Assistring LLC

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Overview

$1,000+

Min Project Size

< $25/hr

Avg Hourly Rate

50 - 249

Employees

2024

Year Founded

ABOUT ASSISTRING LLC

24/7 Outsourced Customer Service and Back office

AssistRing LLC focuses on offering outsourced customer service, telemarketing, and order-taking solutions tailored for the restaurant, retail, and hospitality industries. Our goal is to assist businesses in enhancing their customer service, boosting operational efficiency, and lowering costs. We provide a distinctive combination of well-trained human agents and AI-driven technology to ensure outstanding customer interactions. Operating around the clock, we allow businesses to concentrate on their main activities while delivering exceptional customer support. Our services are adaptable to cater to the specific requirements of each client, regardless of whether they are small businesses or large corporations.

Languages Spoken

EnglishGermanHindi

HIGHLIGHTS

$1,000+

Min Project Size

< $25/hr

Avg Hourly Rate

50 - 249

Employees

2024

Year Founded

Services

Focus

Industries

Clients

Services Provided

100% Customer Support Outsourcing

About the Team

OUR STORY

Our Journey At AssistRing LLC, we hold the belief that "affordable" doesn't have to equate to "impersonal." We were established to connect premium service with the practical budgets of small businesses. We take care of the recruiting, onboarding, and continuous support so you can focus on your work. Our goal is to act as a discreet partner that safeguards your finances and values your brand as much as you do. We're dedicated to ensuring you receive top-notch support at a cost that is appropriate for your current situation.

TEAM PHOTOS

Portfolio

Call Center Services for Party Goods Retailer

Party Goods Retailer

Assistring LLC offered call center services for a party goods retailer, effectively handling inquiries, issues, orders, fulfillment, returns, exchanges, and providing product information and recommendations. Their team displayed excellent product knowledge, empathy, and professionalism, fostering strong customer relationships through their outstanding service. The partnership with Assistring LLC resulted in significant improvements for our customer service operations, yielding remarkable outcomes such as a 60% rise in customer satisfaction ratings, a decrease in abandoned calls, and a substantial boost in sales. Assistring LLC showcased impressive performance with seamless system operations and prompt support. Throughout the project, our collaboration was smooth, with their team ensuring effective communication, regular updates, and flexibility to adapt to our evolving needs. They took the time to understand Party City's specific brand standards and customer expectations, aligning their approach with our objectives. PROJECT FEEDBACK: Thanks to Assistring LLC's dedication, the client experienced a 60% increase in customer satisfaction ratings, fewer abandoned calls, and a significant rise in sales. The team maintained consistent communication, offered timely support, and demonstrated great adaptability to cater to the client's changing needs.