Top Telecommunications Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Telecommunications industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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Top Telecommunications Customer Support Outsourcing Companies

  1. Swivelt logo
    SwiveltProfile set up by Edverise AI
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    Swivelt is part of the Nityo Group. Our Hosted Services offer innovative, seamless outsourcing solutions that enable organizations to concentrate on growth and scalability. We are dedicated to assisting you in rapidly adapting and expanding your business to seize market opportunities and effectively


    Highlights

    $100,000+

    Min Project Size

    10-49

    Employees

    Singapore, Sg

    Services Provided+1 Services
    20% Pay Per Click
    14% Search Engine Optimization (SEO)
    33% Customer Support Outsourcing
    20% Outbound Lead Generation
    AI Summary

    Swivelt, within the Nityo Group, delivers innovative hosted outsourcing services that empower organizations to scale, adapt quickly, and efficiently manage operations for sustained growth.

  2. AnswerConnect logo
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    Recognized as the top answering service by Forbes in 2025, AnswerConnect is dedicated to helping your business thrive by ensuring you never miss an opportunity to connect. We focus on genuine human interactions, without the use of bots or AI, to create meaningful connections that attract customers a


    Highlights

    1000-9999

    Employees

    Portland, Oregon, Us

    Services Provided
    34% Customer Support Outsourcing
    33% Appointment Setting Services
    33% Lead Qualification Services
    AI Summary

    AnswerConnect, Forbes' top answering service in 2025, offers 24/7 human-powered call handling, lead qualification, and scheduling, ensuring seamless client support and fostering loyalty.

  3. Is this your business? Become an Edverise partner & Claim Now

    At our core, we are an innovative, remote-first call center dedicated to fostering growth for contractors throughout the United States. Our mission is straightforward yet impactful: to provide high-intent homeowner leads that are ready for appointments and likely to convert. We utilize a fully autom


    Highlights

    $5,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Services Provided
    34% Customer Support Outsourcing
    33% Outbound Lead Generation
    33% Telemarketing & Telesales
    AI Summary

    Appointment Catalyst LLC is a remote-first call center delivering data-driven, high-intent homeowner leads via automated telemarketing and CRM integration to help contractors grow efficiently and profitably.

  4. Sonic Vars logo
    Sonic VarsProfile set up by Edverise AI
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    Hello everyone, we are an India-based company founded in 2020, and we promise our clients cost-effective solutions that deliver excellent results.


    Highlights

    $5,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Visakhapatnam, Andhra Pradesh, In

    Services Provided+2 Services
    15% Mobile App Development (iOS & Android)
    18% Custom Web Application Development
    12% Sales Development Representative (SDR) Services
    12% Outbound Lead Generation
    AI Summary

    Founded in 2020 in India, Sonic Vars offers cost-effective, high-quality solutions across various industries, focusing on delivering excellent results to its clients.

  5. NForce logo
    NForceProfile set up by Edverise AI
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    NFOrce, a hosting provider located in the Netherlands, offers a wide array of online solutions, including dedicated servers, colocation services, cloud hosting (VPS), and shared web and email hosting. Our dedication to exceptional customer support extends to all clients, whether they require 100 ded


    Highlights

    10-49

    Employees

    Roosendaal, North Brabant, Nl

    Services Provided+1 Services
    27% Cloud Consulting & SI
    7% Other IT Consulting and SI
    33% Customer Support Outsourcing
    23% Managed IT Services
    AI Summary

    NFOrce, based in the Netherlands, delivers tailored hosting solutions including dedicated servers, VPS, and colocation services with enterprise-grade infrastructure and dedicated customer support.

  6. Hit Rate Solutions logo
    Hit Rate SolutionsProfile set up by Edverise AI
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    Hit Rate Solutions is a BPO call center located in the Philippines, with a representative office in Chicago, dedicated to supporting small and medium-sized enterprises in the United States, Canada, and Australia. We offer a wide range of contact center services, including appointment setting, cold c


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Chicago, Illinois, Us

    Services Provided+1 Services
    33% Customer Support Outsourcing
    23% Appointment Setting Services
    10% Outbound Lead Generation
    19% Business Process Outsourcing
    AI Summary

    Hit Rate Solutions is a Philippines-based BPO providing 24/7 contact center services like lead generation and customer support to SMEs in the US, Canada, and Australia at competitive rates.

  7. LiveHelpIndia logo
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    LiveHelpIndia, a trademark of Cyber Infrastructure (P) Limited, boasts two decades of experience in the software industry. As a leading provider of outsourcing solutions, LiveHelpIndia specializes in offering dedicated offshore personnel for inbound sales, customer service, virtual assistant service


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    1000-9999

    Employees

    San Jose, California, Us

    Services Provided+5 Services
    10% Email Marketing & Automation
    2% Search Engine Optimization (SEO)
    4% Social Media Marketing
    4% Performance Marketing
    AI Summary

    LiveHelpIndia delivers comprehensive outsourcing solutions including digital marketing, sales, customer support, market research, and software development, enhancing business growth and operational efficiency globally.

  8. Connectly Outbound logo
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    You've created something amazing, but not enough people are aware of it. Your sales team is exhausted, and your inbox is silent. Cold emails are ineffective, and direct messages seem insincere. Potential buyers are ignoring your calls, and nothing seems to be working. Whether you'r


    Highlights

    $25-49/hr

    Avg Hourly Rate

    50-249

    Employees

    Services Provided+2 Services
    23% Email Marketing & Automation
    8% Social Media Marketing
    2% Other Digital Marketing
    33% Customer Support Outsourcing
    AI Summary

    Connectly Outbound enhances sales effectiveness by identifying targeted buyers, crafting impactful cold emails and direct messages, and scheduling committed prospect calls to drive consistent growth across industries.

  9. Is this your business? Become an Edverise partner & Claim Now

    Call Center Solutions Africa (CCSA) is a comprehensive outsourcing provider that assists businesses in launching, scaling, and optimizing expert-led omnichannel contact center teams across Africa. We support both global enterprises and African organizations in creating efficient, secure, and high-qu


    Highlights

    $5,000+

    Min Project Size

    10-49

    Employees

    Services Provided+2 Services
    20% Outbound Lead Generation
    14% CRM Setup & Management
    20% Customer Support Outsourcing
    10% Customer Success Program Design
    AI Summary

    Call Center Solutions Africa provides comprehensive outsourcing services, enabling businesses to establish, scale, and optimize expert-led omnichannel contact centers across Africa efficiently and compliantly.

  10. Worksent logo
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    WorkSent, previously referred to as Eynetech, is a reliable support partner for SaaS, managed security, internet, and datacenter providers, as well as managed service providers. Our mission of "Empowering service providers" has guided our journey since we began in 2015. We offer a budget-friendly s


    Highlights

    50-249

    Employees

    Services Provided+1 Services
    20% Cybersecurity Assessments & Hardening
    13% Managed IT Services
    17% Other IT Consulting and SI
    17% IT Staff Augmentation
    AI Summary

    WorkSent specializes in supporting SaaS, security, internet, and datacenter providers by delivering cost-effective, expert services that empower and ensure seamless operations worldwide.

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