Top eCommerce Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the eCommerce industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

524 Companies

Top eCommerce Customer Support Outsourcing Companies

AnswerConnect
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Recognized as the top answering service by Forbes in 2025, AnswerConnect is dedicated to helping your business thrive by ensuring you never miss an opportunity to connect. We focus on genuine human interactions, without the use of bots or AI, to create meaningful connections that attract customers a
Highlights
1000-9999
Employees
Portland, Oregon, Us
Services Provided
34% Customer Support Outsourcing
33% Appointment Setting Services
33% Lead Qualification Services
AI Summary
“AnswerConnect, Forbes' top answering service in 2025, offers 24/7 human-powered call handling, lead qualification, and scheduling, ensuring seamless client support and fostering loyalty.”
BizSprints
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Many businesses have difficulty managing the various details within their departments, databases, and dashboards. BizSprints provides consulting and professional services to help integrate all these components within your operational software, enabling your teams to gain clarity and increase product
Highlights
$5,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
Knoxville, Tennessee, Us
Services Provided
24% CRM Consulting and SI
10% Unified Communications Consulting & SI
33% Operational Process Consulting
33% Customer Support Outsourcing
AI Summary
“BizSprints offers consulting and professional services to integrate departmental systems and databases, enhancing operational clarity and boosting team productivity across businesses.”
Techtency
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**Company Overview:** Techtency (previously known as Abhishek IT Services) has over 13 years of expertise in technology and has transformed from a trusted IT infrastructure provider into a leading global technology partner. With the Techtency brand, we continue our journey by merging our extensive t
Highlights
$100-149/hr
Avg Hourly Rate
2-9
Employees
Bengaluru, Karnataka, In
Services Provided+2 Services
14% Product UX Strategy
15% Web App UI Design
5% Brand Identity Design
20% Graphic Design
AI Summary
“Techtency, a global technology partner with 13+ years experience, delivers custom software, e-commerce, web design, and digital marketing to drive secure, scalable digital growth for businesses.”
Navira Enterprises
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Navira Enterprises offers pre-screened virtual assistants for businesses aiming to streamline tasks and scale effectively. We don't simply connect you with a freelancer; instead, we pair you with a trained, dependable VA who smoothly integrates into your workflow. Our virtual assistants manage key b
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Services Provided+1 Services
33% Customer Support Outsourcing
18% Appointment Setting Services
16% Outbound Lead Generation
24% Administrative Services
AI Summary
“Navira Enterprises provides vetted virtual assistants skilled in administrative, sales, real estate, e-commerce, and executive support, enabling businesses to streamline operations and scale efficiently.”
INFORIZA
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Inforiza is a prominent provider of outsourced data entry services focused on improving data management processes for companies in diverse sectors. We recognize that efficient data management is crucial for making informed decisions and achieving operational effectiveness. Our skilled professionals
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Bengaluru, Karnataka, In
Services Provided
14% E-Commerce Development
20% Custom Web Application Development
33% Customer Support Outsourcing
33% Operational Process Consulting
AI Summary
“Inforiza specializes in outsourced data entry services, enhancing data management for diverse sectors through skilled professionals, advanced technology, and customized high-quality solutions.”
TaskUs
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At TaskUs, we commit to four key values: our people, our processes, our technology, and the ability to foster transformational growth. As a modern and innovative outsourcing partner, we are adaptable, fast, and responsive to the evolving demands of our clients. With a distinct emphasis on growth, we
Highlights
$50,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10000+
Employees
Santa Monica, California, Us
Services Provided
20% Content Moderation Services
14% Data Annotation Services
33% Customer Support Outsourcing
33% Generative AI
AI Summary
“TaskUs is a dynamic outsourcing partner specializing in cloud-based digital customer service, combining people, technology, and processes to foster innovation, growth, and enhanced client experiences.”
JL OUTSOURCING
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JL OUTSOURCING is the leading center for freelancing, outsourcing, computer training, and web development in Chittagong. We provide everything you need to enhance your business, career, and skills. With cutting-edge technology and advanced expertise, we will guide you on how to expand your business
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Chattogram, Bd
Services Provided+6 Services
10% Digital Strategy
8% Search Engine Optimization (SEO)
5% Email Marketing & Automation
2% Affiliate Marketing Program Management
AI Summary
“JL OUTSOURCING in Chittagong specializes in freelancing, outsourcing, computer training, and web development, offering global clients innovative solutions to enhance business growth and professional skills.”
Sonic Vars
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Hello everyone, we are an India-based company founded in 2020, and we promise our clients cost-effective solutions that deliver excellent results.
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Visakhapatnam, Andhra Pradesh, In
Services Provided+2 Services
15% Mobile App Development (iOS & Android)
18% Custom Web Application Development
12% Sales Development Representative (SDR) Services
12% Outbound Lead Generation
AI Summary
“Founded in 2020 in India, Sonic Vars offers cost-effective, high-quality solutions across various industries, focusing on delivering excellent results to its clients.”
GECO
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We are a technology startup specializing in web-based SaaS solutions. Our focus is on developing customer service tools that enhance the Customer Experience (CX). With a team of over 30 dedicated professionals who are passionate about our mission, we are committed to meeting our clients' needs. Our
Highlights
10-49
Employees
Services Provided
35% Customer Support Outsourcing
35% Custom Development
25% Robotic Process Automation (RPA)
5% E-Commerce Development
AI Summary
“GECO is a technology startup delivering web-based SaaS customer service solutions like TURNOS, CENTRIC, BOT, and TIENDA, enhancing customer experience with a skilled professional team.”
EVENT TIME LTD
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We offer a comprehensive range of professional event planning services, which encompass event management, coordination, theming, brand activation events, decor and styling, conferences, exhibitions and signage, stall design, stand fabrication, exhibition organization, product launches, wedding plann
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Services Provided
33% Other Digital Marketing
24% Brand Identity Design
10% Environmental & Signage Design
33% Customer Support Outsourcing
AI Summary
“EVENT TIME LTD specializes in professional event planning, brand activation, graphic design, and customer service outsourcing, delivering creative, comprehensive solutions for diverse events and client engagement.”

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