Top eCommerce Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the eCommerce industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

514 Companies

Top eCommerce Customer Support Outsourcing Companies

Sales 8Profile set up by Edverise AI
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At Sales8, we go beyond merely generating leads—we assist businesses in building dependable pipelines and revenue streams. Utilizing a data-driven outbound approach, we enhance every conversion rate, offering you a reliable and quantifiable pipeline. Our solutions establish consistent pipelines whil
Highlights
$5,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
50-249
Employees
Services Provided+2 Services
9% Sales Process Consulting
18% Outbound Lead Generation
7% Appointment Setting Services
25% Account-Based Marketing (ABM)
AI Summary
“Sales8 delivers data-driven outbound sales solutions that build consistent, transparent pipelines and revenue streams through personalized campaigns, real-time analytics, and global nearshore expertise for sustainable business growth.”
Leverage Contact CenterProfile set up by Edverise AI
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Leverage Contact Center is a global outsourcing company specializing in contact center and customer experience (CX) services, with teams located in Portugal and Angola. With over eight years of experience, we assist our clients in delivering exceptional customer service through omnichannel support,
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Services Provided+2 Services
40% Customer Support Outsourcing
15% Customer Success Program Design
10% Help Center & Knowledge Base Development
10% Voice of Customer (VoC) Programs
AI Summary
“Leverage Contact Center delivers global outsourcing solutions with omnichannel CX, back-office support, and AI-driven technologies, serving diverse industries with scalable, multilingual services for enhanced customer experience.”
SonnectoProfile set up by Edverise AI
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Sonnecto is a technology-focused company that specializes in customer support and software solutions, with offices in Prishtina, London, and New York. Our mission is to elevate businesses by offering comprehensive support, engaging with clients, providing software solutions, improving sales, conduct
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Prishtina, Xk
Services Provided
34% Custom Web Application Development
33% IT Staff Augmentation
33% Customer Support Outsourcing
AI Summary
“Sonnecto delivers technology-driven customer support and software solutions across multiple offices, enhancing business performance through agile staff augmentation and comprehensive back-office and front-line services.”
Essentiel Outsourcing S.LProfile set up by Edverise AI
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With more than 20 years of experience in managing international services, we focus on increasing customer value through process centralization and the implementation of best practices in both B2C and B2B markets worldwide. Our expertise enables us to optimize operations and enhance service efficienc
Highlights
< $25/hr
Avg Hourly Rate
50-249
Employees
Barcelona, Catalonia, Es
Services Provided+4 Services
30% Customer Support Outsourcing
15% Customer Success Program Design
8% Help Center & Knowledge Base Development
10% NPS & Customer Satisfaction Research
AI Summary
“Essentiel Outsourcing S.L. specializes in global, multilingual customer service and process optimization, delivering customized, high-quality omnichannel solutions that enhance customer engagement and drive business growth.”
BoomsourcingProfile set up by Edverise AI
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Boomsourcing, a company under Fusion CX, offers customized lead generation and qualification outsourcing services enhanced by cutting-edge AI, multilingual capabilities, and scalable options, helping clients from various industries increase their revenue.
Highlights
$25,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Lehi, Utah, Us
Services Provided+1 Services
15% Outbound Lead Generation
12% Appointment Setting Services
7% Lead Scoring & Qualification
33% Demand Generation Marketing
AI Summary
“Boomsourcing, part of Fusion CX, provides AI-enhanced, multilingual lead generation and qualification outsourcing services with scalable solutions to boost client revenue across diverse sectors.”
AM2PM SupportProfile set up by Edverise AI
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ABOUT US We are dedicated to providing friendly customer support by continuously learning, evolving, and overcoming obstacles. AM2PM is a comprehensive support service provider that takes pride in delivering top-notch and cost-effective customer management and backend solutions, enabling our clients
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
New Delhi, Delhi, In
Services Provided+1 Services
33% Customer Support Outsourcing
33% Appointment Setting Services
14% Sales Services
10% Medical Billing Services
AI Summary
“AM2PM Support delivers comprehensive, cost-effective customer management and backend solutions, aiding small businesses with sales, billing, technical support, and data services to foster customer relationships.”
OnDutyOps LLCProfile set up by Edverise AI
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OnDutyOps is a managed operations partner that assists startups and growing brands with their customer support, sales operations, and administrative needs around the clock. We offer Operations-as-a-Service (OaaS), which integrates trained personnel and AI automation to provide dependable operations
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Services Provided+5 Services
30% Customer Support Outsourcing
10% Live Chat & Chatbot Implementation
5% Escalation Management Process Design
5% Customer Success Program Design
AI Summary
“OnDutyOps LLC provides managed Operations-as-a-Service combining skilled personnel and AI to deliver scalable customer support, sales, and administrative solutions for startups and growing brands.”
Markelytics SolutionsProfile set up by Edverise AI
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With over 21 years of experience, Markelytics serves as a comprehensive market research agency offering complete research solutions. Our knowledge and presence extend across more than 80 markets. Our offerings include various market research services, solutions, panels, and products, featuring over
Highlights
250-999
Employees
Bengaluru, Karnataka, In
Services Provided
34% Market Research & Competitive Intelligence
33% Customer Support Outsourcing
33% Business Consulting Services
AI Summary
“Markelytics Solutions is a global market research agency with over 21 years' experience, providing comprehensive qualitative and quantitative research services across 80+ markets with advanced technology.”
Intercom NigeriaProfile set up by Edverise AI
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Intercom Nigeria boasts a skilled team proficient in various aspects of unified communications, including Telepresence, SIP Trunking, DID, VoIP, IP PBX, call center solutions, and technical consulting and design. Our company also offers BPO services like telemarketing, payment processing, market res
Highlights
$100,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Ikeja, Lagos, Ng
Services Provided+1 Services
28% Customer Support Outsourcing
5% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
33% Customer Experience (CX) Strategy
30% Unified Communications Consulting & SI
AI Summary
“Intercom Nigeria specializes in unified communications and BPO services, offering expert technical solutions and skilled remote-capable agents serving clients in Nigeria and multiple countries since 2010.”
lytupProfile set up by Edverise AI
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LYTUP soutient les entreprises B2B dans l'accélération de leur développement grâce à une approche globale qui combine le marketing digital, le growth marketing, la génération de leads, l'événementiel et la prospection externalisée. Notre objectif est clair : convertir chaque action marketing en oppo
Highlights
$1,000+
Min Project Size
10-49
Employees
Paris, Ile De France, Fr
Services Provided+5 Services
20% Brand Identity Design
14% Logo Design
8% Search Engine Optimization (SEO)
8% Content Marketing Strategy
AI Summary
“LYTUP accelerates B2B growth through integrated digital marketing, lead generation, event management, and outsourced prospecting, delivering result-oriented strategies that convert marketing actions into tangible business opportunities.”

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