
Redial BPO Call Center
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Overview
$50,000+
Min Project Size
1000 - 9999
Employees
2017
Year Founded
ABOUT REDIAL BPO CALL CENTER
Rethinking your day to day operations.
Redial BPO is a comprehensive contact center and business process outsourcing provider with operations in South Africa, Mexico, the USA, and the Philippines. We cater to a variety of industries by offering services such as inbound and outbound sales, customer support, collections, technical assistance, and more, all facilitated through voice, email, chat, and social media platforms. Our primary goal at Redial is to integrate people, processes, and technology to ensure exceptional customer experiences for our clients. We aim to function as an extension of your business and represent your brand through each of our team members, assisting you in reaching your business objectives. Additionally, we provide value-added services like speech and sentiment analytics powered by our unique AI technology, along with AI training tools and a nesting environment, all aimed at improving agent performance and enhancing your outcomes. Located in San Diego, California, you can reach us at +1 (858) 465 7872 or info@redialbpo.com. We specialize in B2B cold calling, lead generation, and sales, with our strategic location near the border and in the heart of Tijuana's financial district being ideal for both our clients and local workforce.
LANGUAGES SPOKEN
English
HIGHLIGHTS
$50,000+
Min Project Size
1000 - 9999
Employees
2017
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing
About the Team
OUR STORY
Redial BPO stands as a trusted outsource call center with over 45 years of expertise, dedicated to enhancing value for clients, Redialers, and communities. Our mission is to provide best-in-class service, aiming to be an award-winning company in the call center industry, particularly in the Baja area and South Africa. Rooted in core values such as reliability, empowerment, determination, integrity, authenticity, and loyalty, our entrepreneurial-minded team is committed to supporting client goals through seamless nearshore call center solutions. Guided by experienced leaders like Jason Heil and Michelle Castillo, we nurture strong, reciprocal relationships and prioritize operational excellence, enabling businesses to grow and succeed with confidence in a culture defined by care and quality service.
Projects & Clients
Project Size & Rate
Minimum Project Size
$50,000+
Locations
Headquarters
Blvrd Gral Rodolfo Sánchez Taboada 1012, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C. 22010
Tijuana, Baja California, Mexico 22010
Headquarters
Avenida Gral. Ignacio Zaragoza 1298, Nueva, 21100 Mexicali, B.C. 21100
Mexicali, Baja California, Mexico 21100
Headquarters
Av. Revolucion 993, Esq, Calle Salvador Díaz Mirón 4ta. Tijuana 22000