their revenue mechanisms into effective Revenue Operating Systems. We guide sales and marketing leaders in updating their customer experi
Highlights
$5,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
50-249
Employees
Milton, Georgia, Us
Services Provided+3 Services
14% Digital Strategy
10% Email Marketing & Automation
5% Pay Per Click
5% Search Engine Optimization (SEO)
AI Summary
“The Pedowitz Group specializes in Revenue Operations, Marketing Technology, and Digital Transformation, helping businesses optimize processes, enhance customer experience, and drive significant revenue growth.”
Global Bilgi
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Global Bilgi is a multilingual, multichannel outsourcing contact center that offers its own IT solutions, aimed at providing an outstanding customer experience. With offices in Ukraine and Turkey, we boast a dedicated team of over 17,000 employees. Our operations in Ukraine began in October 2008, an
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Kyiv, Ua
Services Provided
33% Other IT Consulting and SI
33% Customer Support Outsourcing
24% Business Process Outsourcing
10% Telemarketing & Telesales
AI Summary
“Global Bilgi is a leading multilingual, multichannel contact center with 17,000+ staff across Ukraine and Turkey, delivering diverse customer support and innovative IT solutions like the Sirius platform.”
PRG
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Project Resources Group (PRG), a top provider of business outsourcing and consulting services, delivers solutions in the cable, telephony, construction, and utility sectors. PRG focuses on back office processing, technical support, network infrastructure, application development, project and program
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Greenwood Village, Colorado, Us
Services Provided+1 Services
30% Customer Support Outsourcing
13% Escalation Management Process Design
7% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
28% Appointment Setting Services
AI Summary
“PRG provides comprehensive outsourcing and consulting services across cable, telephony, construction, and utilities, specializing in technical support, project management, network infrastructure, and back-office processing.”
Techmarket
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Techmarket Investment Partners Limited is an IT infrastructure firm established in Nigeria that supports ambitious businesses in developing smarter, quicker, and more secure digital solutions. Since 2018, we have expanded our offerings beyond websites and VoIP to provide enterprise-level solutions,
Highlights
$5,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
Lagos, Lagos, Ng
Services Provided+6 Services
7% Generative AI
8% Custom AI Chatbot Development
7% Conversational AI & Voice Assistant Development
3% AI Agent & Multi-Agent System Development
AI Summary
“Techmarket Investment Partners Limited is a Nigerian IT infrastructure firm delivering advanced digital solutions, including cloud, cybersecurity, AI, and digital transformation across various industries in West Africa.”

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