hello.de AG
For hello.de AG
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Overview
$100,000+
Min Project Size
$25 - $49/hr
Avg Hourly Rate
250 - 999
Employees
2013
Year Founded
ABOUT HELLO.DE AG
is there for your customers, always!
hello.de manages customer interactions in 13 languages, available 24/7 throughout the year. We understand the requirements of medium-sized businesses and start-ups with a significant customer base better than most. We communicate in your industry’s terminology—be it e-commerce, technical support, or boosting sales through live chat. We collaborate with you to create the ideal solution for your customers, customized specifically for your needs. No matter your business size, both you and your customers are our top priority.
Languages Spoken
EnglishGerman
HIGHLIGHTS
$100,000+
Min Project Size
$25 - $49/hr
Avg Hourly Rate
250 - 999
Employees
2013
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing
About the Team
OUR STORY
Our Narrative We are hello.de: a team of over 1,000 individuals, owner-operated, combining expertise, empathy, and data-driven processes across seven locations in the EU (Germany, Bulgaria, Romania). With a foundation in flat hierarchies, ISO/banking certifications, and over 25 years of industry experience, our experts and managers provide dependable, GDPR-compliant outsourcing in sectors such as telecommunications, e-commerce, banking, finance, insurance, retail, and more. Our commitment to teamwork, respect, diversity, and ongoing improvement fuels tangible success for our clients, supporting over 40 projects and handling 900,000 contacts each month.
Projects & Clients
Project Size & Rate
Minimum Project Size
$100,000+
Average Hourly Rate
$25 - $49/hr
Locations
Headquarters
Storkower Straße 132
Berlin, Berlin, Germany 10407
Headquarters
Kapweg 4 13351