Top Medical Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Medical industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

How this list is built

We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

Top Medical Customer Support Outsourcing Companies

  1. AGS Health logo
    AGS HealthProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    AGS Health is a revenue cycle management (RCM) company that utilizes analytics and technology to offer medical billing, coding, and RCM services to top healthcare providers throughout the United States. More than just an RCM provider, AGS Health serves as a strategic growth partner. By integrating t


    Highlights

    10000+

    Employees

    Washington, District Of Columbia, Us

    Services Provided
    38% Robotic Process Automation (RPA)
    12% AI Strategy & Roadmap Consulting
    50% Customer Support Outsourcing
    AI Summary

    AGS Health integrates AI, automation, and expert services to optimize revenue cycle management and customer support, partnering with healthcare providers across the U.S. to enhance operational efficiency.

  2. IntelligentBee logo
    IntelligentBeeProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    IntelligentBee is a European outsourcing partner specializing in Customer Support, Technical Support, IT Service Desk, and Trust & Safety. We collaborate with rapidly growing SaaS, Fintech, and E-commerce companies that seek dependable, high-quality support without the burden of creating large inter


    Highlights

    $5,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Iasi, Iasi, Ro

    Services Provided
    70% Customer Support Outsourcing
    10% Help Center & Knowledge Base Development
    20% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    AI Summary

    IntelligentBee offers scalable, AI-enhanced outsourcing solutions in customer and technical support, IT service desk, trust & safety, and community management for SaaS, Fintech, and e-commerce firms.

  3. Is this your business? Become an Edverise partner & Claim Now

    Paival is a specialized multilingual customer experience partner that assists brands in providing customer support centered on human interaction while safeguarding revenue, in English, French, Spanish, and Creole. With our nearshore team synced to U.S. and Canadian time zones, we offer quicker respo


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Services Provided
    80% Customer Support Outsourcing
    20% Live Chat & Chatbot Implementation
    AI Summary

    Paival Call Solutions offers multilingual, nearshore customer support in English, French, Spanish, and Creole, delivering empathetic, high-quality service with rapid onboarding and real-time quality assurance.

  4. Netfor, Inc. logo
    Netfor, Inc.Profile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    Netfor assists businesses in streamlining their operations through dependable, people-oriented outsourcing. For over thirty years, companies from various sectors have relied on us to meticulously manage essential IT and customer experience roles. Our primary services encompass help desk support, fie


    Highlights

    $50,000+

    Min Project Size

    50-249

    Employees

    Indianapolis, Indiana, Us

    Services Provided
    75% Customer Support Outsourcing
    25% Help Center & Knowledge Base Development
    AI Summary

    Netfor, Inc. offers customizable outsourcing solutions including IT help desk, field service, and customer support, enabling businesses to enhance efficiency and customer satisfaction through domestic, responsive service models.

  5. LTVplus logo
    LTVplusProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    LTVplus is an international outsourcing firm that enhances businesses with outstanding customer service, aiming to eliminate poor customer experiences and boost brand loyalty. Our committed teams, which include live chat agents, customer service representatives, experts in shopping cart abandonment,


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Services Provided
    75% Customer Support Outsourcing
    15% Customer Success Program Design
    10% Churn Analysis & Retention Strategy
    AI Summary

    LTVplus is a global outsourcing company delivering expert customer service through trained teams in live chat, shopping cart abandonment, and payment recovery, enhancing brand loyalty without hidden fees.

  6. ProComm logo
    ProCommProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    Professional Communication Services, established in 1991 in the center of Silicon Valley, was created to cater to the unique requirements of the medical and high-tech sectors. We understood that these industries often faced critical and sometimes life-threatening situations that demanded great atten


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Services Provided
    60% Customer Support Outsourcing
    20% Help Center & Knowledge Base Development
    20% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    AI Summary

    ProComm, founded in 1991 in Silicon Valley, provides specialized communication services tailored for medical and high-tech industries, emphasizing precision and dedicated expertise.

  7. Otonomee logo
    OtonomeeProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    Otonomee is a celebrated Customer Management Outsourcing company that provides scalable, technology-driven, and people-centered solutions. Over the last year, we were honored to receive the CCMA Best Employee Engagement Award and achieve a spot in the top 10 of the Deloitte Fast 50. Through our remo


    Highlights

    250-999

    Employees

    Cork, Munster, Ie

    Services Provided
    50% Customer Support Outsourcing
    50% Business Process Outsourcing
    AI Summary

    Otonomee is a global customer management outsourcing firm delivering scalable, technology-driven, and human-centric call center and back office solutions that enhance efficiency and engagement.

  8. Is this your business? Become an Edverise partner & Claim Now

    HMS USA Medical Billing Company is a top-tier, comprehensive medical billing and revenue cycle management partner focused on enhancing the financial well-being of healthcare providers nationwide. We prioritize efficiency, accuracy, and professionalism, specializing in streamlining intricate billing


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Reston, Virginia, Us

    Services Provided
    50% Change Management Consulting
    50% Customer Support Outsourcing
    AI Summary

    HMS USA Medical Billing Company delivers expert medical billing and revenue cycle management services nationwide, enhancing financial efficiency and accuracy for diverse healthcare providers.

  9. Is this your business? Become an Edverise partner & Claim Now

    Tech Fi Technologies is a client-focused organization committed to delivering outstanding support and assistance to both our clients and their customers. Our call center is staffed by a team of trained professionals dedicated to providing superior service and ensuring customer satisfaction. We adopt


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Gurugram, Haryana, In

    Services Provided
    70% Customer Support Outsourcing
    10% Content Moderation Services
    20% Churn Analysis & Retention Strategy
    AI Summary

    Tech Fi Technologies specializes in outsourced customer support, including inbound/outbound call center, content moderation, and virtual assistant services, enhancing operational efficiency and customer satisfaction.

  10. ContactPoint 360 logo
    ContactPoint 360Profile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    ContactPoint 360 is a worldwide customer experience (CX) partner that aids businesses in crafting and enhancing intelligent customer interactions. With 12 operational hubs and support in over 31 languages, as well as expertise in more than 15 industries, we provide uninterrupted CX around the clock


    Highlights

    $1,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    1000-9999

    Employees

    Montreal, Quebec, Ca

    Services Provided
    70% Customer Support Outsourcing
    30% Customer Success Program Design
    AI Summary

    ContactPoint 360 partners globally to deliver AI-enhanced, multilingual customer experience solutions across industries, improving satisfaction, efficiency, and loyalty through comprehensive 24/7 support services.

One Platform. One Promise. One Trust.

Whatever your business challenge, browse our most in-demand service categories to find top-rated companies and providers.

Connectingyouwiththeworld'stop-ratedfirms.