Top Voice of Customer (VoC) Programs Companies

A high-performing Voice of Customer (VoC) Programs solution can accelerate growth, boost customer engagement, and create new revenue streams—but only if it's built by a team you trust. Edverise makes it easy to connect with leading Voice of Customer (VoC) Programs companies around the globe. Providers and reviews are vetted extensively to ensure that we capture verified client feedback, project details, and measurable results. Use Edverise's filters to sort partners by budget, industry expertise, and location. Start comparing profiles to find the right match for your project.

Ratings Updated: August 6, 2026

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48 Companies

List of the Best Voice of Customer (VoC) Programs Agencies

Agents Republic Inc.Profile set up by Edverise AI
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Based in Vancouver, Canada, Agents Republic offers advanced contact center services with a worldwide workforce. Established by experienced professionals who have over 12 years of expertise in cloud-based contact center outsourcing across 38 countries, the company excels in delivering outstanding cus
Highlights
$1,000+
Min Project Size
<25
Avg Hourly Rate
250-999
Employees
Vancouver, British Columbia, Ca
Services Provided+4 Services
40% Customer Support Outsourcing
15% Customer Success Program Design
15% Help Center & Knowledge Base Development
10% NPS & Customer Satisfaction Research
AI Summary
“Agents Republic Inc., based in Vancouver, provides global cloud-based contact center services with multilingual agents, leveraging AI and automation for customer support, sales, and back-office operations 24/7.”
Optimal Business ConsultingProfile set up by Edverise AI
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Optimal Business Consulting, a thriving U.S.-based Pardot Marketing Automation Consulting Agency and Salesforce Partner, specializes in guiding organizations on their Revenue Roadmap (TM) through comprehensive marketing and sales processes aimed at business growth. We assist in the implementation, o
Highlights
$5,000+
Min Project Size
50-99
Avg Hourly Rate
10-49
Employees
Services Provided+9 Services
70% CRM Consulting and SI
30% Cloud Consulting & SI
30% Go-to-Market Strategy
35% Operational Process Consulting
AI Summary
“Optimal Business Consulting, a U.S.-based Salesforce Partner, specializes in Pardot marketing automation, offering implementation, optimization, managed services, and CRM solutions to drive business growth across industries.”
Quickupp SoftechProfile set up by Edverise AI
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Quickupp Softech is a worldwide technology and digital solutions provider offering comprehensive services aimed at helping brands grow quickly, operate intelligently, and achieve predictable revenue. We cater to clients in the USA, UK, Canada, UAE, India, Australia, and beyond. Our main areas of exp
Highlights
$1,000+
Min Project Size
25-49
Avg Hourly Rate
10-49
Employees
Pimpri-Chinchwad, Maharashtra, In
Services Provided+10 Services
60% Go-to-Market Strategy
40% Operational Process Consulting
25% Digital Strategy
25% Performance Marketing
AI Summary
“Quickupp Softech delivers integrated technology, digital marketing, design, and business support solutions globally, enabling clients to accelerate growth, optimize operations, and achieve measurable results.”
Consultants FactoryProfile set up by Edverise AI
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Consultants Factory is a consulting firm specializing in IT Management. We provide solutions for IT management transformation, assessments, and training based on models. With over 500 partnerships globally, we support companies in their IT management transformation efforts. Our expertise lies in ove
Highlights
$1,000+
Min Project Size
<25
Avg Hourly Rate
10-49
Employees
Bengaluru, Karnataka, In
Services Provided+3 Services
100% IT Compliance & Governance
50% Change Management Consulting
40% Operational Process Consulting
10% Market Research & Competitive Intelligence
AI Summary
“Consultants Factory offers comprehensive IT management consulting, specializing in transformation, assessments, and training across IT service, governance, security, and data privacy frameworks worldwide.”
ARC Business Process OutsourcingProfile set up by Edverise AI
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ARC provides outsourcing and offshoring solutions for clients in the United States, Canada, the United Kingdom, Germany, Belgium, and France. Supported languages include English, German, Portuguese, and French. Their outsourcing services mainly concentrate on outbound and inbound sales, virtual assi
Highlights
<25
Avg Hourly Rate
50-249
Employees
