Top Voice of Customer (VoC) Programs Companies

A high-performing Voice of Customer (VoC) Programs solution can accelerate growth, boost customer engagement, and create new revenue streams—but only if it's built by a team you trust. Edverise makes it easy to connect with leading Voice of Customer (VoC) Programs companies around the globe. Providers and reviews are vetted extensively to ensure that we capture verified client feedback, project details, and measurable results. Use Edverise's filters to sort partners by budget, industry expertise, and location. Start comparing profiles to find the right match for your project.

Ratings Updated: August 6, 2026

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48 Companies

List of the Best Voice of Customer (VoC) Programs Agencies

SKYTEK CloudProfile set up by Edverise AI
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We offer strategies to enhance your Managed IT Services and increase your market value. By utilizing our integrated IT infrastructure services, you can gain a competitive advantage over your rivals. We assist various businesses in navigating their complexities. Our tailored solutions are designed to
Highlights
$1,000+
Min Project Size
50-99
Avg Hourly Rate
50-249
Employees
Coral Springs, Florida, Us
Services Provided+5 Services
40% Pricing Strategy Consulting
60% Operational Process Consulting
50% Escalation Management Process Design
50% Voice of Customer (VoC) Programs
AI Summary
“SKYTEK Cloud delivers integrated managed IT services, unifying infrastructure, cybersecurity, network, and data management to optimize and scale businesses for competitive growth and efficiency.”
AICOM SolutionsProfile set up by Edverise AI
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AICOM offers a wide range of solutions and outsourced services to IT and BPO clients from our offshore centers located in the Philippines and onsite teams in Canada and the US. By utilizing our Global Knowledge Workforce, we help clients lower costs, enhance organizational flexibility, and deliver h
Highlights
250-999
Employees
Woodbridge Township, New Jersey, Us
Services Provided
100% Market Research & Competitive Intelligence
60% Customer Support Outsourcing
20% Help Center & Knowledge Base Development
20% Voice of Customer (VoC) Programs
AI Summary
“AICOM Solutions delivers globally recognized IT and BPO services, leveraging offshore and onsite teams to provide innovative, cost-effective software and business process solutions for diverse industries.”
RingnexaProfile set up by Edverise AI
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At Ringnexa, we focus on providing state-of-the-art BPO and AI-enhanced engineering services aimed at improving business operations and enhancing customer experiences. Our knowledge covers various industries, and we offer a wide array of Customer Experience (CX), BPO, and Human-in-the-Loop (HITL) AI
Highlights
$1,000+
Min Project Size
<25
Avg Hourly Rate
50-249
Employees
Services Provided+1 Services
50% Custom AI Chatbot Development
20% AI Strategy & Roadmap Consulting
30% AI Agent & Multi-Agent System Development
70% Customer Success Program Design
AI Summary
“Ringnexa delivers advanced BPO and AI-driven engineering services across industries, combining cutting-edge technology with human expertise to enhance operations, customer experience, and business efficiency.”
255 Consulting LLCProfile set up by Edverise AI
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255 Consulting LLC is a strategic IT advisory firm focused on connecting complex technology with business success. Based in the greater metropolitan area, we offer small to medium-sized businesses the high-level technical leadership typically found in large enterprises. Our team, led by professional
Highlights
100-149
Avg Hourly Rate
Yonkers, New York, Us
Services Provided+8 Services
50% Robotic Process Automation (RPA)
10% Cloud Consulting & SI
10% Workflow Automation (Zapier / Make / n8n)
25% BI & Big Data Consulting & SI
AI Summary
“255 Consulting LLC provides strategic IT leadership and tailored technology solutions—spanning executive advisory, BI, AI, automation, cybersecurity, and digital transformation—to drive business growth for SMBs.”
Voice of Customer Research (VOC Research)Profile set up by Edverise AI
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Voice of Customer Research (VOC Research) offers Win/Loss and Customer Satisfaction interviews along with analytical services designed to enhance your business acquisition and customer retention efforts. We focus on conducting professional, unbiased discussions with key decision-makers among your cu
Highlights
2-9
Employees
Knoxville, Tennessee, Us
Services Provided+1 Services
50% NPS & Customer Satisfaction Research
