Top eCommerce Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the eCommerce industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

Top eCommerce Customer Support Outsourcing Companies

  1. Is this your business? Become an Edverise partner & Claim Now

    Simply Contact serves as a partner for customer support operations in industries that are complex, regulated, and have high expectations. Established in 2013, we employ over 700 agents in Poland, Romania, Bulgaria, Slovakia, the Czech Republic, Moldova, and Ukraine. Our European presence guarantees


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Dnipro, Dnipropetrovsk, Ua

    Services Provided
    100% Customer Support Outsourcing
    AI Summary

    “Simply Contact partners with complex, regulated industries across Europe, delivering tailored customer support leveraging AI and extensive expertise to enhance operational efficiency and compliance.”

  2. Is this your business? Become an Edverise partner & Claim Now

    AssistRing LLC focuses on offering outsourced customer service, telemarketing, and order-taking solutions tailored for the restaurant, retail, and hospitality industries. Our goal is to assist businesses in enhancing their customer service, boosting operational efficiency, and lowering costs. We pro


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Shah Faisal Town, Sindh, Pk

    Services Provided
    100% Customer Support Outsourcing
    AI Summary

    “AssistRing LLC delivers outsourced customer service and telemarketing solutions with AI-enhanced agents, supporting restaurant, retail, and hospitality sectors to improve efficiency and reduce costs.”

  3. Is this your business? Become an Edverise partner & Claim Now

    Quantanite takes a unique approach compared to other BPO providers. We prioritize listening, exchanging ideas, and collaborating closely with our clients. By integrating human talent, resources, and technology, Quantanite helps clients enhance essential aspects of their businesses, including talent


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    1000-9999

    Employees

    London, England, Gb

    Services Provided
    100% Customer Support Outsourcing
    AI Summary

    “Quantanite integrates human talent and technology to enhance client business functions like talent acquisition and customer experience, with global delivery centers and dedicated client collaboration.”

  4. Is this your business? Become an Edverise partner & Claim Now

    Redial BPO is a comprehensive contact center and business process outsourcing provider with operations in South Africa, Mexico, the USA, and the Philippines. We cater to a variety of industries by offering services such as inbound and outbound sales, customer support, collections, technical assistan


    Highlights

    $50,000+

    Min Project Size

    1000-9999

    Employees

    San Diego, California, Us

    Services Provided
    100% Customer Support Outsourcing
    AI Summary

    “Redial BPO is a global contact center and outsourcing provider offering multi-channel sales, support, and analytics services, integrating technology and expertise to enhance client customer experiences.”

  5. Is this your business? Become an Edverise partner & Claim Now

    Cimmons is a top provider of BPO, BPM, and call center services located in Bangalore – Bengaluru. We offer a range of call center solutions, including ✓ Inbound Call Center Services ✓ Outbound Call Center Services and blended call center services.


    Highlights

    $5,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    250-999

    Employees

    Bengaluru, Karnataka, In

    Services Provided
    100% Customer Support Outsourcing
    AI Summary

    “Cimmons Integrated Services Private Limited is a Bangalore-based leader delivering comprehensive BPO, BPM, and call center solutions, including inbound, outbound, and blended services.”

  6. Is this your business? Become an Edverise partner & Claim Now

    AtDesk is a UK-based operational partner for service businesses. We integrate with your systems, respond to your calls using your brand's voice, and oversee your dispatch, customer service, and back-office tasks around the clock. With eight years of experience and over 5,000 calls managed each month


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Karachi, Sindh, Pk

    Services Provided
    100% Customer Support Outsourcing
    AI Summary

    “AtDesk is a UK-based operational partner offering 24/7 customer service, dispatch, and back-office support integrated within clients' systems, ensuring transparency, compliance, and flexible deployment for service businesses.”

  7. Is this your business? Become an Edverise partner & Claim Now

    Big Outsource is a business process outsourcing company based in the Philippines that specializes in providing comprehensive outsourced support services to clients in North America, the United Kingdom, Australia, and the Asia Pacific region. We began our journey in 2014 as a small team of five with


    Highlights

    $10,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    San Pablo City, Ph

    Services Provided
    100% Customer Support Outsourcing
    AI Summary

    “Big Outsource, a Philippine-based outsourcing firm founded in 2014, delivers comprehensive support services to global clients, enhancing operational efficiency across various business sizes and industries.”

  8. Is this your business? Become an Edverise partner & Claim Now

    Profinity focuses on providing high-quality customer service solutions tailored for international companies. Our professional offerings feature several key advantages: Profinity leverages cutting-edge technologies and industry-leading practices to deliver dependable and exceptional service, guarante


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Virginia Beach, Virginia, Us

    Services Provided
    100% Customer Support Outsourcing
    AI Summary

    “Profinity delivers tailored, high-quality customer service solutions for international companies by leveraging advanced technologies and industry best practices to ensure reliable, efficient, and customized support.”

  9. Is this your business? Become an Edverise partner & Claim Now

    Face for Business is a UK-based company specializing in Telephone Answering and Managed Live Chat services. Since our establishment in 2011, we have become a brand known for our quality and customer service. Our company values include being ISO 9001 accredited. We focus on setting objectives and imp


    Highlights

    10-49

    Employees

    Burscough, England, Gb

    Services Provided
    100% Customer Support Outsourcing
    AI Summary

    “Face for Business, established in 2011 in the UK, delivers professional telephone answering and managed live chat services, ensuring consistent, high-quality customer support for diverse clients.”

  10. Is this your business? Become an Edverise partner & Claim Now

    hello.de manages customer interactions in 13 languages, available 24/7 throughout the year. We understand the requirements of medium-sized businesses and start-ups with a significant customer base better than most. We communicate in your industry’s terminology—be it e-commerce, technical support, or


    Highlights

    $100,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    250-999

    Employees

    Berlin, Berlin, De

    Services Provided
    100% Customer Support Outsourcing
    AI Summary

    “hello.de AG provides 24/7 multilingual customer interaction management tailored to medium-sized businesses and start-ups, delivering customized communication solutions across industries like e-commerce and technical support.”

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