Top Telecommunications Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Telecommunications industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

423 Companies

Top Telecommunications Customer Support Outsourcing Companies

Front Desk Helpers
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Front Desk Helpers is a Woman-Owned Small Business (WOSB) outsourcing firm established in 2015, based in New Jersey, USA. We experience annual employee growth, having surpassed 70 remote professionals by 2020. Our offerings include Remote Employee Outsourcing and Software Development across various
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Old Bridge, New Jersey, Us
Services Provided+3 Services
7% Mobile App Development (iOS & Android)
4% E-Commerce Development
23% Custom Web Application Development
33% Customer Support Outsourcing
AI Summary
“Front Desk Helpers, a Woman-Owned Small Business since 2015, specializes in remote employee outsourcing and software development, delivering swift telecommunications support and virtual workstations across industries.”
BizSprints
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Many businesses have difficulty managing the various details within their departments, databases, and dashboards. BizSprints provides consulting and professional services to help integrate all these components within your operational software, enabling your teams to gain clarity and increase product
Highlights
$5,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
Knoxville, Tennessee, Us
Services Provided
24% CRM Consulting and SI
10% Unified Communications Consulting & SI
33% Operational Process Consulting
33% Customer Support Outsourcing
AI Summary
“BizSprints offers consulting and professional services to integrate departmental systems and databases, enhancing operational clarity and boosting team productivity across businesses.”
icuc.social
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ICUC is a company that offers social media management services, including content moderation, community management, and social listening. With a team of more than 400 multilingual experts, ICUC delivers social customer care solutions to numerous leading global clients around the clock throughout the
Highlights
$10,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
250-999
Employees
Montreal, Quebec, Ca
Services Provided+1 Services
7% Digital Strategy
20% Social Media Marketing
7% Content Marketing Strategy
33% Content Moderation Services
AI Summary
“ICUC provides 24/7 multilingual social media management, including content moderation, community management, and social listening, delivering customer care solutions for global brands and agencies.”
Mastek Technologies
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Mastek Technologies is a completely remote tech firm based in Islamabad, Pakistan, providing services to companies in the US, UK, and Australia. We focus on IT support, customer support, account management, and ensuring customer success, enabling businesses to grow without added operational strain.
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
2-9
Employees
Islamabad, Pk
Services Provided+1 Services
20% Custom Web Application Development
18% API Development & Integration
13% Mobile App Development (iOS & Android)
32% Customer Support Outsourcing
AI Summary
“Mastek Technologies is a remote Pakistan-based IT company offering 24/7 customer support, IT services, and account management to clients in the US, UK, and Australia, enhancing business growth.”
VSynergize
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Vsynergize stands out as a multifaceted service provider focused on Omnichannel AI Contact Center solutions and BPO services. Their extensive Business Process Management (BPM) services enhance workflows through thorough analysis and automation. As a top-tier Business Process Outsourcing firm, Vsyner
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Services Provided+1 Services
23% Robotic Process Automation (RPA)
28% Generative AI
30% Customer Support Outsourcing
7% Help Center & Knowledge Base Development
AI Summary
“VSynergize offers comprehensive omnichannel AI contact center and BPM services, including finance, IT outsourcing, analytics, and customer support, enhancing business operations and customer experience.”
Lowkia
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Lokia is a dynamic business process outsourcing (BPO) provider that offers customized solutions aimed at improving operational efficiency and fostering growth across various industries. With expertise in areas such as Healthcare, Fintech, Ecommerce, Finance, Information Technology, Telecommunication
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Springfield, Virginia, Us
Services Provided+1 Services
27% Customer Support Outsourcing
7% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
33% Content Moderation Services
20% Search Engine Optimization (SEO)
AI Summary
“Lokia is a versatile BPO provider offering tailored outsourcing services across multiple industries, enhancing operational efficiency, customer engagement, and business growth through advanced technology and expert teams.”
Call Savvys
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We assist you in assembling a team of skilled cold callers. Our agents are highly proficient in English (native-level with no accents) and are chosen through a rigorous screening and interview process. We focus on cold calling to generate motivated seller leads, set appointments, and enhance your sa
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Services Provided
33% Customer Support Outsourcing
20% Outbound Lead Generation
14% Appointment Setting Services
33% Mobile & App Marketing
AI Summary
“Call Savvys specializes in providing expertly screened, native-level English cold callers to generate leads, set appointments, and support customized sales growth strategies aligned with client objectives.”
Synebo
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Synebo is a consulting and development firm specializing in Salesforce, providing high-quality, business-oriented solutions from start to finish. As a Salesforce Crest Consulting Partner, ISV Partner, and PDO, we have earned the trust of global companies seeking effective Salesforce implementations.
Highlights
$1,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
50-249
Employees
Wroclaw, Pl
Services Provided+2 Services
23% CRM Consulting and SI
7% Cloud Consulting & SI
4% Other IT Consulting and SI
23% Custom Web Application Development
AI Summary
“Synebo is a Salesforce-focused consulting and development firm offering strategic consulting, app development, and support with over a decade of experience serving global brands like IBM and PandaDoc.”
ePlanet communication Pvt. Ltd.
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Business process outsourcing has become a key global strategy for fostering business growth, and ePlanet’s extensive experience in the outsourcing sector provides it with the agility to adapt to different delivery and operational models tailored to our clients' needs. Operating a successful business
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Karachi, Sindh, Pk
Services Provided+1 Services
28% Customer Support Outsourcing
5% Live Chat & Chatbot Implementation
20% Email Marketing & Automation
14% Social Media Marketing
AI Summary
“ePlanet communication Pvt. Ltd. specializes in business process outsourcing, offering adaptable services in customer support, sales, technical assistance, data management, and fulfillment to enhance client operations.”
DID Global
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DID Global serves as a telecommunications partner for your business, offering VOIP and various other communication and data services across a range of technologies. Advantages of partnering with us include: 1. **Global Reach**: We operate in over 150 countries. 2. **Cost Efficiency**: You can sig
Highlights
< $25/hr
Avg Hourly Rate
10-49
Employees
Services Provided+4 Services
18% SMS Marketing
7% Other Digital Marketing
15% Customer Support Outsourcing
10% Live Chat & Chatbot Implementation
AI Summary
“DID Global delivers global VoIP communication, customer support outsourcing, IT consulting, digital marketing, and AI-driven automation services, ensuring cost-effective, high-quality solutions and dedicated client support.”

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