Top eCommerce Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the eCommerce industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

524 Companies

Top eCommerce Customer Support Outsourcing Companies

Sonnecto
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Sonnecto is a technology-focused company that specializes in customer support and software solutions, with offices in Prishtina, London, and New York. Our mission is to elevate businesses by offering comprehensive support, engaging with clients, providing software solutions, improving sales, conduct
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Prishtina, Xk
Services Provided
34% Custom Web Application Development
33% IT Staff Augmentation
33% Customer Support Outsourcing
AI Summary
“Sonnecto delivers technology-driven customer support and software solutions across multiple offices, enhancing business performance through agile staff augmentation and comprehensive back-office and front-line services.”
Boomsourcing
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Boomsourcing, a company under Fusion CX, offers customized lead generation and qualification outsourcing services enhanced by cutting-edge AI, multilingual capabilities, and scalable options, helping clients from various industries increase their revenue.
Highlights
$25,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Lehi, Utah, Us
Services Provided+1 Services
15% Outbound Lead Generation
12% Appointment Setting Services
7% Lead Scoring & Qualification
33% Demand Generation Marketing
AI Summary
“Boomsourcing, part of Fusion CX, provides AI-enhanced, multilingual lead generation and qualification outsourcing services with scalable solutions to boost client revenue across diverse sectors.”
AM2PM Support
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ABOUT US We are dedicated to providing friendly customer support by continuously learning, evolving, and overcoming obstacles. AM2PM is a comprehensive support service provider that takes pride in delivering top-notch and cost-effective customer management and backend solutions, enabling our clients
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
New Delhi, Delhi, In
Services Provided+1 Services
33% Customer Support Outsourcing
33% Appointment Setting Services
14% Sales Services
10% Medical Billing Services
AI Summary
“AM2PM Support delivers comprehensive, cost-effective customer management and backend solutions, aiding small businesses with sales, billing, technical support, and data services to foster customer relationships.”
OnDutyOps LLC
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OnDutyOps is a managed operations partner that assists startups and growing brands with their customer support, sales operations, and administrative needs around the clock. We offer Operations-as-a-Service (OaaS), which integrates trained personnel and AI automation to provide dependable operations
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Services Provided+5 Services
30% Customer Support Outsourcing
10% Live Chat & Chatbot Implementation
5% Escalation Management Process Design
5% Customer Success Program Design
AI Summary
“OnDutyOps LLC provides managed Operations-as-a-Service combining skilled personnel and AI to deliver scalable customer support, sales, and administrative solutions for startups and growing brands.”
Intercom Nigeria
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Intercom Nigeria boasts a skilled team proficient in various aspects of unified communications, including Telepresence, SIP Trunking, DID, VoIP, IP PBX, call center solutions, and technical consulting and design. Our company also offers BPO services like telemarketing, payment processing, market res
Highlights
$100,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Ikeja, Lagos, Ng
Services Provided+1 Services
28% Customer Support Outsourcing
5% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
33% Customer Experience (CX) Strategy
30% Unified Communications Consulting & SI
AI Summary
“Intercom Nigeria specializes in unified communications and BPO services, offering expert technical solutions and skilled remote-capable agents serving clients in Nigeria and multiple countries since 2010.”
lytup
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LYTUP soutient les entreprises B2B dans l'accélération de leur développement grâce à une approche globale qui combine le marketing digital, le growth marketing, la génération de leads, l'événementiel et la prospection externalisée. Notre objectif est clair : convertir chaque action marketing en oppo
Highlights
$1,000+
Min Project Size
10-49
Employees
Paris, Ile De France, Fr
Services Provided+5 Services
20% Brand Identity Design
14% Logo Design
8% Search Engine Optimization (SEO)
8% Content Marketing Strategy
AI Summary
“LYTUP accelerates B2B growth through integrated digital marketing, lead generation, event management, and outsourced prospecting, delivering result-oriented strategies that convert marketing actions into tangible business opportunities.”
Brandix Soft
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Discover your business's full potential with customized digital marketing solutions from BrandixSoft. We exceed conventional approaches by employing strategic and targeted SEO, PPC, web development, content marketing, and social media marketing tactics designed specifically to significantly enhance
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
London, England, Gb
Services Provided+7 Services
10% Search Engine Optimization (SEO)
8% Pay Per Click
6% Social Media Marketing
1% Other Digital Marketing
AI Summary
“Brandix Soft is a UK-based agency delivering tailored digital marketing, paid advertising, lead generation, web development, and customer support solutions to drive business growth and online visibility.”
ManilaPros
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ManilaPros is a leading Ecommerce outsourcing firm based in the Philippines, featuring a skilled team of Ecommerce experts in customer support, creative design, and product information management. Founded by experienced executives, we are recognized as a trusted partner for numerous companies in nee
Highlights
250-999
Employees
Services Provided+1 Services
33% Change Management Consulting
10% Search Engine Optimization (SEO)
20% Ecommerce Marketing
4% Social Media Marketing
AI Summary
“ManilaPros is a Philippine-based ecommerce outsourcing firm offering expert customer support, creative design, and product management services, delivering scalable, high-quality offshore staffing solutions globally.”
Echelon Advising LLC
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Echelon Advising is a consulting firm specializing in AI and automation, assisting contemporary businesses in creating and implementing personalized artificial intelligence systems. We collaborate with founder-led companies, agencies, and service-oriented businesses that aim to accelerate growth by
Highlights
2-9
Employees
Los Angeles, California, Us
Services Provided+7 Services
7% AI Strategy & Roadmap Consulting
3% LLM Integration & Prompt Engineering
5% Custom AI Chatbot Development
3% Machine Learning Model Development
AI Summary
“Echelon Advising specializes in customized AI and automation solutions for founder-led businesses, enhancing operational efficiency, workflow integration, and growth through tailored AI systems and automation strategies.”
Alpha Group
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Alpha Group is a leading provider of IT and BPO solutions located in Bangladesh and the USA, and it operates as an extension of ATZ Solution LLC. We focus on software development, cybersecurity, website design, call center services, and HR solutions, offering affordable and innovative technology to
Highlights
$10,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
Services Provided+1 Services
17% Custom Web Application Development
10% Backend Development
7% Frontend Development
33% Customer Support Outsourcing
AI Summary
“Alpha Group provides comprehensive IT and BPO services globally, including software development, cybersecurity, and HR solutions, enabling businesses to achieve digital transformation and operational excellence.”

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