Top Voice of Customer (VoC) Programs Companies

A high-performing Voice of Customer (VoC) Programs solution can accelerate growth, boost customer engagement, and create new revenue streams, but only if it's built by a team you trust. Edverise makes it easy to connect with leading Voice of Customer (VoC) Programs companies around the globe. Every profile sets out services, pricing, locations, and past work so you can compare on evidence. Use Edverise's filters to sort partners by budget, industry expertise, and location. Start comparing profiles to find the right match for your project.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

48 Companies

List of the Best Voice of Customer (VoC) Programs Agencies

Ringnexa
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At Ringnexa, we focus on providing state-of-the-art BPO and AI-enhanced engineering services aimed at improving business operations and enhancing customer experiences. Our knowledge covers various industries, and we offer a wide array of Customer Experience (CX), BPO, and Human-in-the-Loop (HITL) AI
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Services Provided+1 Services
25% Custom AI Chatbot Development
10% AI Strategy & Roadmap Consulting
15% AI Agent & Multi-Agent System Development
35% Customer Success Program Design
AI Summary
“Ringnexa delivers advanced BPO and AI-driven engineering services across industries, combining cutting-edge technology with human expertise to enhance operations, customer experience, and business efficiency.”
255 Consulting LLC
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255 Consulting LLC is a strategic IT advisory firm focused on connecting complex technology with business success. Based in the greater metropolitan area, we offer small to medium-sized businesses the high-level technical leadership typically found in large enterprises. Our team, led by professional
Highlights
$100-149/hr
Avg Hourly Rate
Yonkers, New York, Us
Services Provided+8 Services
13% Robotic Process Automation (RPA)
3% Cloud Consulting & SI
2% Workflow Automation (Zapier / Make / n8n)
6% BI & Big Data Consulting & SI
AI Summary
“255 Consulting LLC provides strategic IT leadership and tailored technology solutions—spanning executive advisory, BI, AI, automation, cybersecurity, and digital transformation—to drive business growth for SMBs.”
Voice of Customer Research (VOC Research)
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Voice of Customer Research (VOC Research) offers Win/Loss and Customer Satisfaction interviews along with analytical services designed to enhance your business acquisition and customer retention efforts. We focus on conducting professional, unbiased discussions with key decision-makers among your cu
Highlights
2-9
Employees
Knoxville, Tennessee, Us
Services Provided+1 Services
25% NPS & Customer Satisfaction Research
20% Churn Analysis & Retention Strategy
5% Voice of Customer (VoC) Programs
30% Market Research & Competitive Intelligence
AI Summary
“Voice of Customer Research specializes in unbiased Win/Loss and Customer Satisfaction interviews and analysis, helping businesses improve acquisition, retention, and customer loyalty through insightful feedback.”
Leverage Contact Center
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Leverage Contact Center is a global outsourcing company specializing in contact center and customer experience (CX) services, with teams located in Portugal and Angola. With over eight years of experience, we assist our clients in delivering exceptional customer service through omnichannel support,
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Services Provided+2 Services
40% Customer Support Outsourcing
15% Customer Success Program Design
10% Help Center & Knowledge Base Development
10% Voice of Customer (VoC) Programs
AI Summary
“Leverage Contact Center delivers global outsourcing solutions with omnichannel CX, back-office support, and AI-driven technologies, serving diverse industries with scalable, multilingual services for enhanced customer experience.”
Essentiel Outsourcing S.L
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With more than 20 years of experience in managing international services, we focus on increasing customer value through process centralization and the implementation of best practices in both B2C and B2B markets worldwide. Our expertise enables us to optimize operations and enhance service efficienc
Highlights
< $25/hr
Avg Hourly Rate
50-249
Employees
Barcelona, Catalonia, Es
Services Provided+4 Services
30% Customer Support Outsourcing
15% Customer Success Program Design
8% Help Center & Knowledge Base Development
10% NPS & Customer Satisfaction Research
AI Summary
“Essentiel Outsourcing S.L. specializes in global, multilingual customer service and process optimization, delivering customized, high-quality omnichannel solutions that enhance customer engagement and drive business growth.”
AspireSix
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AspireSix is a group of experienced executive operators who have dedicated their careers to addressing complex issues, and now we offer that expertise to our clients. We are not a typical consulting firm or a collection of freelancers. Instead, we collaborate closely with your leadership team, combi
Highlights
$5,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
New Brighton, Minnesota, Us
Services Provided+14 Services
4% Go-to-Market Strategy
4% Business Model Design & Validation
3% Operational Process Consulting
2% Market Research & Competitive Intelligence
AI Summary
“AspireSix partners with businesses to navigate growth, transformation, and operational challenges through strategic consulting, execution, and team mentorship, fostering sustainable success and positive social impact.”
HiredSupport
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HiredSupport is an award-winning provider of customer service, business process outsourcing, and back office solutions. With a varied client portfolio, we manage business operations for our clients around the clock, every day of the year, regardless of the specific services required. Daily, numerous
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Lahore, Pk Punjab, Pk
Services Provided+8 Services
13% Customer Support Outsourcing
5% Customer Success Program Design
5% Help Center & Knowledge Base Development
4% Churn Analysis & Retention Strategy
AI Summary
“HiredSupport offers award-winning 24/7 customer service and business process outsourcing across industries, enhancing operations with solutions including call centers, data services, and virtual assistance.”
OutPLEX
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OutPLEX bridges the gap between brands and their customers by integrating conversational AI with human engagement specialists to enhance customer experiences and return on investment. They provide a comprehensive range of omnichannel solutions, offering Customer Experience as a Service (CXaaS). Thei
Highlights
1000-9999
Employees
Fort Lauderdale, Florida, Us
Services Provided+6 Services
18% Customer Support Outsourcing
8% Voice of Customer (VoC) Programs
10% Live Chat & Chatbot Implementation
8% Customer Success Program Design
AI Summary
“OutPLEX delivers integrated customer experience solutions combining conversational AI and skilled specialists across omnichannel support, sales outsourcing, and tailored CXaaS to enhance satisfaction and ROI.”
Acquirex
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Established in 2022, AcquireX assists ecommerce brands and online enterprises in accelerating their growth by managing essential backend operations that can hinder progress. Initially a small team focused on optimizing checkout processes, order management, and fulfillment support, AcquireX has trans
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Pune, Maharashtra, In
Services Provided+10 Services
8% Go-to-Market Strategy
12% Operational Process Consulting
4% Market Research & Competitive Intelligence
7% Change Management Consulting
AI Summary
“AcquireX, founded in 2022, partners with ecommerce brands to optimize backend operations, enhance efficiency, and integrate seamlessly into workflows, fostering operational stability and growth.”
ServeRetail
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ServeRetail is a U.S.-based customer experience (CX) company specializing in retail and ecommerce, assisting online brands in providing quick and dependable customer service across the country. We cater to ecommerce, direct-to-consumer (DTC), and omnichannel retailers in the U.S. by offering service
Highlights
$25,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
1000-9999
Employees
Services Provided+1 Services
35% Customer Support Outsourcing
8% NPS & Customer Satisfaction Research
7% Voice of Customer (VoC) Programs
30% Generative AI
AI Summary
“ServeRetail is a U.S.-based CX provider specializing in comprehensive retail and ecommerce support, enhancing customer satisfaction and cost efficiency via multichannel service solutions.”

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