Top Voice of Customer (VoC) Programs Companies

A high-performing Voice of Customer (VoC) Programs solution can accelerate growth, boost customer engagement, and create new revenue streams, but only if it's built by a team you trust. Edverise makes it easy to connect with leading Voice of Customer (VoC) Programs companies around the globe. Every profile sets out services, pricing, locations, and past work so you can compare on evidence. Use Edverise's filters to sort partners by budget, industry expertise, and location. Start comparing profiles to find the right match for your project.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

48 Companies

List of the Best Voice of Customer (VoC) Programs Agencies

Optimal Business Consulting
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Optimal Business Consulting, a thriving U.S.-based Pardot Marketing Automation Consulting Agency and Salesforce Partner, specializes in guiding organizations on their Revenue Roadmap (TM) through comprehensive marketing and sales processes aimed at business growth. We assist in the implementation, o
Highlights
$5,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
Services Provided+9 Services
18% CRM Consulting and SI
8% Cloud Consulting & SI
8% Go-to-Market Strategy
9% Operational Process Consulting
AI Summary
“Optimal Business Consulting, a U.S.-based Salesforce Partner, specializes in Pardot marketing automation, offering implementation, optimization, managed services, and CRM solutions to drive business growth across industries.”
Quickupp Softech
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Quickupp Softech is a worldwide technology and digital solutions provider offering comprehensive services aimed at helping brands grow quickly, operate intelligently, and achieve predictable revenue. We cater to clients in the USA, UK, Canada, UAE, India, Australia, and beyond. Our main areas of exp
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
Pimpri-Chinchwad, Maharashtra, In
Services Provided+10 Services
15% Go-to-Market Strategy
10% Operational Process Consulting
6% Digital Strategy
6% Performance Marketing
AI Summary
“Quickupp Softech delivers integrated technology, digital marketing, design, and business support solutions globally, enabling clients to accelerate growth, optimize operations, and achieve measurable results.”
Agents Republic Inc.
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Based in Vancouver, Canada, Agents Republic offers advanced contact center services with a worldwide workforce. Established by experienced professionals who have over 12 years of expertise in cloud-based contact center outsourcing across 38 countries, the company excels in delivering outstanding cus
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Vancouver, British Columbia, Ca
Services Provided+4 Services
14% Customer Support Outsourcing
5% Customer Success Program Design
5% Help Center & Knowledge Base Development
4% NPS & Customer Satisfaction Research
AI Summary
“Agents Republic Inc., based in Vancouver, provides global cloud-based contact center services with multilingual agents, leveraging AI and automation for customer support, sales, and back-office operations 24/7.”
Consultants Factory
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Consultants Factory is a consulting firm specializing in IT Management. We provide solutions for IT management transformation, assessments, and training based on models. With over 500 partnerships globally, we support companies in their IT management transformation efforts. Our expertise lies in ove
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Bengaluru, Karnataka, In
Services Provided+3 Services
33% IT Compliance & Governance
17% Change Management Consulting
14% Operational Process Consulting
3% Market Research & Competitive Intelligence
AI Summary
“Consultants Factory offers comprehensive IT management consulting, specializing in transformation, assessments, and training across IT service, governance, security, and data privacy frameworks worldwide.”
ARC Business Process Outsourcing
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ARC provides outsourcing and offshoring solutions for clients in the United States, Canada, the United Kingdom, Germany, Belgium, and France. Supported languages include English, German, Portuguese, and French. Their outsourcing services mainly concentrate on outbound and inbound sales, virtual assi
Highlights
< $25/hr
Avg Hourly Rate
50-249
Employees
Stellenbosch, Western Cape, Za
Services Provided+15 Services
2% NPS & Customer Satisfaction Research
2% Help Center & Knowledge Base Development
3% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
2% Customer Onboarding Design
AI Summary
“ARC Business Process Outsourcing delivers multilingual outsourcing and offshoring services, specializing in sales, virtual assistance, email, and technical support across multiple international markets.”
WORLD JOINT CONNECTION
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World Joint Connection S.A.S. is a Colombian BPO company with over five years of experience providing effective solutions in outbound sales, customer service, B2C and B2B telemarketing, and AI-driven process automation. Operating from our own facilities in Cundinamarca, Colombia, we can scale quickl
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
50-249
Employees
Madrid, Co
Services Provided+5 Services
20% Customer Support Outsourcing
5% Voice of Customer (VoC) Programs
5% Escalation Management Process Design
8% Live Chat & Chatbot Implementation
AI Summary
“World Joint Connection is a Colombian BPO specializing in bilingual outbound sales, customer service, and AI-driven automation, delivering tailored, scalable solutions that enhance client ROI across diverse industries.”
ClientCurve, Inc
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ClientCurve is a B2B lead generation firm that has been collaborating with sales and marketing professionals globally since 2008. The company has worked with over 300 clients from diverse regions, facilitated more than 100,000 B2B meetings, and helped generate $650 million in pipeline for clients in
Highlights
$10,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
50-249
Employees
Hyderabad, In
Services Provided+21 Services
5% Search Engine Optimization (SEO)
4% Content Marketing Strategy
6% Email Marketing & Automation
3% Social Media Marketing
AI Summary
“ClientCurve, Inc. is a global B2B lead generation firm offering tailored services like contact generation, marketing automation, account-based marketing, and customer support across diverse industries since 2008.”
EPlanet Global
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We are the trailblazers in the BPO sector, serving as the foremost provider of advanced business process outsourcing solutions and services. Our goal is to assist organizations of all sizes and across various industries in optimizing their efficiency, minimizing costs, and refining their operations.
Highlights
1000-9999
Employees
Karachi, Sindh, Pk
Services Provided+7 Services
20% Change Management Consulting
14% Go-to-Market Strategy
7% Customer Onboarding Design
3% Voice of Customer (VoC) Programs
AI Summary
“EPlanet Global is a leading BPO and IT company offering business consulting, customer support, and AI-driven IT augmentation to optimize operations and drive digital transformation.”
Outcess Solutions
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Outcess is a comprehensive customer engagement and business process outsourcing firm. We provide cutting-edge digital solutions that enhance the effectiveness of individuals, teams, and organizations. At Outcess, we recognize that digital technology is instigating a fundamental change in our lifesty
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
250-999
Employees
Lagos, Lagos, Ng
Services Provided+12 Services
10% Cloud Consulting & SI
7% ECM Consulting and SI
8% ERP Consulting and SI
5% Unified Communications Consulting & SI
AI Summary
“Outcess Solutions delivers advanced digital customer engagement and business process outsourcing services, enabling organizations to adapt and transform interactions for improved operational efficiency and competitiveness.”
Staff Outsourcing Solutions
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Staff Outsourcing Solutions operates on principles of customer advocacy and efficiency, providing services that enhance customer experience and foster loyalty. Based in Cebu City, Philippines, they boast a modern, top-tier facility designed to maximize business outcomes. Their offerings encompass cu
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Cebu City, Central Visayas, Ph
Services Provided+23 Services
14% IT Staff Augmentation
6% Other IT Consulting and SI
2% Go-to-Market Strategy
2% Business Model Design & Validation
AI Summary
“Staff Outsourcing Solutions in Cebu City delivers comprehensive on-site services—including customer support, IT, e-commerce, and HR—focusing on efficiency, flexibility, and enhancing client business outcomes.”

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