Top eCommerce Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the eCommerce industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

524 Companies

Top eCommerce Customer Support Outsourcing Companies

Urvam Technologies
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Urvam Technologies is a web development firm with expertise in various areas, including website design and development, search engine optimization (SEO), internet marketing, online branding, and mobile application development. Located in Ahmedabad, Gujarat, India, we leverage the latest technologies
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
Ahmedabad, Gujarat, In
Services Provided+5 Services
8% Custom Web Application Development
7% Mobile App Development (iOS & Android)
7% E-Commerce Development
5% Backend Development
AI Summary
“Urvam Technologies is an Ahmedabad-based web development firm offering web design, SEO, internet marketing, mobile app development, and custom software solutions using modern technologies and frameworks.”
SkyTech Solutions
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SkyTech Solutions was established in September 2013 to serve organizations of all sizes, driven by the belief that outsourcing should be accessible not just to Fortune 1000 companies but to all businesses aiming to enhance their competitiveness. We aimed to develop a business model that made outsour
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Dhaka, Dhaka, Bd
Services Provided
33% Graphic Design
33% Customer Support Outsourcing
20% Outbound Lead Generation
14% Appointment Setting Services
AI Summary
“SkyTech Solutions offers affordable, comprehensive outsourcing services including customer support, virtual assistance, and digital marketing, enhancing operational efficiency and customer experiences for businesses of all sizes.”
Mercatus
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📌 Mercatus is a global provider of BPO and ITO services and solutions that focuses on delivering exceptional customer care, paying attention to every point of customer interaction. We equip our clients with the necessary facilities, personnel, processes, and advanced omnichannel technologies to enh
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Sofia, Sofia, Bg
Services Provided+1 Services
20% Outbound Lead Generation
12% Appointment Setting Services
2% Market Research & Prospect List Building
33% Customer Support Outsourcing
AI Summary
“Mercatus delivers global BPO and ITO services specializing in omnichannel customer care, sales, and marketing strategies to enhance client operations, increase market share, and maximize ROI.”
Luum
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At Luum, we link outstanding brands with the most vibrant markets globally. Our goal goes beyond being just a service provider; we strive to integrate with your team and collaboratively develop a customized strategy that is designed specifically for your brand, enabling significant growth for your b
Highlights
$1,000+
Min Project Size
$100-149/hr
Avg Hourly Rate
10-49
Employees
Guatemala City, Gt
Services Provided+4 Services
13% Digital Strategy
5% Search Engine Optimization (SEO)
8% Ecommerce Marketing
25% Customer Support Outsourcing
AI Summary
“Luum partners with exceptional brands to deliver tailored strategies and collaborative solutions, driving significant business growth across diverse global markets.”
GCS Agents
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GCS is an outsourced contact center organization dedicated to facilitating effective communication with your customers. We operate voice and self-service channels to achieve your desired service levels in three distinct ways: 1) We carefully select and continuously train our associates through our F
Highlights
$50,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
250-999
Employees
Salisbury, Maryland, Us
Services Provided
33% Customer Support Outsourcing
7% Help Center & Knowledge Base Development
10% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
50% Operational Process Consulting
AI Summary
“GCS Agents is a global outsourced contact center providing multi-channel customer communication and back-office services, emphasizing personalized, empathetic interactions to enhance retention and brand loyalty.”
SupportYourApp
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SupportYourApp is a global provider of Intelligent Support-as-a-Service, offering secure technical, customer support, and customer experience services to developing companies worldwide since 2010. We specialize in omnichannel, scalable support customized to meet varied business demands, whether it’s
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Wilmington, Delaware, Us
Services Provided
34% AI Agent & Multi-Agent System Development
33% Data Annotation Services
33% Customer Support Outsourcing
AI Summary
“SupportYourApp delivers global, scalable Intelligent Support-as-a-Service, combining AI and expert consultants to provide customizable, cost-effective customer and technical support tailored to diverse business needs.”
Ask Data Entry
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We provide a specialized product data entry service that is efficient, accurate, and budget-friendly. Our comprehensive product data processing and management solutions cater to both new and existing online stores. Request a free quote today—affordable rates assured, and you can engage your dedicate
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Services Provided
34% Data Annotation Services
33% Customer Support Outsourcing
33% Market Research & Competitive Intelligence
AI Summary
“Ask Data Entry offers efficient and accurate product data entry and management services for online stores, ensuring affordability and dedicated customer support.”
Swivelt
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Swivelt is part of the Nityo Group. Our Hosted Services offer innovative, seamless outsourcing solutions that enable organizations to concentrate on growth and scalability. We are dedicated to assisting you in rapidly adapting and expanding your business to seize market opportunities and effectively
Highlights
$100,000+
Min Project Size
10-49
Employees
Singapore, Sg
Services Provided+1 Services
20% Pay Per Click
14% Search Engine Optimization (SEO)
33% Customer Support Outsourcing
20% Outbound Lead Generation
AI Summary
“Swivelt, within the Nityo Group, delivers innovative hosted outsourcing services that empower organizations to scale, adapt quickly, and efficiently manage operations for sustained growth.”
ServeRetail
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ServeRetail is a U.S.-based customer experience (CX) company specializing in retail and ecommerce, assisting online brands in providing quick and dependable customer service across the country. We cater to ecommerce, direct-to-consumer (DTC), and omnichannel retailers in the U.S. by offering service
Highlights
$25,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
1000-9999
Employees
Services Provided+1 Services
35% Customer Support Outsourcing
8% NPS & Customer Satisfaction Research
7% Voice of Customer (VoC) Programs
30% Generative AI
AI Summary
“ServeRetail is a U.S.-based CX provider specializing in comprehensive retail and ecommerce support, enhancing customer satisfaction and cost efficiency via multichannel service solutions.”
Avancera Solution
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Avancera Solution is a company that offers comprehensive software and tailored solutions to enhance business operations and maintenance services for improved real-time productivity. No matter the industry, our expert team is ready to assist you in automating your business with unified software, tran
Highlights
$5,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
50-249
Employees
Irving, Texas, Us
Services Provided+2 Services
14% Mobile App Development (iOS & Android)
7% E-Commerce Development
13% Custom Web Application Development
20% BI & Big Data Consulting & SI
AI Summary
“Avancera Solution delivers tailored software and innovative services across industries, enhancing business automation, real-time productivity, game development, and creative rebranding solutions.”

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