Top eCommerce Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the eCommerce industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

524 Companies

Top eCommerce Customer Support Outsourcing Companies

ezyteams
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ezyteams is a premier provider of offshore staffing solutions located in the USA. We recognize the significance of finding the right talent to enhance your business, which is why we focus on recruiting highly qualified professionals for various roles across all industries. We take care of all aspect
Highlights
< $25/hr
Avg Hourly Rate
50-249
Employees
San Ramon, California, Us
Services Provided+2 Services
35% Customer Support Outsourcing
8% Live Chat & Chatbot Implementation
7% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
25% Appointment Setting Services
AI Summary
“ezyteams offers comprehensive offshore staffing solutions in the USA, managing recruitment, training, and employee development to provide seamless integration of qualified remote professionals across industries.”
Whirly
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We are a group of specialists in customer care and beyond. Our experience spans multiple market sectors, having collaborated with both major Polish corporations and small to medium-sized businesses. Rest assured, our committed full-stack team is equipped to assist you with all your IT projects.
Highlights
$10,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
50-249
Employees
Warszawa, Masovian, Pl
Services Provided+1 Services
23% Custom Web Application Development
10% Mobile App Development (iOS & Android)
20% Conversational AI & Voice Assistant Development
14% Machine Learning Model Development
AI Summary
“Whirly is a dedicated full-stack IT team specializing in customer care and diverse market sectors, supporting businesses from SMEs to major Polish corporations with comprehensive project assistance.”
Hit Rate Solutions
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Hit Rate Solutions is a BPO call center located in the Philippines, with a representative office in Chicago, dedicated to supporting small and medium-sized enterprises in the United States, Canada, and Australia. We offer a wide range of contact center services, including appointment setting, cold c
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Chicago, Illinois, Us
Services Provided+1 Services
33% Customer Support Outsourcing
23% Appointment Setting Services
10% Outbound Lead Generation
19% Business Process Outsourcing
AI Summary
“Hit Rate Solutions is a Philippines-based BPO providing 24/7 contact center services like lead generation and customer support to SMEs in the US, Canada, and Australia at competitive rates.”
Mirrolex Solutions
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We are a professional call center offering both inbound and outbound services to businesses throughout the USA, Canada, the UK, and beyond. Our skilled agents excel in customer support, appointment scheduling, lead generation, telesales, technical assistance, and helpdesk services. Whether you requi
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
2-9
Employees
Services Provided
20% Custom Web Application Development
14% Mobile App Development (iOS & Android)
33% Social Media Marketing
33% Customer Support Outsourcing
AI Summary
“Mirrolex Solutions is a professional call center delivering inbound and outbound services including customer support, lead generation, and technical assistance across the USA, Canada, and the UK.”
ROI CX Solutions
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Achieving Measurable Customer Experience Outcomes ROI CX Solutions is a customer experience and BPO partner located in the U.S., assisting companies in efficiently and precisely expanding their support, sales, and back-office functions. We focus on providing affordable, high-quality outsourcing sol
Highlights
$50,000+
Min Project Size
1000-9999
Employees
American Fork, Utah, Us
Services Provided
8% Help Center & Knowledge Base Development
12% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
30% Customer Support Outsourcing
50% Content Moderation Services
AI Summary
“ROI CX Solutions delivers comprehensive customer experience and outsourcing services, partnering with businesses to optimize support, sales, and back-office functions for measurable growth and satisfaction.”
ePlanet communication Pvt. Ltd.
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Business process outsourcing has become a key global strategy for fostering business growth, and ePlanet’s extensive experience in the outsourcing sector provides it with the agility to adapt to different delivery and operational models tailored to our clients' needs. Operating a successful business
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Karachi, Sindh, Pk
Services Provided+1 Services
28% Customer Support Outsourcing
5% Live Chat & Chatbot Implementation
20% Email Marketing & Automation
14% Social Media Marketing
AI Summary
“ePlanet communication Pvt. Ltd. specializes in business process outsourcing, offering adaptable services in customer support, sales, technical assistance, data management, and fulfillment to enhance client operations.”
Angkor High Solutions Co Ltd
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Angkor High Solutions (AHS) is a prominent BPO firm in Cambodia, providing top-notch business process outsourcing services to clients around the world. AHS presents a distinctive value proposition for organizations looking to broaden their BPO vendor options. We integrate exceptional service, a stra
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Services Provided
25% Generative AI
25% Data Annotation Services
25% Customer Support Outsourcing
25% Graphic Design
AI Summary
“Angkor High Solutions Co Ltd. is a leading Cambodian BPO firm offering high-quality, globally focused outsourcing services, leveraging strategic location and long-term partnerships to support client growth.”
Connectly Outbound
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You've created something amazing, but not enough people are aware of it. Your sales team is exhausted, and your inbox is silent. Cold emails are ineffective, and direct messages seem insincere. Potential buyers are ignoring your calls, and nothing seems to be working. Whether you'r
Highlights
$25-49/hr
Avg Hourly Rate
50-249
Employees
Services Provided+2 Services
23% Email Marketing & Automation
8% Social Media Marketing
2% Other Digital Marketing
33% Customer Support Outsourcing
AI Summary
“Connectly Outbound enhances sales effectiveness by identifying targeted buyers, crafting impactful cold emails and direct messages, and scheduling committed prospect calls to drive consistent growth across industries.”
Call Center Solutions Africa(CCSA)
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Call Center Solutions Africa (CCSA) is a comprehensive outsourcing provider that assists businesses in launching, scaling, and optimizing expert-led omnichannel contact center teams across Africa. We support both global enterprises and African organizations in creating efficient, secure, and high-qu
Highlights
$5,000+
Min Project Size
10-49
Employees
Services Provided+2 Services
20% Outbound Lead Generation
14% CRM Setup & Management
20% Customer Support Outsourcing
10% Customer Success Program Design
AI Summary
“Call Center Solutions Africa provides comprehensive outsourcing services, enabling businesses to establish, scale, and optimize expert-led omnichannel contact centers across Africa efficiently and compliantly.”
Offshore Team
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Offshore•Team is a software technology partner located in India, collaborating with various organizations worldwide to deliver innovative products and solutions. Our team of over 100 technology experts is dedicated to transforming the tech industry and enhancing business value through our services.
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Mumbai, Maharashtra, In
Services Provided+3 Services
15% Custom Web Application Development
12% Mobile App Development (iOS & Android)
7% E-Commerce Development
3% AI Strategy & Roadmap Consulting
AI Summary
“Offshore•Team is an Indian software technology partner providing rapid, cost-effective remote teams, enabling global businesses to accelerate innovation and operational efficiency through expert workforce management.”

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