40% Churn Analysis & Retention Strategy
10% Voice of Customer (VoC) Programs
60% Market Research & Competitive Intelligence
AI Summary
“Voice of Customer Research specializes in unbiased Win/Loss and Customer Satisfaction interviews and analysis, helping businesses improve acquisition, retention, and customer loyalty through insightful feedback.”
CanadaDirectProfile set up by Edverise AI
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Businesses, brands, and marketers invest time and resources to develop solutions that not only attract potential customers but also fulfill company performance and compliance goals. Achieving these mutually beneficial scenarios can be challenging in the current market. CanadaDirect excels at finding
Highlights
$10,000+
Min Project Size
<25
Avg Hourly Rate
250-999
Employees
Dorval, Quebec, Ca
Services Provided+6 Services
30% Customer Support Outsourcing
15% Customer Success Program Design
5% Help Center & Knowledge Base Development
15% Churn Analysis & Retention Strategy
AI Summary
“CanadaDirect specializes in customized voice solutions and contact center services, leveraging advanced technology to enhance customer acquisition, retention, and account management efficiently.”
AspireSixProfile set up by Edverise AI
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AspireSix is a group of experienced executive operators who have dedicated their careers to addressing complex issues, and now we offer that expertise to our clients. We are not a typical consulting firm or a collection of freelancers. Instead, we collaborate closely with your leadership team, combi
Highlights
$5,000+
Min Project Size
50-99
Avg Hourly Rate
10-49
Employees
New Brighton, Minnesota, Us
Services Provided+15 Services
15% Go-to-Market Strategy
14% Business Model Design & Validation
12% Operational Process Consulting
8% Market Research & Competitive Intelligence
AI Summary
“AspireSix partners with businesses to navigate growth, transformation, and operational challenges through strategic consulting, execution, and team mentorship, fostering sustainable success and positive social impact.”
HiredSupportProfile set up by Edverise AI
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HiredSupport is an award-winning provider of customer service, business process outsourcing, and back office solutions. With a varied client portfolio, we manage business operations for our clients around the clock, every day of the year, regardless of the specific services required. Daily, numerous
Highlights
$1,000+
Min Project Size
<25
Avg Hourly Rate
10-49
Employees
Lahore, Pk Punjab, Pk
Services Provided+8 Services
25% Customer Support Outsourcing
10% Customer Success Program Design
10% Help Center & Knowledge Base Development
8% Churn Analysis & Retention Strategy
AI Summary
“HiredSupport offers award-winning 24/7 customer service and business process outsourcing across industries, enhancing operations with solutions including call centers, data services, and virtual assistance.”
ServeRetailProfile set up by Edverise AI
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ServeRetail is a U.S.-based customer experience (CX) company specializing in retail and ecommerce, assisting online brands in providing quick and dependable customer service across the country. We cater to ecommerce, direct-to-consumer (DTC), and omnichannel retailers in the U.S. by offering service
Highlights
$25,000+
Min Project Size
25-49
Avg Hourly Rate
1000-9999
Employees
Services Provided+1 Services
70% Customer Support Outsourcing
15% NPS & Customer Satisfaction Research
15% Voice of Customer (VoC) Programs
60% Generative AI
AI Summary
“ServeRetail is a U.S.-based CX provider specializing in comprehensive retail and ecommerce support, enhancing customer satisfaction and cost efficiency via multichannel service solutions.”
AcquirexProfile set up by Edverise AI
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Established in 2022, AcquireX assists ecommerce brands and online enterprises in accelerating their growth by managing essential backend operations that can hinder progress. Initially a small team focused on optimizing checkout processes, order management, and fulfillment support, AcquireX has trans
Highlights
$1,000+
Min Project Size
<25
Avg Hourly Rate
50-249
Employees
Pune, Maharashtra, In
Services Provided+10 Services
25% Go-to-Market Strategy
35% Operational Process Consulting
10% Market Research & Competitive Intelligence
20% Change Management Consulting
AI Summary
“AcquireX, founded in 2022, partners with ecommerce brands to optimize backend operations, enhance efficiency, and integrate seamlessly into workflows, fostering operational stability and growth.”

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