Top Telecommunications Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Telecommunications industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

421 Companies

Top Telecommunications Customer Support Outsourcing Companies

Global BilgiProfile set up by Edverise AI
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Global Bilgi is a multilingual, multichannel outsourcing contact center that offers its own IT solutions, aimed at providing an outstanding customer experience. With offices in Ukraine and Turkey, we boast a dedicated team of over 17,000 employees. Our operations in Ukraine began in October 2008, an
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Kyiv, Ua
Services Provided
33% Other IT Consulting and SI
33% Customer Support Outsourcing
24% Business Process Outsourcing
10% Telemarketing & Telesales
AI Summary
“Global Bilgi is a leading multilingual, multichannel contact center with 17,000+ staff across Ukraine and Turkey, delivering diverse customer support and innovative IT solutions like the Sirius platform.”
PRGProfile set up by Edverise AI
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Project Resources Group (PRG), a top provider of business outsourcing and consulting services, delivers solutions in the cable, telephony, construction, and utility sectors. PRG focuses on back office processing, technical support, network infrastructure, application development, project and program
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Greenwood Village, Colorado, Us
Services Provided+1 Services
30% Customer Support Outsourcing
13% Escalation Management Process Design
7% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
28% Appointment Setting Services
AI Summary
“PRG provides comprehensive outsourcing and consulting services across cable, telephony, construction, and utilities, specializing in technical support, project management, network infrastructure, and back-office processing.”
TechmarketProfile set up by Edverise AI
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Techmarket Investment Partners Limited is an IT infrastructure firm established in Nigeria that supports ambitious businesses in developing smarter, quicker, and more secure digital solutions. Since 2018, we have expanded our offerings beyond websites and VoIP to provide enterprise-level solutions,
Highlights
$5,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
Lagos, Lagos, Ng
Services Provided+6 Services
7% Generative AI
8% Custom AI Chatbot Development
7% Conversational AI & Voice Assistant Development
3% AI Agent & Multi-Agent System Development
AI Summary
“Techmarket Investment Partners Limited is a Nigerian IT infrastructure firm delivering advanced digital solutions, including cloud, cybersecurity, AI, and digital transformation across various industries in West Africa.”
KonnektorsProfile set up by Edverise AI
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A lead generation service provider that assists over 1,000 clients from various industries worldwide, employing a multi-faceted, account-based engagement strategy that combines phone calls, emails, social media, content, and web interactions to generate sales-qualified leads.
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Davao City, Davao, Ph
Services Provided+4 Services
12% Email Marketing & Automation
10% Content Marketing Strategy
10% Social Media Marketing
2% Other Digital Marketing
AI Summary
“Konnektors is a global lead generation company serving over 1,000 clients across industries using multi-channel account-based strategies to deliver high-quality sales-qualified leads.”
SonnectoProfile set up by Edverise AI
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Sonnecto is a technology-focused company that specializes in customer support and software solutions, with offices in Prishtina, London, and New York. Our mission is to elevate businesses by offering comprehensive support, engaging with clients, providing software solutions, improving sales, conduct
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Prishtina, Xk
Services Provided
34% Custom Web Application Development
33% IT Staff Augmentation
33% Customer Support Outsourcing
AI Summary
“Sonnecto delivers technology-driven customer support and software solutions across multiple offices, enhancing business performance through agile staff augmentation and comprehensive back-office and front-line services.”
Virtual Assistants PakistanProfile set up by Edverise AI
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Virtual Assistants is a recruitment agency located in Pakistan that specializes in offering top-notch Virtual Assistants from Pakistan to companies in the United States, New Zealand, Australia, Canada, the United Kingdom, Europe, and Dubai. We exclusively hire Virtual Employees who have extensive ex
Highlights
$5,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
50-249
Employees
Melbourne, Victoria, Au
Services Provided+3 Services
33% Custom Web Application Development
9% Search Engine Optimization (SEO)
8% Email Marketing & Automation
8% Social Media Marketing
AI Summary
“Virtual Assistants Pakistan provides expert virtual staffing, custom software development, digital marketing, and customer support services, enhancing business efficiency and global operational capabilities.”
Outsource AcceleratorProfile set up by Edverise AI
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Outsource Accelerator is the leading independent advisory for outsourcing globally. By partnering with us, you can reduce staff costs by 70% while fostering innovation and growth—guaranteed. We provide an impartial resource and expert analysis of outsourcing opportunities in the Philippines. However
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
50-249
Employees
Taguig, Metro Manila, Ph
Services Provided+1 Services
25% Operational Process Consulting
15% Business Plan Development
10% Go-to-Market Strategy
35% Customer Support Outsourcing
AI Summary
“Outsource Accelerator is a global advisory specializing in outsourcing to the Philippines, helping startups and SMEs reduce labor costs by 70% while promoting growth and innovation.”
Intercom NigeriaProfile set up by Edverise AI
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Intercom Nigeria boasts a skilled team proficient in various aspects of unified communications, including Telepresence, SIP Trunking, DID, VoIP, IP PBX, call center solutions, and technical consulting and design. Our company also offers BPO services like telemarketing, payment processing, market res
Highlights
$100,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Ikeja, Lagos, Ng
Services Provided+1 Services
28% Customer Support Outsourcing
5% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
33% Customer Experience (CX) Strategy
30% Unified Communications Consulting & SI
AI Summary
“Intercom Nigeria specializes in unified communications and BPO services, offering expert technical solutions and skilled remote-capable agents serving clients in Nigeria and multiple countries since 2010.”
lytupProfile set up by Edverise AI
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LYTUP soutient les entreprises B2B dans l'accélération de leur développement grâce à une approche globale qui combine le marketing digital, le growth marketing, la génération de leads, l'événementiel et la prospection externalisée. Notre objectif est clair : convertir chaque action marketing en oppo
Highlights
$1,000+
Min Project Size
10-49
Employees
Paris, Ile De France, Fr
Services Provided+5 Services
20% Brand Identity Design
14% Logo Design
8% Search Engine Optimization (SEO)
8% Content Marketing Strategy
AI Summary
“LYTUP accelerates B2B growth through integrated digital marketing, lead generation, event management, and outsourced prospecting, delivering result-oriented strategies that convert marketing actions into tangible business opportunities.”
ManilaProsProfile set up by Edverise AI
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ManilaPros is a leading Ecommerce outsourcing firm based in the Philippines, featuring a skilled team of Ecommerce experts in customer support, creative design, and product information management. Founded by experienced executives, we are recognized as a trusted partner for numerous companies in nee
Highlights
250-999
Employees
Services Provided+1 Services
33% Change Management Consulting
10% Search Engine Optimization (SEO)
20% Ecommerce Marketing
4% Social Media Marketing
AI Summary
“ManilaPros is a Philippine-based ecommerce outsourcing firm offering expert customer support, creative design, and product management services, delivering scalable, high-quality offshore staffing solutions globally.”

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