Top eCommerce Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the eCommerce industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

524 Companies

Top eCommerce Customer Support Outsourcing Companies

H&K Soft Company
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H&K Soft Company LLC specializes in software development focused on volumetric data analysis. The company also engages in creating solutions for microservice architecture to enhance efficiency and reduce customer costs. Our team is actively involved in sectors such as FinTech, HealthCare, Telecom, a
Highlights
$5,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
Warszawa, Masovian, Pl
Services Provided+2 Services
5% Mobile App Development (iOS & Android)
13% Custom Web Application Development
7% E-Commerce Development
25% Customer Support Outsourcing
AI Summary
“H&K Soft Company LLC specializes in software development with expertise in volumetric data analysis and microservice architecture across FinTech, HealthCare, Telecom, and E-commerce sectors.”
TingTing
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TingTing is an AI-driven communication platform designed for businesses and organizations in Nepal. It facilitates the automation and expansion of customer interactions via voice calls, SMS, surveys, and AI agents.
Highlights
10-49
Employees
Services Provided
34% Unified Communications Consulting & SI
33% SMS Marketing
33% Customer Support Outsourcing
AI Summary
“TingTing is an AI-powered communication platform in Nepal that enables businesses to automate and enhance customer engagement through voice calls, SMS, surveys, and AI agents.”
World Wide Outsource Solutions LLC
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World Wide Outsource Solutions is a company that specializes in outsourcing and human resources, dedicated to delivering customized solutions for clients of all sizes, from small businesses to large enterprises. Our services include IT support, customer care, sales, software development, appointment
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
San Antonio, Texas, Us
Services Provided
33% Custom Web Application Development
24% Appointment Setting Services
10% Lead Scoring & Qualification
33% Customer Support Outsourcing
AI Summary
“World Wide Outsource Solutions LLC offers comprehensive outsourcing and HR services, including IT support, customer care, sales, and software development, catering to businesses of all sizes.”
F
FORMIDABLE
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Experience global innovation through our client-oriented software development services based in Ukraine and Europe, catering to markets in the USA, Europe, and the Arabian region. We specialize in Web, Software, and App Development, as well as AI/ML and other technologies. With customized solutions
Highlights
$25,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
Services Provided+1 Services
23% Custom Web Application Development
10% Mobile App Development (iOS & Android)
20% Product UX Strategy
14% UX Research & Usability Testing
AI Summary
“FORMIDABLE delivers client-focused software development across Web, App, AI/ML technologies, combining global expertise with regional insights to advance businesses in USA, Europe, and Arabia.”
Dam Squad
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At Dam Squad, we incorporate a paid media and sales agency that executes high-quality campaigns, with a focus on e-commerce and lead generation, completing the conversion process with a dedicated customer service and sales team. Our mission is to transform our clients' digital landscapes, much like
Highlights
10-49
Employees
Cordoba, Cordoba, Ar
Services Provided+4 Services
7% Content Marketing Strategy
5% Email Marketing & Automation
18% Social Media Marketing
3% Conversion Rate Optimization (CRO)
AI Summary
“Dam Squad is a versatile agency specializing in paid media, sales, customer service, UX design, and growth hacking, delivering customized solutions that optimize digital performance and client success.”
Global Bilgi
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Global Bilgi is a multilingual, multichannel outsourcing contact center that offers its own IT solutions, aimed at providing an outstanding customer experience. With offices in Ukraine and Turkey, we boast a dedicated team of over 17,000 employees. Our operations in Ukraine began in October 2008, an
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Kyiv, Ua
Services Provided
33% Other IT Consulting and SI
33% Customer Support Outsourcing
24% Business Process Outsourcing
10% Telemarketing & Telesales
AI Summary
“Global Bilgi is a leading multilingual, multichannel contact center with 17,000+ staff across Ukraine and Turkey, delivering diverse customer support and innovative IT solutions like the Sirius platform.”
Leverage Contact Center
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Leverage Contact Center is a global outsourcing company specializing in contact center and customer experience (CX) services, with teams located in Portugal and Angola. With over eight years of experience, we assist our clients in delivering exceptional customer service through omnichannel support,
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Services Provided+2 Services
40% Customer Support Outsourcing
15% Customer Success Program Design
10% Help Center & Knowledge Base Development
10% Voice of Customer (VoC) Programs
AI Summary
“Leverage Contact Center delivers global outsourcing solutions with omnichannel CX, back-office support, and AI-driven technologies, serving diverse industries with scalable, multilingual services for enhanced customer experience.”
SWITCH360
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SWITCH360 is an award-winning company specializing in customer service, business process outsourcing, and back-office solutions. Our wide array of clients enables us to manage their business operations around the clock, every day of the year, regardless of the services required. Each day, numerous c
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Services Provided
18% Live Chat & Chatbot Implementation
32% Customer Support Outsourcing
20% Content Moderation Services
30% Data Annotation Services
AI Summary
“SWITCH360 is an award-winning provider of 24/7 customer service and business process outsourcing, delivering comprehensive back-office solutions that enhance customer experience, reduce costs, and improve satisfaction.”
Sales 8
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At Sales8, we go beyond merely generating leads—we assist businesses in building dependable pipelines and revenue streams. Utilizing a data-driven outbound approach, we enhance every conversion rate, offering you a reliable and quantifiable pipeline. Our solutions establish consistent pipelines whil
Highlights
$5,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
50-249
Employees
Services Provided+2 Services
9% Sales Process Consulting
18% Outbound Lead Generation
7% Appointment Setting Services
25% Account-Based Marketing (ABM)
AI Summary
“Sales8 delivers data-driven outbound sales solutions that build consistent, transparent pipelines and revenue streams through personalized campaigns, real-time analytics, and global nearshore expertise for sustainable business growth.”
Essentiel Outsourcing S.L
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With more than 20 years of experience in managing international services, we focus on increasing customer value through process centralization and the implementation of best practices in both B2C and B2B markets worldwide. Our expertise enables us to optimize operations and enhance service efficienc
Highlights
< $25/hr
Avg Hourly Rate
50-249
Employees
Barcelona, Catalonia, Es
Services Provided+4 Services
30% Customer Support Outsourcing
15% Customer Success Program Design
8% Help Center & Knowledge Base Development
10% NPS & Customer Satisfaction Research
AI Summary
“Essentiel Outsourcing S.L. specializes in global, multilingual customer service and process optimization, delivering customized, high-quality omnichannel solutions that enhance customer engagement and drive business growth.”

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