Enshored
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Overview
$50,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000 - 9999
Employees
2014
Year Founded
ABOUT ENSHORED
Powerful outsourcing for ambitious businesses
Enshored fuels the expansion of ambitious high-growth businesses by providing and overseeing teams of top-tier outsourcers. Our team of over 2,000 members supports the swift scaling of our clients, significantly enhancing their service quality and customer responsiveness. Enshored plays an active role in the AI revolution, which is transforming how customer support operates. We act as AI trainers, co-pilots, and consultants, assisting clients in identifying the best technological and personnel solutions for their customer service and back-office requirements. Our expertise spans various areas, including Customer Experience, Back Office, Sales & Marketing, and Content Moderation, serving clients across multiple sectors such as TravelTech, HealthTech, FinTech, E-Commerce, and SaaS. For six consecutive years, we have been recognized by Inc. 5000 as one of the fastest-growing companies in the U.S.
LANGUAGES SPOKEN
EnglishSpanishArabicPortugueseJapaneseKoreanFrenchThaiItalianGermanRussianFinnishFilipino
HIGHLIGHTS
$50,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000 - 9999
Employees
2014
Year Founded
Services
Focus
Industries
Clients
Services Provided
70% Customer Support Outsourcing
10% Content Moderation Services
20% Churn Analysis & Retention Strategy
100% Content Moderation Services
100% Social Media Marketing
About the Team
OUR STORY
Enshored is a distinctive BPO company dedicated to empowering business growth through exceptional talent and transparent processes. Founded in 2014 by Ian Jackson and Jeff Bauer, it quickly expanded by embracing a mission where clients' projects and success become their own. Their team boasts an impressively low attrition rate and awards like the Stevie Gold Award, reflecting a culture focused on excellence. With clear contracts, dedicated client managers, and innovative AI solutions, Enshored simplifies outsourcing while offering fair pricing and comprehensive support. Leadership, including Co-CEO Laura Toner and CTO Ricky Lee, drives continuous innovation and operational excellence. Built on values of integrity, curiosity, and resilience, Enshored aims to be the trusted partner for businesses serious about scalable, quality growth.
Projects & Clients
Project Size & Rate
Minimum Project Size
$50,000+
Average Hourly Rate
< $25/hr
Locations
Headquarters
16th Floor, JMT Building, ADB Avenue, Ortigas Center, Pasig City 1605, Metro Manila
Pasig City, Metro Manila, Philippines 1605
Headquarters
27th Floor, Raffles Corporate Center, F. Ortigas Jr. Road, Ortigas Center, Pasig City 1605, Metro Manila 1605
Pasig City, Metro Manila, Philippines 1605
Headquarters
7th floor, 1 Nito Tower, Archbishop Reyes Avenue, Cebu City, 6000, Cebu 6000
Cebu City, Central Visayas, Philippines 6000
Headquarters
Rua Julieta Ferrão, n.º 10, Piso 13.º B 1600-131 LISBOA Portugal 1600-131
