Top Medical Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Medical industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

589 Companies

Top Medical Customer Support Outsourcing Companies

Protel BPO
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Protel BPO, based in Belize City, Belize, is a premier locally-owned outsourcing company. Since its establishment in 2013, it has been providing outstanding inbound and outbound omnichannel contact center services of the highest caliber. Protel BPO is known for offering cost-effective solutions, exc
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Belize City, Belize, Bz
Services Provided
70% Customer Support Outsourcing
10% Help Center & Knowledge Base Development
20% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“Protel BPO, a Belize-based outsourcing firm, delivers comprehensive inbound and outbound contact center services with exceptional training, cost-efficiency, and a client-focused approach fostering loyalty and business growth.”
IDS Healthcare
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Located in New York, IDS Healthcare specializes in AI-driven revenue cycle management solutions, emphasizing value-based care, minimizing administrative challenges, and enhancing revenue cycles by combining artificial intelligence with human expertise.
Highlights
$1,000+
Min Project Size
250-999
Employees
New York, New York, Us
Services Provided
27% AI Strategy & Roadmap Consulting
7% CRM Consulting and SI
33% Operational Process Consulting
33% Customer Support Outsourcing
AI Summary
“IDS Healthcare delivers AI-powered revenue cycle management solutions that streamline administrative processes, support value-based care, and improve financial outcomes through expert integration of technology and human insight.”
Virtual Oplossing
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We began as a modest IT team and have dedicated years to creating websites for our clients, receiving an overwhelmingly positive reception. Our team is self-assured and believes we can effortlessly distinguish ourselves from our competitors.
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Concord, California, Us
Services Provided
50% Customer Support Outsourcing
50% Custom Web Application Development
AI Summary
“Virtual Oplossing is a confident IT company specializing in website development, committed to delivering quality solutions that effectively distinguish them in the competitive market.”
Unified Serve Solutions
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Enabling international businesses with intelligent and scalable BPO solutions designed for meaningful impact. We excel in providing top-notch services across various sectors, including Healthcare Operations, IT Services, Financial Management, Patient Engagement, Back Office Support, Customer Experie
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
50-249
Employees
Sheridan, Wyoming, Us
Services Provided
33% Customer Support Outsourcing
33% Managed IT Services
17% CRM Consulting and SI
17% Cloud Consulting & SI
AI Summary
“Unified Serve Solutions delivers intelligent, scalable BPO services across healthcare, IT, finance, customer experience, and digital marketing, enhancing operational efficiency, customer satisfaction, and sustainable business growth.”
Ver-A-Fast
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Ver-A-Fast is a customer engagement partner based in the U.S. that operates on the principle that genuine conversations yield tangible results. Since 1976, we have assisted brands in creating impactful customer experiences by combining human interaction, adaptable workforce models, and advanced cust
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Mentor, Ohio, Us
Services Provided
50% Customer Support Outsourcing
25% Outbound Lead Generation
20% Appointment Setting Services
5% Lead Scoring & Qualification
AI Summary
“Ver-A-Fast provides U.S.-based remote customer engagement solutions combining human agents and AI, delivering scalable, culturally attuned service across sales, support, and lead generation since 1976.”
HelpSquad
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HelpSquad is a managed customer service and virtual assistant firm catering to various sectors, including healthcare, e-commerce, SaaS, legal, and real estate. Recognized as a Top Customer Service Outsourcing Company for 2025 by The CX Lead and a leading BPO, Top Email Support Services Company, and
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Doylestown, Pennsylvania, Us
Services Provided
60% Customer Support Outsourcing
25% Live Chat & Chatbot Implementation
15% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“HelpSquad provides 24/7 managed customer service and virtual assistant solutions across healthcare, e-commerce, SaaS, legal, and real estate with scalable, AI-assisted human support.”
TN Outsourcing
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TN Outsourcing is a nearshore Business Process Outsourcing (BPO) provider that specializes in healthcare operations, customer support, and back-office services for expanding businesses. Established in 2002, TN has delivery centers in the Dominican Republic, Uruguay, El Salvador, and Colombia, offeri
Highlights
$10,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Santiago de los Caballeros, Do
Services Provided
50% Customer Support Outsourcing
25% Business Process Outsourcing
18% Revenue Cycle Management
7% Employer of Record Services
AI Summary
“TN Outsourcing is a nearshore BPO provider offering healthcare operations, customer support, and back-office services with integrated teams in Latin America to support scalable business growth.”
Office Alternatives
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Affordable Executive Solutions. National Phone Answering, fully-equipped office suites, meeting rooms, and virtual offices/mail. Picture having a professional business image without the usual costs associated with leasing space, hiring staff, and managing technical setups! We provide comprehensive s
Highlights
2-9
Employees
Albuquerque, New Mexico, Us
Services Provided
60% Customer Support Outsourcing
30% Property Management Services
10% Business Consulting Services
AI Summary
“Office Alternatives offers affordable, flexible office solutions including virtual offices, meeting rooms, and professional support services, enhancing business image without typical leasing or staffing costs.”
MySource
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MySource is a reliable leader in offering Call Center and Business Process Outsourcing (BPO) solutions. Established in Kansas City, Missouri, in 2017, we utilize a collaborative, team-oriented methodology along with industry knowledge to generate considerable cost savings and enhance operational eff
Highlights
$50,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Mandaue, Central Visayas, Ph
Services Provided
50% Customer Support Outsourcing
50% Content Moderation Services
AI Summary
“MySource, established in 2017, delivers reliable call center and BPO solutions through offshore centers in the Philippines, focusing on cost savings, efficiency, and partnership-driven service.”
Joon Joon Answers
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Joon Joon Answers is a round-the-clock answering service that automatically schedules customer appointments, adheres to HIPAA regulations, and helps your business save time and reduce payroll expenses. If you enroll in our Joon Joon Answering service during September, you can take advantage of an ex
Highlights
$1,000+
Min Project Size
2-9
Employees
New York, New York, Us
Services Provided+3 Services
30% Customer Support Outsourcing
13% Customer Success Program Design
7% Help Center & Knowledge Base Development
10% Business Model Design & Validation
AI Summary
“Joon Joon Answers delivers 24/7 HIPAA-compliant answering and scheduling, enhancing customer management with integrated tools like review management, analytics, telemedicine, and web services.”

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