Top Medical Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Medical industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

Top Medical Customer Support Outsourcing Companies

  1. Protel BPO logo
    Protel BPOProfile set up by Edverise AI
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    Protel BPO, based in Belize City, Belize, is a premier locally-owned outsourcing company. Since its establishment in 2013, it has been providing outstanding inbound and outbound omnichannel contact center services of the highest caliber. Protel BPO is known for offering cost-effective solutions, exc


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Belize City, Belize, Bz

    Services Provided
    70% Customer Support Outsourcing
    10% Help Center & Knowledge Base Development
    20% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    AI Summary

    Protel BPO, a Belize-based outsourcing firm, delivers comprehensive inbound and outbound contact center services with exceptional training, cost-efficiency, and a client-focused approach fostering loyalty and business growth.

  2. IDS Healthcare logo
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    Located in New York, IDS Healthcare specializes in AI-driven revenue cycle management solutions, emphasizing value-based care, minimizing administrative challenges, and enhancing revenue cycles by combining artificial intelligence with human expertise.


    Highlights

    $1,000+

    Min Project Size

    250-999

    Employees

    New York, New York, Us

    Services Provided
    27% AI Strategy & Roadmap Consulting
    7% CRM Consulting and SI
    33% Operational Process Consulting
    33% Customer Support Outsourcing
    AI Summary

    IDS Healthcare delivers AI-powered revenue cycle management solutions that streamline administrative processes, support value-based care, and improve financial outcomes through expert integration of technology and human insight.

  3. Virtual Oplossing logo
    Virtual OplossingProfile set up by Edverise AI
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    We began as a modest IT team and have dedicated years to creating websites for our clients, receiving an overwhelmingly positive reception. Our team is self-assured and believes we can effortlessly distinguish ourselves from our competitors.


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Concord, California, Us

    Services Provided
    50% Customer Support Outsourcing
    50% Custom Web Application Development
    AI Summary

    Virtual Oplossing is a confident IT company specializing in website development, committed to delivering quality solutions that effectively distinguish them in the competitive market.

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    Enabling international businesses with intelligent and scalable BPO solutions designed for meaningful impact. We excel in providing top-notch services across various sectors, including Healthcare Operations, IT Services, Financial Management, Patient Engagement, Back Office Support, Customer Experie


    Highlights

    $1,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    50-249

    Employees

    Sheridan, Wyoming, Us

    Services Provided
    33% Customer Support Outsourcing
    33% Managed IT Services
    17% CRM Consulting and SI
    17% Cloud Consulting & SI
    AI Summary

    Unified Serve Solutions delivers intelligent, scalable BPO services across healthcare, IT, finance, customer experience, and digital marketing, enhancing operational efficiency, customer satisfaction, and sustainable business growth.

  5. Ver-A-Fast logo
    Ver-A-FastProfile set up by Edverise AI
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    Ver-A-Fast is a customer engagement partner based in the U.S. that operates on the principle that genuine conversations yield tangible results. Since 1976, we have assisted brands in creating impactful customer experiences by combining human interaction, adaptable workforce models, and advanced cust


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Mentor, Ohio, Us

    Services Provided
    50% Customer Support Outsourcing
    25% Outbound Lead Generation
    20% Appointment Setting Services
    5% Lead Scoring & Qualification
    AI Summary

    Ver-A-Fast provides U.S.-based remote customer engagement solutions combining human agents and AI, delivering scalable, culturally attuned service across sales, support, and lead generation since 1976.

  6. HelpSquad logo
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    HelpSquad is a managed customer service and virtual assistant firm catering to various sectors, including healthcare, e-commerce, SaaS, legal, and real estate. Recognized as a Top Customer Service Outsourcing Company for 2025 by The CX Lead and a leading BPO, Top Email Support Services Company, and


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Doylestown, Pennsylvania, Us

    Services Provided
    60% Customer Support Outsourcing
    25% Live Chat & Chatbot Implementation
    15% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    AI Summary

    HelpSquad provides 24/7 managed customer service and virtual assistant solutions across healthcare, e-commerce, SaaS, legal, and real estate with scalable, AI-assisted human support.

  7. TN Outsourcing logo
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    TN Outsourcing is a nearshore Business Process Outsourcing (BPO) provider that specializes in healthcare operations, customer support, and back-office services for expanding businesses. Established in 2002, TN has delivery centers in the Dominican Republic, Uruguay, El Salvador, and Colombia, offeri


    Highlights

    $10,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Santiago de los Caballeros, Do

    Services Provided
    50% Customer Support Outsourcing
    25% Business Process Outsourcing
    18% Revenue Cycle Management
    7% Employer of Record Services
    AI Summary

    TN Outsourcing is a nearshore BPO provider offering healthcare operations, customer support, and back-office services with integrated teams in Latin America to support scalable business growth.

  8. MySource logo
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    MySource is a reliable leader in offering Call Center and Business Process Outsourcing (BPO) solutions. Established in Kansas City, Missouri, in 2017, we utilize a collaborative, team-oriented methodology along with industry knowledge to generate considerable cost savings and enhance operational eff


    Highlights

    $50,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Mandaue, Central Visayas, Ph

    Services Provided
    50% Customer Support Outsourcing
    50% Content Moderation Services
    AI Summary

    MySource, established in 2017, delivers reliable call center and BPO solutions through offshore centers in the Philippines, focusing on cost savings, efficiency, and partnership-driven service.

  9. Joon Joon Answers logo
    Joon Joon AnswersProfile set up by Edverise AI
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    Joon Joon Answers is a round-the-clock answering service that automatically schedules customer appointments, adheres to HIPAA regulations, and helps your business save time and reduce payroll expenses. If you enroll in our Joon Joon Answering service during September, you can take advantage of an ex


    Highlights

    $1,000+

    Min Project Size

    2-9

    Employees

    New York, New York, Us

    Services Provided+3 Services
    30% Customer Support Outsourcing
    13% Customer Success Program Design
    7% Help Center & Knowledge Base Development
    10% Business Model Design & Validation
    AI Summary

    Joon Joon Answers delivers 24/7 HIPAA-compliant answering and scheduling, enhancing customer management with integrated tools like review management, analytics, telemedicine, and web services.

  10. Policy Bear logo
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    Policy Bear is a reliable health insurance agency focused on the Affordable Care Act (ACA), aimed at helping underserved Americans, particularly low-income individuals, families, and small business owners. Our mission is to make healthcare access easier with genuine compassion. By collaborating with


    Highlights

    50-249

    Employees

    Services Provided
    50% Customer Support Outsourcing
    39% ACA Compliance Services
    11% Insurance Services
    AI Summary

    Policy Bear is a compassionate health insurance agency specializing in ACA plans, assisting underserved Americans nationwide with transparent, client-focused support, enrollment guidance, and supplemental coverage options.

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