Top eCommerce Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the eCommerce industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

524 Companies

Top eCommerce Customer Support Outsourcing Companies

Samsolutionpoint
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Think of us as your top team for delivering all IT solutions that can accelerate your business growth. We dedicate ourselves to understanding your vision and requirements, applying our expertise to achieve the results you desire. As a leading company in mobile app and web design, digital marketing,
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
2-9
Employees
Ahmedabad, Gujarat, In
Services Provided
24% Search Engine Optimization (SEO)
10% Other Digital Marketing
33% Customer Support Outsourcing
33% Web App UI Design
AI Summary
“Samsolutionpoint specializes in providing comprehensive IT services, including mobile app and web design, digital marketing, and SEO, tailored to accelerate business growth effectively.”
Alpha Assistant
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Alpha Assistant provides both personal and virtual assistant services to support your professional and personal life. You'll be assigned a dedicated assistant at a fraction of the cost of hiring an additional employee, allowing you to save both time and money. Our highly-skilled assistants are eager
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Services Provided+2 Services
50% Customer Support Outsourcing
20% Virtual Assistant Services
12% Administrative Services
6% Bookkeeping Services
AI Summary
“Alpha Assistant offers tailored virtual support services—including administration, customer care, technical support, sales, bookkeeping, and marketing—helping businesses save costs and enhance operational efficiency.”
Phase V Fulfillment
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Phase V commenced its operations in 1980. From the outset, the company created a national database and concentrated on direct mail advertising and database management. In 1986, it started to incorporate inbound contact center and product fulfillment services into its offerings. Currently, under the
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Fort Myers, Florida, Us
Services Provided
33% Customer Support Outsourcing
33% Database Administration & Optimization
26% Marketing Services
8% Fulfillment Services
AI Summary
“Since 1980, Phase V Fulfillment has evolved from direct mail and database management to comprehensive services including contact centers and product fulfillment, leveraging advanced technologies.”
C
Call Center Concierge
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Call Center Concierge, located in Miami, is a leading global outsourcing firm specializing in call center solutions. We are proud to showcase a carefully selected portfolio of 15 top-quality BPO providers from 14 countries, featuring over 45,000 agents who cater to more than 350 clients around the g
Highlights
$50,000+
Min Project Size
2-9
Employees
Services Provided
50% Customer Support Outsourcing
30% Outbound Lead Generation
20% Appointment Setting Services
AI Summary
“Call Center Concierge is a Miami-based global outsourcing firm offering diverse, cost-effective BPO solutions with 15 top providers, serving 350+ clients across multiple regions and industries.”
Boldr.
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Boldr recognizes that while talent is universally available, opportunities are not. The company is working to change this dynamic by creating global teams through ethical talent outsourcing. As the first and largest B Corp Certified BPO and the pioneering B Corp Certified BPO in the Philippines, Bol
Highlights
$1,000+
Min Project Size
1000-9999
Employees
Santa Monica, California, Us
Services Provided
18% Help Center & Knowledge Base Development
32% Customer Support Outsourcing
50% Data Annotation Services
AI Summary
“Boldr is a globally operating, B Corp Certified BPO providing ethical talent outsourcing services across multiple languages, supporting over 100 clients with a diverse workforce focused on social responsibility.”
Avantcore Global Solutions Pvt Ltd
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We offer call center and virtual business center solutions for small and medium-sized enterprises looking to outsource their customer management services. Our center is located in the Delhi NCR region of India. We guarantee that our clients benefit from a highly skilled team that manages their custo
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Gurugram, Haryana, In
Services Provided
35% Operational Process Consulting
15% Market Research & Competitive Intelligence
40% Customer Support Outsourcing
10% Help Center & Knowledge Base Development
AI Summary
“Avantcore Global Solutions Pvt Ltd offers cost-effective call center and virtual business center services, delivering voice and back office support to SMEs, enhancing customer management and business growth.”
EnergeticHub
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Create strong first impressions for customers, reduce business expenses, and accelerate growth. EnergeticHub's team enhances any business by maintaining a 99% Service Level Agreement (SLA) and providing expert outsourcing contact center services across sectors such as Healthcare, FinTech, eCommerce,
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Kyiv, Kv, Ua
Services Provided
40% Managed IT Services
40% Customer Support Outsourcing
10% Offshore Back-office Services
10% Sales Development Representative (SDR) Services
AI Summary
“EnergeticHub delivers multilingual expert contact center outsourcing across sectors, enabling businesses to enhance customer understanding, reduce costs, and accelerate growth with high service quality.”
Task Virtual
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TaskVirtual is a globally recognized provider of virtual assistant and business support services, dedicated to helping entrepreneurs, startups, agencies, and enterprises scale effectively while minimizing operational costs. Since our inception in 2016, we have assisted over 1,375 clients around the
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Kolkata, West Bengal, In
Services Provided
20% Search Engine Optimization (SEO)
14% Social Media Marketing
33% Customer Support Outsourcing
33% Sales Development Representative (SDR) Services
AI Summary
“TaskVirtual delivers versatile virtual assistant and business support services globally, enabling diverse clients to scale efficiently with skilled professionals, flexible plans, and cost-effective solutions since 2016.”
WOW24-7
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WOW24-7 allows Customer and Technical Support Executives to move past the challenges of hiring, onboarding, training, and variable CSAT associated with Customer Service Representatives and Team Leads. Since 2016, we have offered round-the-clock or office hours omnichannel customer service and techni
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Afton, Wyoming, Us
Services Provided
10% Help Center & Knowledge Base Development
12% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
28% Customer Support Outsourcing
50% IT Staff Augmentation
AI Summary
“WOW24-7 delivers omnichannel customer, technical, and operational support across multiple languages, offering tailored shared or dedicated teams, ensuring high CSAT, security compliance, and cost savings.”
It-house.co
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Ithouse is a software development company that specializes in application management, UI/UX design, employer branding, digital solutions, and outsourcing IT specialists. Our team is comprised of experts from three complementary firms: Ithouse, NMS Agency, and Job Assistant. We provide cutting-edge s
Highlights
$10,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
Warszawa, Masovian, Pl
Services Provided+2 Services
23% Custom Web Application Development
10% Mobile App Development (iOS & Android)
14% Product UX Strategy
10% Mobile App UI Design
AI Summary
“Ithouse is a global software development firm offering application management, UI/UX design, employer branding, and IT outsourcing with 12 years of experience and trusted by major corporations.”

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