Top eCommerce Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the eCommerce industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

How this list is built

We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

Top eCommerce Customer Support Outsourcing Companies

  1. Is this your business? Become an Edverise partner & Claim Now

    At Designveloper, we view software development as a journey with the realization of your idea as the ultimate goal. Every successful product begins as a concept, yet many teams face challenges in transforming that concept into reality. We support founders, startups, and businesses in converting ambi


    Highlights

    $10,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    50-249

    Employees

    Ho Chi Minh City, Vn

    Services Provided+1 Services
    18% Mobile App Development (iOS & Android)
    15% Custom Web Application Development
    20% Web App UI Design
    14% Product UX Strategy
    AI Summary

    “Designveloper is a Vietnam-based software development firm specializing in web, mobile, AI, and custom solutions, partnering globally to transform ideas into high-performance digital products.”

  2. Is this your business? Become an Edverise partner & Claim Now

    Hiring remote staff should be as seamless as ordering from Amazon— and we’ve made that a reality. Just let us know your needs, and we'll take care of everything else. Share your job specifications, and you'll soon be connected with pre-screened remote professionals. Afterward, you can select your to


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    New York, New York, Us

    Services Provided
    34% Customer Support Outsourcing
    33% Appointment Setting Services
    33% Recruitment & Staffing Services
    AI Summary

    “CrewBloom streamlines remote hiring by sourcing, vetting, and connecting businesses with pre-screened professionals across various roles, offering a risk-free trial to ensure optimal fit.”

  3. Is this your business? Become an Edverise partner & Claim Now

    MattsenKumar is a rapidly expanding business process outsourcing and customer experience management firm with operations in the US and India. Established by industry experts Mike Mattsen and Aarati Kumar, the company is based in Oregon, USA, and has delivery centers in Gurugram and Jaipur, India. La


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    1000-9999

    Employees

    Gurugram, Haryana, In

    Services Provided
    33% Customer Support Outsourcing
    33% Cybersecurity Assessments & Hardening
    28% Business Process Outsourcing
    6% Fulfillment Services
    AI Summary

    “MattsenKumar LLC is a US-India based BPO firm specializing in customer experience management, contact center, back-office, and analytics services, with a strong commitment to quality and data security.”

  4. Is this your business? Become an Edverise partner & Claim Now

    At Bewage, we provide cost-effective, high-quality Virtual Assistant Services through offshore outsourcing. Our talented VAs specialize in administrative and technical tasks, guaranteeing excellent support and client satisfaction. With a committed team available around the clock, we offer continuous


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Chennai, Tamil Nadu, In

    Services Provided
    50% Social Media Marketing
    35% Customer Support Outsourcing
    15% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    AI Summary

    “Bewage Technologies offers cost-effective, high-quality offshore virtual assistant services specialized in administrative and technical support, ensuring reliable, around-the-clock assistance tailored to business needs.”

  5. Is this your business? Become an Edverise partner & Claim Now

    Enshored fuels the expansion of ambitious high-growth businesses by providing and overseeing teams of top-tier outsourcers. Our team of over 2,000 members supports the swift scaling of our clients, significantly enhancing their service quality and customer responsiveness. Enshored plays an active ro


    Highlights

    $50,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    1000-9999

    Employees

    Pasig City, Metro Manila, Ph

    Services Provided+1 Services
    23% Customer Support Outsourcing
    4% Content Moderation Services
    7% Churn Analysis & Retention Strategy
    4% Content Moderation Services
    AI Summary

    “Enshored specializes in scalable outsourcing solutions including customer support, content moderation, and digital marketing, leveraging AI to enhance service quality across diverse industries for high-growth clients.”

  6. Is this your business? Become an Edverise partner & Claim Now

    Growup's Virtual Assistants possess vast experience. Every VA must undergo a thorough vetting process prior to being matched with a client. This guarantees that your dedicated VA will be both qualified and ready to handle the tasks you require assistance with, relieving you of some of your workload!


    Highlights

    $1,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    10-49

    Employees

    Gurugram, Haryana, In

    Services Provided+3 Services
    15% Outbound Lead Generation
    13% Sales Development Representative (SDR) Services
    10% Lead Scoring & Qualification
    13% Appointment Setting Services
    AI Summary

    “Growup Technologies delivers expert virtual assistant, sales outsourcing, and customer support services, ensuring qualified workforce and tailored solutions to enhance business efficiency and client satisfaction.”

  7. Is this your business? Become an Edverise partner & Claim Now

    With Protranslate, an online platform for professional translation services, you won’t need to search for a translation office to have your documents translated by experts. Our professional translation company offers 24/7 customer support to assist you with any inquiries related to document translat


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Atasehir, Istanbul, Tr

    Services Provided
    34% Customer Support Outsourcing
    33% QA & Software Testing
    33% Translation & Interpretation Services
    AI Summary

    “Protranslate is a leading online platform offering expert professional translation services across diverse fields with 24/7 support and strict quality controls for tailored document solutions.”

  8. Is this your business? Become an Edverise partner & Claim Now

    Digital Minds BPO Services is your outsourcing partner based in the Philippines. We are a locally-owned Business Process Outsourcing (BPO) company that provides a range of solutions primarily aimed at assisting eCommerce front and back office operations, startups, tech firms, accounting agencies, ma


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Naga, Bicol, Ph

    Services Provided+2 Services
    17% Search Engine Optimization (SEO)
    10% Pay Per Click
    7% Ecommerce Marketing
    33% Customer Support Outsourcing
    AI Summary

    “Digital Minds BPO Services is a Philippines-based outsourcing partner offering diverse business process solutions to enhance efficiency, scalability, and cost savings for SMEs across major global markets.”

  9. Is this your business? Become an Edverise partner & Claim Now

    Front Desk Helpers is a Woman-Owned Small Business (WOSB) outsourcing firm established in 2015, based in New Jersey, USA. We experience annual employee growth, having surpassed 70 remote professionals by 2020. Our offerings include Remote Employee Outsourcing and Software Development across various


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Old Bridge, New Jersey, Us

    Services Provided+3 Services
    7% Mobile App Development (iOS & Android)
    4% E-Commerce Development
    23% Custom Web Application Development
    33% Customer Support Outsourcing
    AI Summary

    “Front Desk Helpers, a Woman-Owned Small Business since 2015, specializes in remote employee outsourcing and software development, delivering swift telecommunications support and virtual workstations across industries.”

  10. Is this your business? Become an Edverise partner & Claim Now

    i2c World, Inc. is a business process outsourcing firm with locations in New York and an offshore facility in Mumbai, India. Founded in 2001, the company focuses on offshore business processing and specializes in voice and data services. Our 300-seat center serves clients in various sectors, includi


    Highlights

    $5,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Mumbai, Maharashtra, In

    Services Provided
    33% Customer Support Outsourcing
    33% Outbound Lead Generation
    26% Business Process Outsourcing
    8% Analytics Services
    AI Summary

    “i2c World Inc. is a global business process outsourcing firm specializing in voice and data services, supporting diverse sectors with sales, customer support, data management, and billing solutions.”

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