Top eCommerce Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the eCommerce industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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Top eCommerce Customer Support Outsourcing Companies

  1. Swivelt logo
    SwiveltProfile set up by Edverise AI
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    Swivelt is part of the Nityo Group. Our Hosted Services offer innovative, seamless outsourcing solutions that enable organizations to concentrate on growth and scalability. We are dedicated to assisting you in rapidly adapting and expanding your business to seize market opportunities and effectively


    Highlights

    $100,000+

    Min Project Size

    10-49

    Employees

    Singapore, Sg

    Services Provided+1 Services
    20% Pay Per Click
    14% Search Engine Optimization (SEO)
    33% Customer Support Outsourcing
    20% Outbound Lead Generation
    AI Summary

    Swivelt, within the Nityo Group, delivers innovative hosted outsourcing services that empower organizations to scale, adapt quickly, and efficiently manage operations for sustained growth.

  2. ServeRetail logo
    ServeRetailProfile set up by Edverise AI
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    ServeRetail is a U.S.-based customer experience (CX) company specializing in retail and ecommerce, assisting online brands in providing quick and dependable customer service across the country. We cater to ecommerce, direct-to-consumer (DTC), and omnichannel retailers in the U.S. by offering service


    Highlights

    $25,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    1000-9999

    Employees

    Services Provided+1 Services
    35% Customer Support Outsourcing
    8% NPS & Customer Satisfaction Research
    7% Voice of Customer (VoC) Programs
    30% Generative AI
    AI Summary

    ServeRetail is a U.S.-based CX provider specializing in comprehensive retail and ecommerce support, enhancing customer satisfaction and cost efficiency via multichannel service solutions.

  3. Avancera Solution logo
    Avancera SolutionProfile set up by Edverise AI
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    Avancera Solution is a company that offers comprehensive software and tailored solutions to enhance business operations and maintenance services for improved real-time productivity. No matter the industry, our expert team is ready to assist you in automating your business with unified software, tran


    Highlights

    $5,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    50-249

    Employees

    Irving, Texas, Us

    Services Provided+2 Services
    14% Mobile App Development (iOS & Android)
    7% E-Commerce Development
    13% Custom Web Application Development
    20% BI & Big Data Consulting & SI
    AI Summary

    Avancera Solution delivers tailored software and innovative services across industries, enhancing business automation, real-time productivity, game development, and creative rebranding solutions.

  4. ContactWorks logo
    ContactWorksProfile set up by Edverise AI
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    ContactWorks offers a range of services to facilitate various contact opportunities, such as field sales, field-service assistance, inbound and outbound phone sales, member services, order processing, billing, claims management, and help desk/technical support. Their outsourcing solutions leverage e


    Highlights

    $5,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    50-249

    Employees

    Austin, Texas, Us

    Services Provided
    35% Customer Support Outsourcing
    15% Help Center & Knowledge Base Development
    28% Outbound Lead Generation
    22% Sales Development Representative (SDR) Services
    AI Summary

    ContactWorks provides comprehensive outsourcing services including sales, service support, billing, and technical assistance, leveraging skilled talent to enhance operational efficiency and competitiveness.

  5. TopCom Solutions logo
    TopCom SolutionsProfile set up by Edverise AI
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    Topcom Solutions is a multilingual call center and outsourcing firm located in the Dominican Republic, dedicated to assisting international businesses in providing exceptional customer service in English, French, and Spanish. We offer both inbound and outbound support, technical help, live chat, and


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    1000-9999

    Employees

    Opa-locka, Florida, Us

    Services Provided
    35% Customer Support Outsourcing
    15% Live Chat & Chatbot Implementation
    30% Outbound Lead Generation
    20% Appointment Setting Services
    AI Summary

    Topcom Solutions is a multilingual call center and outsourcing firm offering scalable customer support, technical help, live chat, and translation services across diverse sectors with skilled bilingual agents.

  6. KeyToTech logo
    KeyToTechProfile set up by Edverise AI
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    At KeyToTech, our mission is to facilitate digital transformation for businesses and help transform startup ideas into reality. We aim to streamline the process and bring your visions to fruition. Discover our range of services: - **Discovery and Business Analysis:** We outline a clear roadmap fro


    Highlights

    $10,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    10-49

    Employees

    London, England, Gb

    Services Provided+1 Services
    33% Mobile App Development (iOS & Android)
    14% Generative AI
    12% AI Strategy & Roadmap Consulting
    8% Machine Learning Model Development
    AI Summary

    KeyToTech empowers businesses and startups through end-to-end digital transformation, offering comprehensive software development, testing, consulting, and dedicated support to realize innovative technology solutions.

  7. Kaaspro logo
    KaasproProfile set up by Edverise AI
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    Kaaspro is a prominent IT consulting firm established in 2010 by Mr. Kumar Subramaniam, a forward-thinking leader with over 35 years of experience in the IT sector and a co-founder of Kumaran Systems. While initially concentrating on healthcare information management, Kaaspro has since expanded to o


    Highlights

    $10,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    50-249

    Employees

    Thoraipakkam, Tamil Nadu, In

    Services Provided
    34% Mobile App Development (iOS & Android)
    33% Cloud Consulting & SI
    33% Customer Support Outsourcing
    AI Summary

    Kaaspro is an established IT consulting firm delivering scalable, secure technology solutions across healthcare, digital transformation, SaaS, cloud, and legacy system modernization since 2010.

  8. myVA360 logo
    myVA360Profile set up by Edverise AI
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    myVA360 is your optimal choice for achieving strategic growth. Concentrate on the most pressing tasks and delegate those time-consuming to-do lists. Significantly lower your operating expenses and effortlessly expand your business. Collaborate with top industry professionals. Based in Miami, Florida


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Miami, Florida, Us

    Services Provided+1 Services
    23% Social Media Marketing
    10% Other Digital Marketing
    12% Infographic Design
    22% Graphic Design
    AI Summary

    myVA360 offers a Miami-based platform connecting businesses with vetted expert assistants, enabling strategic growth by outsourcing diverse tasks like marketing, design, and bookkeeping efficiently and affordably.

  9. Mindy Support logo
    Mindy SupportProfile set up by Edverise AI
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    Mindy Support is a global provider of Data Annotation and BPO services, serving as a trusted partner for Fortune 500 and GAFAM companies. We empower businesses worldwide by delivering high-quality outsourcing solutions at competitive rates. Why Opt for Mindy Support? **Expertise and Quality**: We


    Highlights

    1000-9999

    Employees

    Limassol, Cy

    Services Provided
    34% Customer Support Outsourcing
    33% Data Annotation Services
    33% Generative AI
    AI Summary

    Mindy Support delivers high-quality data annotation and BPO services globally, ensuring data security and reliability, serving Fortune 500 and GAFAM clients with experienced management and compliance.

  10. Remoteli logo
    RemoteliProfile set up by Edverise AI
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    At Remoteli, we link businesses with on-demand talent from Africa, providing affordable and high-quality outsourcing solutions that allow companies to scale effectively. Whether you require virtual assistants, customer support, sales teams, developers, or analysts, our adaptable approach ensures you


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Accra, Greater Accra, Gh

    Services Provided+1 Services
    38% Customer Support Outsourcing
    12% Live Chat & Chatbot Implementation
    20% Outbound Lead Generation
    20% Appointment Setting Services
    AI Summary

    Remoteli connects businesses with skilled African professionals for on-demand outsourcing across diverse roles, offering scalable, cost-effective solutions that integrate seamlessly into company workflows.

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