Stellenbosch, Western Cape, Za
Services Provided+15 Services
5% NPS & Customer Satisfaction Research
5% Help Center & Knowledge Base Development
10% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
5% Customer Onboarding Design
AI Summary
“ARC Business Process Outsourcing delivers multilingual outsourcing and offshoring services, specializing in sales, virtual assistance, email, and technical support across multiple international markets.”
ClientCurve, IncProfile set up by Edverise AI
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ClientCurve is a B2B lead generation firm that has been collaborating with sales and marketing professionals globally since 2008. The company has worked with over 300 clients from diverse regions, facilitated more than 100,000 B2B meetings, and helped generate $650 million in pipeline for clients in
Highlights
$10,000+
Min Project Size
50-99
Avg Hourly Rate
50-249
Employees
Hyderabad, In
Services Provided+22 Services
20% Search Engine Optimization (SEO)
15% Content Marketing Strategy
25% Email Marketing & Automation
10% Social Media Marketing
AI Summary
“ClientCurve, Inc. is a global B2B lead generation firm offering tailored services like contact generation, marketing automation, account-based marketing, and customer support across diverse industries since 2008.”
WORLD JOINT CONNECTIONProfile set up by Edverise AI
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World Joint Connection S.A.S. is a Colombian BPO company with over five years of experience providing effective solutions in outbound sales, customer service, B2C and B2B telemarketing, and AI-driven process automation. Operating from our own facilities in Cundinamarca, Colombia, we can scale quickl
Highlights
$1,000+
Min Project Size
25-49
Avg Hourly Rate
50-249
Employees
Madrid, Co
Services Provided+5 Services
40% Customer Support Outsourcing
10% Voice of Customer (VoC) Programs
10% Escalation Management Process Design
15% Live Chat & Chatbot Implementation
AI Summary
“World Joint Connection is a Colombian BPO specializing in bilingual outbound sales, customer service, and AI-driven automation, delivering tailored, scalable solutions that enhance client ROI across diverse industries.”
EPlanet GlobalProfile set up by Edverise AI
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We are the trailblazers in the BPO sector, serving as the foremost provider of advanced business process outsourcing solutions and services. Our goal is to assist organizations of all sizes and across various industries in optimizing their efficiency, minimizing costs, and refining their operations.
Highlights
1000-9999
Employees
Karachi, Sindh, Pk
Services Provided+7 Services
60% Change Management Consulting
40% Go-to-Market Strategy
20% Customer Onboarding Design
10% Voice of Customer (VoC) Programs
AI Summary
“EPlanet Global is a leading BPO and IT company offering business consulting, customer support, and AI-driven IT augmentation to optimize operations and drive digital transformation.”
Outcess SolutionsProfile set up by Edverise AI
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Outcess is a comprehensive customer engagement and business process outsourcing firm. We provide cutting-edge digital solutions that enhance the effectiveness of individuals, teams, and organizations. At Outcess, we recognize that digital technology is instigating a fundamental change in our lifesty
Highlights
$1,000+
Min Project Size
25-49
Avg Hourly Rate
250-999
Employees
Lagos, Lagos, Ng
Services Provided+12 Services
30% Cloud Consulting & SI
20% ECM Consulting and SI
25% ERP Consulting and SI
15% Unified Communications Consulting & SI
AI Summary
“Outcess Solutions delivers advanced digital customer engagement and business process outsourcing services, enabling organizations to adapt and transform interactions for improved operational efficiency and competitiveness.”
Reliasourcing IncProfile set up by Edverise AI
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Reliasourcing is a BPO based in the Philippines, dedicated to providing you with the peace of mind necessary for managing your daily business operations. We focus on customized solutions that assist businesses in alleviating and enhancing various operational challenges while ensuring quality and cos
Highlights
250-999
Employees
Pasay, Ph
Services Provided+10 Services
40% Customer Support Outsourcing
10% Customer Success Program Design
8% Help Center & Knowledge Base Development
5% Churn Analysis & Retention Strategy
AI Summary
“Reliasourcing Inc. is a Philippines-based BPO specializing in customized, cost-effective solutions that streamline daily business operations and address diverse operational challenges with quality assurance.”

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