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TopCom Solutions

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Overview

$1,000+

Min Project Size

< $25/hr

Avg Hourly Rate

1000 - 9999

Employees

2021

Year Founded

ABOUT TOPCOM SOLUTIONS

Multilingual Call Center & BPO Solutions

Topcom Solutions is a multilingual call center and outsourcing firm located in the Dominican Republic, dedicated to assisting international businesses in providing exceptional customer service in English, French, and Spanish. We offer both inbound and outbound support, technical help, live chat, and translation services for sectors including e-commerce, healthcare, SaaS, and telecommunications. Our team of skilled bilingual agents emphasizes long-lasting relationships through empathy, efficiency, and reliable outcomes. Whether you require one agent or an entire outsourced team, Topcom Solutions can quickly scale to ensure smooth integration with your brand and performance metrics.
LANGUAGES SPOKEN
English
HIGHLIGHTS

$1,000+

Min Project Size

< $25/hr

Avg Hourly Rate

1000 - 9999

Employees

2021

Year Founded

Services
Focus
Industries
Clients
Services Provided
70% Customer Support Outsourcing
30% Live Chat & Chatbot Implementation
60% Outbound Lead Generation
40% Appointment Setting Services

About the Team

OUR STORY
Topcom Solutions is a comprehensive call center and outsourcing provider dedicated to delivering tailored services that cater to diverse business needs. We specialize in managing inbound and outbound communications through our skilled agents, offering both on-site and remote job opportunities within a professional and supportive environment. Our suite of services extends beyond call management to include precise and efficient translation services across multiple languages and sectors. By focusing on quality and customized solutions, Topcom Solutions distinguishes itself in the outsourcing industry, earning positive client testimonials. We invite businesses to explore how our versatile offerings can enhance their operations by contacting us or visiting our website.

Projects & Clients

Project Size & Rate
Minimum Project Size

$1,000+

Average Hourly Rate

< $25/hr

Locations

Headquarters

1230 Peri Street

Opa-locka, Florida, United States 33054
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