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Netfor, Inc.

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Overview

$50,000+

Min Project Size

50 - 249

Employees

1995

Year Founded

ABOUT NETFOR, INC.

People-Centric BPO Provider

Netfor assists businesses in streamlining their operations through dependable, people-oriented outsourcing. For over thirty years, companies from various sectors have relied on us to meticulously manage essential IT and customer experience roles. Our primary services encompass help desk support, field service, customer contact center management, fulfillment, and staffing solutions, all adaptable to the needs of our clients. We blend technological and procedural expertise with a responsive, domestic service model to guarantee swift issue resolution and outstanding customer outcomes. Whether offering Tier 1 help desk assistance, organizing nationwide deployments, or overseeing customer interactions, Netfor acts as an extension of your organization's teams. Our emphasis is on collaboration and performance, with every engagement tailored towards measurable objectives, such as minimized downtime and enhanced customer satisfaction. With a culture dedicated to service excellence and ongoing improvement, Netfor supports businesses of all sizes in achieving dependable, scalable growth without the burdens of managing everything internally.

Languages Spoken
English
HIGHLIGHTS

$50,000+

Min Project Size

50 - 249

Employees

1995

Year Founded

Services
Focus
Industries
Clients
Services Provided
75% Customer Support Outsourcing
25% Help Center & Knowledge Base Development

About the Team

OUR STORY
Our Narrative At Netfor, our management team is focused on providing outstanding customer experiences through innovation, collaboration, and responsibility. With a remote workforce spread across the nation, we unite skilled professionals from around the country to offer dependable, high-quality support services. Each member of our management team is dedicated to enhancing customer service, optimizing operations, and consistently striving to assist our clients in achieving success.
TEAM PHOTOS
Netfor, Inc. team photo 1Netfor, Inc. team photo 2

Projects & Clients

Project Size & Rate

Minimum Project Size

$50,000+

Locations

Headquarters

201 North Illinois Street

Indianapolis, Indiana, United States 46204