Top eCommerce Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the eCommerce industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

How this list is built

We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

514 Companies

Top eCommerce Customer Support Outsourcing Companies

WOW24-7Profile set up by Edverise AI
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
WOW24-7 allows Customer and Technical Support Executives to move past the challenges of hiring, onboarding, training, and variable CSAT associated with Customer Service Representatives and Team Leads. Since 2016, we have offered round-the-clock or office hours omnichannel customer service and techni
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Afton, Wyoming, Us
Services Provided
10% Help Center & Knowledge Base Development
12% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
28% Customer Support Outsourcing
50% IT Staff Augmentation
AI Summary
“WOW24-7 delivers omnichannel customer, technical, and operational support across multiple languages, offering tailored shared or dedicated teams, ensuring high CSAT, security compliance, and cost savings.”
Westshore Bpo Pvt LtdProfile set up by Edverise AI
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
We offer a broad spectrum of IT solutions and business processes to clients around the globe. Our Business Services merge a personal touch with advanced technology to create exceptional customer experiences. While technology introduces new and agile working methods, our interaction specialists focus
Highlights
$25,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Bengaluru, Karnataka, In
Services Provided
38% Customer Support Outsourcing
13% Customer Success Program Design
17% Business Plan Development
32% Operational Process Consulting
AI Summary
“Westshore BPO Pvt Ltd offers global IT and business process solutions, combining advanced technology and empathetic customer service to enhance operational efficiency and customer value.”
It-house.coProfile set up by Edverise AI
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
Ithouse is a software development company that specializes in application management, UI/UX design, employer branding, digital solutions, and outsourcing IT specialists. Our team is comprised of experts from three complementary firms: Ithouse, NMS Agency, and Job Assistant. We provide cutting-edge s
Highlights
$10,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
Warszawa, Masovian, Pl
Services Provided+2 Services
23% Custom Web Application Development
10% Mobile App Development (iOS & Android)
14% Product UX Strategy
10% Mobile App UI Design
AI Summary
“Ithouse is a global software development firm offering application management, UI/UX design, employer branding, and IT outsourcing with 12 years of experience and trusted by major corporations.”
Urvam TechnologiesProfile set up by Edverise AI
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
Urvam Technologies is a web development firm with expertise in various areas, including website design and development, search engine optimization (SEO), internet marketing, online branding, and mobile application development. Located in Ahmedabad, Gujarat, India, we leverage the latest technologies
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
Ahmedabad, Gujarat, In
Services Provided+5 Services
8% Custom Web Application Development
7% Mobile App Development (iOS & Android)
7% E-Commerce Development
5% Backend Development
AI Summary
“Urvam Technologies is an Ahmedabad-based web development firm offering web design, SEO, internet marketing, mobile app development, and custom software solutions using modern technologies and frameworks.”
SkyTech SolutionsProfile set up by Edverise AI
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
SkyTech Solutions was established in September 2013 to serve organizations of all sizes, driven by the belief that outsourcing should be accessible not just to Fortune 1000 companies but to all businesses aiming to enhance their competitiveness. We aimed to develop a business model that made outsour
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Dhaka, Dhaka, Bd
Services Provided
33% Graphic Design
33% Customer Support Outsourcing
20% Outbound Lead Generation
14% Appointment Setting Services
AI Summary
“SkyTech Solutions offers affordable, comprehensive outsourcing services including customer support, virtual assistance, and digital marketing, enhancing operational efficiency and customer experiences for businesses of all sizes.”
MercatusProfile set up by Edverise AI
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
📌 Mercatus is a global provider of BPO and ITO services and solutions that focuses on delivering exceptional customer care, paying attention to every point of customer interaction. We equip our clients with the necessary facilities, personnel, processes, and advanced omnichannel technologies to enh
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Sofia, Sofia, Bg
Services Provided+1 Services
20% Outbound Lead Generation
12% Appointment Setting Services
2% Market Research & Prospect List Building
33% Customer Support Outsourcing
AI Summary
“Mercatus delivers global BPO and ITO services specializing in omnichannel customer care, sales, and marketing strategies to enhance client operations, increase market share, and maximize ROI.”
LuumProfile set up by Edverise AI
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
At Luum, we link outstanding brands with the most vibrant markets globally. Our goal goes beyond being just a service provider; we strive to integrate with your team and collaboratively develop a customized strategy that is designed specifically for your brand, enabling significant growth for your b
Highlights
$1,000+
Min Project Size
$100-149/hr
Avg Hourly Rate
10-49
Employees
Guatemala City, Gt
Services Provided+4 Services
13% Digital Strategy
5% Search Engine Optimization (SEO)
8% Ecommerce Marketing
25% Customer Support Outsourcing
AI Summary
“Luum partners with exceptional brands to deliver tailored strategies and collaborative solutions, driving significant business growth across diverse global markets.”
GCS AgentsProfile set up by Edverise AI
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
GCS is an outsourced contact center organization dedicated to facilitating effective communication with your customers. We operate voice and self-service channels to achieve your desired service levels in three distinct ways: 1) We carefully select and continuously train our associates through our F
Highlights
$50,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
250-999
Employees
Salisbury, Maryland, Us
Services Provided
33% Customer Support Outsourcing
7% Help Center & Knowledge Base Development
10% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
50% Operational Process Consulting
AI Summary
“GCS Agents is a global outsourced contact center providing multi-channel customer communication and back-office services, emphasizing personalized, empathetic interactions to enhance retention and brand loyalty.”
SupportYourAppProfile set up by Edverise AI
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
SupportYourApp is a global provider of Intelligent Support-as-a-Service, offering secure technical, customer support, and customer experience services to developing companies worldwide since 2010. We specialize in omnichannel, scalable support customized to meet varied business demands, whether it’s
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Wilmington, Delaware, Us
Services Provided
34% AI Agent & Multi-Agent System Development
33% Data Annotation Services
33% Customer Support Outsourcing
AI Summary
“SupportYourApp delivers global, scalable Intelligent Support-as-a-Service, combining AI and expert consultants to provide customizable, cost-effective customer and technical support tailored to diverse business needs.”
Ask Data EntryProfile set up by Edverise AI
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
We provide a specialized product data entry service that is efficient, accurate, and budget-friendly. Our comprehensive product data processing and management solutions cater to both new and existing online stores. Request a free quote today—affordable rates assured, and you can engage your dedicate
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Services Provided
34% Data Annotation Services
33% Customer Support Outsourcing
33% Market Research & Competitive Intelligence
AI Summary
“Ask Data Entry offers efficient and accurate product data entry and management services for online stores, ensuring affordability and dedicated customer support.”

«Previous 1

...

25 2628 29

...

52 Next»

Latest insights & expert perspectives

Explore data-backed surveys with inputs from top industry experts.

Trust & Reviews

B2B Reviews Are Dying What Comes Next?

For the past decade, online reviews have been the default trust signal for B2B buyers. Before signing a contract with an agency, you check their Clutc

Nihar Ranjan Rout

B2B Strategy

The Discovery Gap: Why Great Work Isn't Enough Anymore

There was a time when doing exceptional work was enough to build a thriving agency. The work spoke for itself. Clients referred you. Reputation compou

Akash Mahapatra

Industry Trends

The Era of the Directory Is Over. Here's What's Replacing It.

The B2B directory had a good run. For two decades, it was the primary infrastructure connecting buyers with service providers a digital marketplace bu

Nihar Ranjan Rout

Check All Our Blogs

One Platform. One Promise. One Trust.

Whatever your business challenge, browse our most in-demand service categories to find top-rated companies and providers.